解决 TikTok 视频无法播放问题的 10 种方法

TikTok is a popular social media platform and is used by millions of people worldwide. The mobile application is one of the most downloaded apps on the Google App Store.

However, many times, several users may find issues with the app, such as TikTok videos not playing. It is a common issue and may affect your app experience significantly. TikTok video not available issue can be caused by several factors, such as bad internet or server issues. If you are experiencing TikTok videos not loading issue on your device, this guide will help you fix it.

Sometimes, along with the feed videos, people may experience TikTok live videos not playing issue as well. Continue reading to find out all the possible methods to fix the TikTok video not playing on Android issue.

How to Fix TikTok Videos Not Playing Issue

There can be several reasons for videos not playing on TikTok; some of the possible reasons are mentioned here.

• Lag issues on your phone can cause TikTok videos to not load properly.
• A poor internet connection is a common reason for this issue.
• This problem can be caused by the application not working properly due to bugs and lagging.
• Corrupt or excess cache data is also responsible for the issue.
• TikTok server issues can limit the app’s features and cause this issue.
• Improper app permission is also responsible for the issue.
• An outdated TikTok application can also lead to various errors, such as the video not playing error.
• Other underlying issues with the application can cause it to not work properly.

另见：

In this guide, we have discussed methods to resolve the TikTok videos not playing issue on your Android smartphones.

请注意： Since smartphones do not have the same settings options and they vary from manufacturer to manufacturer, hence ensure the correct settings before changing any. The following methods are from the 摩托G60 智能手机。

方法一：重启设备

If you are experiencing TikTok video not available issue on your device, it is always a good idea to restart your device to fix TikTok videos not loading issue. If you are having TikTok live videos not playing issue on your device, this can be due to phone lag or bugs. Restarting the device can help you with most of the phone issues that are caused by lags and bugs. You can check out the How to Restart or Reboot Your Android Phone? guide to safely restart your phone to fix the TikTok video issue.

方法 2：排除网络连接故障

One of the most common reasons for TikTok videos not loading is a poor network connection. If your network is weak and unstable, you may have trouble navigating through the TikTok platform. Therefore, the first step that you should consider is to fix the network issues that may be causing issues with the TikTok application on your phone.

第一步：重启 Wi-Fi 路由器

One of the first things that you can do to fix TikTok videos not playing issue is to check if your WiFi router is properly connected to your mobile. Generally, network connection errors on mobile phones are caused by improper router connections. Therefore, if you can’t play videos on TikTok, make sure that you have connected your router properly.

1.长按 电源按钮 在您的 Wi-Fi 路由器上。

2. 关闭路由器后， unplug the router cable from the main switch.

3. 等待几分钟，重新连接电缆，然后 turn on the router.

If this does not fix TikTok video not available issue, move on to the next method.

Step II: Check Network Provider

If the issue with TikTok videos not loading has not been caused by the WiFi router, then your network provider may be responsible for the issue. You should consider checking with your internet provider to make sure you are receiving stable and strong signals to avoid TikTok live videos not playing issues.

If you are using mobile data, make sure you have an active internet plan to use the internet services. If you are having a slow internet service, you should check out our guide on How to Boost Internet Speed on Your Android Phone to speed up the internet.

另请参阅： TikTok 上的 1 万枚硬币多少钱？

Method 3: Verify TikTok Server Status

Sometimes, the issue is not caused by the TikTok application but rather by server issues. When the TikTok servers are not available or going through routine maintenance, you may not be able to access the application for some time. However, this is not a major issue and will resolve on its own. You will just have to wait until the issue is fixed on the TikTok developer’s end. Meanwhile, you can use the Down Detector Outage Map to see if other users are experiencing problems with the TikTok application.

Method 4: Restart TikTok App

You should check with the TikTok app on your phone to figure out if the app is not working properly and causing TikTok videos not playing issue. You can try to resolve the application issues by forcing the app to stop. If the TikTok app on your Android device is not working properly, you will find various issues while trying to navigate around the app and play videos. This problem can be resolved by stopping TikTok on your device.

1。 打开 个人设置 从电话菜单。

2. 现在，找到并单击 应用.

3. 在这里，点击 查看所有应用程序按钮， 然后选择 TikTok.

4. 找到并点击 强制停止 图标。

另请参阅： Why Does My TikTok Say Under Review?

方法5：清除TikTok应用缓存

Cache files are temporary application files. Normally, these files shouldn’t cause any issues with TikTok. However, if the cache files are corrupt or are in excess, the app may run into various issues, such as TikTok video not available issue, or the feed not refreshing. You can clear the cache files for TikTok to resolve TikTok videos not loading issue. TikTok is one of the few social media platforms that allows users to clear cache files from the application. Follow these simple steps to clear cache data to resolve TikTok live videos not playing issue.

1。 点击 个人设置 图标 从应用程序抽屉。

2.在这里，点击 应用 设置。

3. 找到并点击 TikTok应用程序 去 应用程式资讯.

4. 现在，选择 存储 选项。

5.最后，点击 清除缓存， 然后 清除存储 选项。

Method 6: Allow TikTok Background Data Permissions

If you have not granted app permissions to TikTok, the app may not work properly, and you won’t be able to experience some of its features. Generally, the TikTok video not playing issue is associated with disabled background data permissions for TikTok. Therefore, if you experience a similar issue, check and enable the background data permission for TikTok.

1。 打开 个人设置 from the phone menu and select 应用。

2.现在，选择 查看所有应用 然后点击 的TikTok。 

3. 在这里，选择 移动数据和 Wi-Fi

4. Locate and enable the 后台数据 切换。

另请参阅： 无需下载应用即可在 TikTok 上出名的方法有哪些？

方法四：使用VPN服务

Many users reported that using a VPN helped them resolve this issue. Therefore, it is a good idea to install a VPN provider on your device. If you want to know more about VPN and how it works check out What is a VPN and how it works? guide. There are several free VPN applications on the Google Play Store; however, most of the free VPNs are not safe and can leak your personal data. Therefore, always make sure that you are using a trusted VPN provider. Check our guide on top 9 best free unlimited VPN for Android.

Method 8: Update TikTok App

When the TikTok app on your device has not been updated in a long time, the existing bugs can lead to various errors, such as TikTok videos not playing. Therefore, it is important to keep the app updated all the time. If you are repeatedly having the same issue, you should consider updating the TikTok app.

1。 打开 谷歌Play商店 从电话菜单。

2. 在这里，点击您的 个人资料图标.

3。 接下来，去 管理应用和设备.

4。 点击 可用更新 选项。

5。 找出 TikTok 应用，然后选择 更新 选项。

6. Wait for the update to install and then relaunch the TikTok app.

另请参阅： How Can You Recover Deleted TikTok Videos

Method 9: Reinstall TikTok App

If updating the TikTok app did not fix the issue, you should consider reinstalling it to resolve any existing issues.

1。 打开 谷歌Play商店 在你的智能手机

2。 点击 个人资料图标.

3. 然后，选择 管理应用程序和设备.

4. 移动到 管理 标签，勾选 TikTok 应用程序，然后点击 trash icon 在顶部。

5. 在这里，选择 卸载 按钮并等待应用程序被卸载。

6.然后，搜索 TikTok 应用程序。

7.最后，点击  Install 安装 option to reinstall the TikTok 应用程序。

另请参阅： 如何在 TikTok 上保存视频而不发布

Method 10: Contact TikTok Support

If none of the methods work, and the issue is not resolved, you should consider contacting TikTok support. You can visit the official 抖音帮助中心 page to explore more solutions to fix the issue. You can also directly connect with TikTok customer service to discuss solutions for your problem.

常见问题解答（FAQ）

Q1. Why are TikTok videos not playing?

答。 导致此问题的原因可能有多种，例如 网络连接不良 or 服务器问题 with TikTok.

Q2. How do I fix TikTok app issues on my Android device?

答。 你可以尝试 force stop the TikTok application on your device to resolve lagging issues with the app.

Q3. How do I know if TikTok is working properly? 

答。 One of the easiest ways to know if the TikTok app is available or not is to 检查服务器状态. You can check if the app is having issues by checking the server status for TikTok.

Q4. How do I clear the TikTok cache on Android? 

答。 您还可以 clear the cache data for TikTok from the TikTok application itself. You just have to navigate to the profile and clear cache data from there.

Q5. How do I fix TikTok video issues?

答。 You can use several methods to fix video errors on TikTok, such as fixing internet issues, 清除缓存数据或 allowing TikTok background data.

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我们希望本指南对您有所帮助并且您能够解决问题 TikTok 视频无法播放 问题。让我们知道哪种方法适合您。如果您对我们有任何建议或疑问，请在评论部分告诉我们。