Netflix is a popular video streaming app where you can watch TV shows, movies, documentaries, and web series. This subscription-based streaming service can be downloaded on Android, iOS, and Windows. Virgin Media is one of the famous service providers in the UK. Recently, many Virgin media users have complained Netflix not working on Virgin Media. If Netflix is not working on Virgin, you have to check whether the network connection is working well or not. Netflix not connecting to Virgin Media issue can be fixed by troubleshooting a few browser glitches. In addition, there are so many related fixes discussed in this guide to resolve Netflix is not connecting to Virgin Media problem on your device.
How to Fix Netflix Not Working on Virgin Media
Here are some reasons that cause Netflix is not working on Virgin. Analyze them deeply so that you can troubleshoot the problem so easily.
- 网络连接问题
- 网络信号差
- Internet interference
- 网络设置不正确
- Bad network cable
- 不兼容的浏览器扩展
- ISP services are limited
- VPN/Proxy server interference
In this section, we have compiled a list of troubleshooting methods that will help you fix Netflix is not working on Virgin. Follow them in the same order to attain the best results in Windows 10 PC.
方法 1:基本故障排除步骤
Some of the basic methods to solve the said problem are given below;
1A。重新启动电脑
First and foremost, you can troubleshoot Netflix is not connecting to Virgin Media by restarting your computer. This will resolve all the temporary glitches associated with the browser and application.
1B. Refresh Page
As suggested by Netflix, reloading Netflix pages will resolve the browser conflicts and Netflix not connecting to Virgin Media ISSUE as well. Also, check if there are any server issues and if you use the latest version of Netflix.
1C. Connect to Different Network
If you have connected to a public network, your administrator might have disabled a few sites and applications. In this case, connect to a different network if possible and check if you have fixed the issue.
1D. Increase Signal Strength
You can increase the Wi-Fi signal strength by moving yourself toward the router and removing the obstacles (wireless phones, microwaves, etc) that interfere with the network.
1E. Switch to Another Browser
If there are browser-related issues in your Windows 10 PC, you could resolve the same by simply switching to other browsers. By doing so, you can identify whether the problem is associated with the app or the browser.
1F. Switch to Wired Connection
If you are using a Wi-Fi signal, connect your Windows PC and router using an Ethernet cable. Then, play Netflix and check if the problem persists.
1G。更新Windows
Also, if there are any bugs in your PC, they can only be fixed after a Windows update. Microsoft releases regular updates to fix all these bugs thereby fixing Netflix not working on Virgin Media issue.
Hence, ensure if you have updated your Windows Operating System and if there are any updates pending in action, use our guide How to Download and Install Windows 10 Latest Update
After updating your Windows Operating System, check whether you can access Netflix without any issues.
1H. Update WLAN Driver
Device drivers establish a connection link between the hardware and the Operating System of your computer. Also, faulty or corrupt drivers lead to the discussed issue. Many users have reported that updating WLAN drivers have helped them fix the problem. You are advised to update WLAN drivers to improve the reliability of your network adapters, fix compatibility issues, and resolve the discussed issue. Follow our guide on How to Update Network Adapter Drivers on Windows 10 to do so.
1I. Reinstall WLAN Driver
Incompatible drivers must be reinstalled to fix the discussed Microsoft problem. You are advised to reinstall device drivers only if you cannot attain any fix by updating them. Steps to reinstall drivers are very easy and you can do so by using a third-party application or manually. Follow our guide How to Uninstall and Reinstall Drivers on Windows 10 to reinstall drivers in your Windows 10 computer.
After reinstalling network drivers, check if you have fixed the discussed issue.
另请参阅: 修复 Windows 10 上找不到服务器 IP 地址
1J. Roll Back WLAN Drivers
When you roll back your drivers, all the current versions of the hardware device will be uninstalled and previously installed drivers will be installed on your PC. This feature will be very helpful when any new driver update does not work well with your computer. Follow the steps as instructed in our guide How to Rollback Drivers on Windows 10 to fix the problem.
After your Windows 10 computer has installed the previous version of drivers, check if you have fixed Netflix not working on Virgin Media issue or not.
1K。 Disable Antivirus Temporarily (If Applicable)
Your antivirus program may mistakenly prevent any new latest updates from being installed on your PC. Many compatibility issues are identified by several Windows users that are difficult to tolerate and rectify. Antivirus software like 诺顿 和 AVAST may prevent any latest Netflix updates that fix the issue and you are advised to disable any inbuilt or third-party antivirus software temporarily to resolve the same. Read our guide on How to Disable Antivirus Temporarily on Windows 10 and follow the instructions to disable your Antivirus program temporarily on your PC.
After fixing the problem on your Windows 10 PC, make sure to re-enable the antivirus program since a system without a security suite is always a threat.
1L. Disable Windows Firewall (Not Recommended)
Sometimes, Windows Defender Firewall in your computer might prevent Netflix access, for some security reasons. If in case, the apps have been blocked by Windows Defender Firewall, you have to enable it or disable the Firewall securities temporarily from your computer. If you do not know how to disable Windows Defender Firewall, our guide on How to Disable Windows 10 Firewall will help you do so. You can also allow the app by following our guide Allow or Block Apps through the Windows Firewall
方法2:刷新DNS缓存
To fix Netflix is not working on Virgin on your website, you can flush the DNS or Domain Name System cache of the Wi-Fi network. With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. You can implement the steps provided in the link given here to flush the DNS cache of your Network connection on your PC.
另请参阅: 修复 Netflix 中的错误代码 u7121 3202
Method 3: Troubleshoot Network Connection
The next method to fix Netflix not working on Virgin Media issue is to fix network connectivity problems in your PC. The glitch in the Internet Connection can be fixed by resetting the Wi-Fi Router. Read our guide to troubleshoot network connectivity problems on Windows 10.
Method 4: Verify Netflix Server Status
您需要检查 Netflix server status to ensure there are no technical reasons from the server itself. There have been times when the servers of the application are down which results in various unexpected errors on the Netflix users’ screens. So, check for the servers and if they are working fine, move on to the next method given below.
方法 5:切换到 VPN 服务器或更改位置
If you notice Netflix is not working on Virgin issue pops up after switching to a new location, you must check if your location is geographically restricted or not. Make a note that Netflix may be limited to certain areas and locations. To fix these location problems, you can try using a VPN (Virtual Private Network).
Using a VPN network will hide your geographic details and enables you to send and receive data packets across public networks. Thus, you may use your network 匿名 同时隐藏您的网络身份。如果您对如何选择 apt VPN 网络感到困惑,请查看我们的指南,什么是 VPN 及其工作原理?
Method 6: Force Stop & Relaunch Netflix
Netflix is not working on Virgin can be extremely annoying when you want to watch your favorite show eagerly. In such a situation, you can try to force stopping the application and then relaunch it to settle the error. For browser users, you can simply try closing the tab on which you are viewing Netflix and then run it again on a new tab in the browser.
另请参阅: 修复 Netflix 上的意外错误
Method 7: Re-login to Netflix Again
Signing out of the Netflix account will clear any problems in your account and credentials. Wait for some time, log in to your account again as instructed.
1. In the top right corner of the Netflix公司 屏幕上,点击 退出登录 如图所示。
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Then, click on 登陆 如图所示。
3. Type your credentials and check if you face Netflix not working on Virgin Media issue again.
方法 8:使用无痕浏览
The Incognito Mode in Chrome browser is primarily meant for secure and private browsing. It is made for people who do not want their search history or recent pages saved on their device. Due to its privacy policy, this mode does not allow users to record their screens or take screenshots. Using Netflix in incognito mode has helped many users to fix Netflix not connecting to Virgin Media issue. Check our guide to enable Incognito mode in Chrome.
Now, check if you face the problem again.
Method 9: Clear Web Browser Cache
The cached data on your web browser can hinder the usage of Netflix on the app. You can follow the instructions on the link given to clear the cache on the web browser to fix the issue.
方法 10:禁用浏览器扩展
If you have numerous web extensions like Ad-blockers on the browser, you may face Netflix not working on Virgin Media issue. You can try disabling them on the browser to fix the error.
1.点击 Windows 键,搜索 Google Chrome 应用程序,然后点击 输入 键。
2。 点击 三个垂直点 在右上角。单击 更多工具 选项,然后单击 扩展 相邻菜单中的选项。
3.切换 折扣 网络扩展来禁用它们。
另请参阅: How to Perform Chrome Openload Fix
Method 11: Restart Essential Windows Services
Some essential Windows services like Windows Update and Background Intelligent Transfer services must be enabled on your computer to avoid Netflix is not working on Virgin issue. The Background Intelligent Transfer services use available bandwidth to install any latest updates so that your computer installs any update only if there is no other installation in progress. If these services are disabled in your system, you are more likely to face the discussed error. Hence, restart essential Windows services as instructed below.
1。 类型 特色服务 在搜索菜单中,然后单击 以管理员身份运行“.
2. Now, scroll down and double-click on 后台智能传输服务.
3. Now, select the Startup type to Automatic, as depicted.
请注意: 如果 服务状态 is 停止,然后点击 Start 开始 按钮。 如果 服务状态 is 运行, 点击 Stop 停止 并重新开始。
4。 点击 使用 和 OK 保存更改。
5. Repeat all these steps for other Windows services like 加密, MSI安装程序及 Windows 更新服务.
方法 12:清除 Netflix Cookie
Clearing the cache and cookies of Netflix can fix Netflix not working on Virgin Media and issues in Netflix stored data. Follow the steps listed below to do so.
1。 导航 Netflix 清除 cookie 页。进入该页面后,所有 cookie 都将从网站中清除。
2。 现在,点击 登陆 并使用您的凭据登录。
另请参阅: 如何修复 Netflix 错误代码 M7111-1101
方法 13:更新 Netflix 应用
Sometimes, Netflix is not connecting to Virgin Media issue on Netflix can also occur due to the outdated version of the app. Netflix releases updates for the app from time to time and it is necessary for users to keep up with the app updates to avoid errors. Usually, users get to know about the available updates regularly but in case you have missed one, it is time that you check for an update and manually install it. Windows users can easily attempt this method by checking for the latest version with the help of the Microsoft Store. Follow the given steps to update Netflix app.
1。 按 Windows键,类型 微软商店,然后点击 可选.
2。 点击 自学资料库.
3。 点击 获取更新 在右上角。
Your updates will automatically start and once they are complete, try to run Netflix app on your PC to check if Netflix not connecting to Virgin Media issue is fixed.
方法 14:回滚最近的 Windows 更新
Even if you have updated your Windows 10 to the latest version. Sometimes bugs and errors in the latest Windows version cause Netflix app errors. To resolve this issue you can try to roll back your latest Windows app. This will install the previous Windows 10 version on your computer. Follow the steps below to do so:
1。 启动 Windows 个人设置.
2。 点击 更新与安全 设置。
3. 从左侧面板导航至 修复工具 菜单。
4.找到 返回到之前版本的 Windows 10 并点击 前往在线商城.
5. 等待该过程完成并重新启动计算机。
另请参阅: 5 Netflix 代理检测到错误修复
方法 15:重置 Netflix 应用
If updating Netflix did not help in resolving Netflix not working on Virgin Media issue then resetting Netflix app can fix the issue. Netflix, like other apps, contains cache that has temporary files. These temporary cache files can become corrupt over time and eventually result in Netflix is not working on Virgin issue. Therefore, to make sure this is not the case, reset the Netflix app using the steps that are given below:
1。 按 Windows + I键 together to open the Settings.
2。 点击 应用 设置。
3.在 应用程式和功能 window locate and click on the Netflix公司 应用程序。
4.然后,单击 高级选项.
5. Scroll down and click on 重设.
6. Wait for the process to finish and restart your computer.
方法 16:重新安装 Netflix 应用程序
If none of the previous methods works, and the issues in Netflix stored data have still not been resolved. You can try to uninstall and reinstall the Netflix app.
1.点击 Windows键,类型 Netflix公司 在 Windows 搜索栏中。
2. 在右侧面板中,找到并单击 卸载.
3. Confirm the prompt by clicking on 卸载 按钮。
4. Wait for the uninstallation process to finish.
5. Once the uninstallation process has finished, launch the 微软商店 应用程序。
6. 在 Microsoft Store 中,搜索 Netflix公司.
7。 点击 积极 按钮在您的设备上安装 Netflix 应用。
等待安装完成。
另请参阅: 修复 Windows 404 中的 Netflix 错误代码 NSES-10
方法 17:重新安装 Web 浏览器
If none of the above steps fix the said Netflix not working on Virgin Media. Then you can reinstall your web browser to solve the problem.
1. 按 Windows键,类型 控制面板 并点击 可选.
2。 组 查看方式: 类别,然后点击 卸载软件 下 训练课程 菜单如图所示。
3。 选择 Mozilla Firefox浏览器 从列表中单击 卸载 如图所示。
4。 点击 Yes on 用户帐户控制 提示。
5。 点击 下一页> 按钮进入 Mozilla Firefox 卸载 向导。
6。 点击 卸载.
7。 点击 完成 关上窗户。
8。 按 Windows键,类型 %localappdata% 并点击 可选 去 应用数据本地 文件夹中。
9.右键点击 on Mozilla的 文件夹并选择 删除.
10。 按 Windows键 再次,键入 %APPDATA% 并点击 可选 去 应用数据漫游 文件夹中。
11.重复 删除 Mozilla的 文件夹中。
12.最后, 重新启动你的电脑.
13。 下载 Mozilla Firefox浏览器 来自 官方网站.
14。 运行 火狐安装程序 止 资料下载 文件夹并在计算机上安装浏览器。
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