You can enjoy a wide range of movies, series, and TV shows via an online streaming service aptly termed Netflix. It can be accessed on any computing platform as it supports both Android and iOS as well. You can access Netflix on your computer system using a web browser. However, if your browser does not support this platform, you may face an interrupted service error M7121-1331-P7. We bring a helpful guide that will teach you how to fix Netflix error code M7121-1331-P7.
6 Ways to Fix Netflix M7121-1331-P7 Error in Chrome
These pandemic days Netflix has hooked up several million users worldwide. As per BBC新闻, Netflix has attained 16 万新注册用户 during the lockdown. Though you may experience a few errors from time to time such as error code M7121-1331-P7 which is accompanied by the following messages:
- Whoops, something went wrong…
- Unexpected Error There was an unexpected error. Please reload the page and try again.
- Error code: M7121-1331-P7
What Causes Netflix M7121-1331-P7?
Several reasons contribute to this error on Netflix which include:
- 运用 incompatible browsers like Brave, Vivaldi, UC, Baidu, QQ will arise Netflix errors.
- Netflix server may be down 还是不行
- If you use any 公共Wi-Fi网络, you may not meet minimum streaming requirements leading to Netflix error. Check your network speed and ensure the bandwidth of your internet.
- Cookies and cache files may get corrupt which can cause Audio and Picture Out of Sync error in Netflix.
- You will face the error when you have any 不需要的浏览器扩展 enabled in your system.
- If a few essential system or browser files are missing,您可能会遇到错误。
- 另外,如果您的 browser is not updated to its latest version, you will face the said problem. Try updating or reinstalling the browser if necessary.
Pro Tip: Check Netflix Server Status
There are few chances that the server is offline or non-accessible which may cause Netflix M7121-1331-P7 error.
- 一、访问官方 Netflix help page information regarding server maintenance.
- If the servers are down, then you have no other options to 等待 until the server is back to normal.
We have compiled a list of methods to fix Netflix error code M7121-1331-P7 in your system.
Method 1: Use Compatible Web Browsers Supporting HTML5
The first and foremost troubleshooting step is to ensure whether your web browser is compatible with Netflix platform. Your browser and operating system might correlate with each other to operate Netflix in a full-fledged manner. Thus, make sure whether the browser you use is compatible with your corresponding operating system. The list of web browsers with their respective supported platforms are tabulated below:
BROWSER/OS | SUPPORT FOR WINDOWS | SUPPORT FOR MAC OS | 支持 CHROME OS | SUPPORT FOR LINUX |
Google Chrome (68 or later) | Windows 7、8.1 或更高版本 | Mac OS X 10.10 & 10.11, macOS 10.12 or later | 可以 | 可以 |
微软边缘 | Windows 7、8.1 或更高版本 | MacOS 10.12 或更高版本 | 没有 | 没有 |
Mozilla Firefox (65 or later) | Windows 7、8.1 或更高版本 | Mac OS X 10.10 & 10.11, macOS 10.12 or later | 没有 | 可以 |
Opera (55 or later) | Windows 7、8.1 或更高版本 | Mac OS X 10.10 & 10.11, macOS 10.12 or later | 可以 | 可以 |
Safari | 没有 | Mac OS X 10.10 & 10.11, macOS 10.12 or later | 没有 | 没有 |
- You would require an HTML5 player along with Silverlight to stream Netflix.
- 另外,为了 access 4K and FHD 视频 Netflix的上, your browser must support HTML5.
Few browsers do not support these features, and thus you will face this error with Netflix. Use the below-listed table to find HTML5 unsupported operating system versions for the respective browsers:
BROWSER/OS | HTML5 UNSUPPORTED OPERATING SYSTEM VERSION |
Google Chrome (68 or later) | iPad 操作系统 13.0 或更高版本 |
微软边缘 | Mac OS X 10.10 & 10.11, iPad OS 13.0 or later, Chrome OS, Linux |
Mozilla Firefox (65 or later) | iPad OS 13.0 or later, Chrome OS |
Opera (55 or later) | iPad 操作系统 13.0 或更高版本 |
Safari | Windows 7, Windows 8.1 or later, Chrome OS, Linux |
请注意: Some third-party browsers like 维瓦尔第, 勇敢, UC, QQ, Vidmate, 和 百度 are incompatible with Netflix.
The following browsers and the resolution in which you can watch Netflix:
- In Google Chrome, you may enjoy the resolution from 720p to 1080p 没有中断。
- In 微软边缘,你可以享受 高达 4K 分辨率.
- In Firefox和Opera, the resolution allowed is 高达 720p.
- In MacOS的10.10 to 10.15 using Safari, the resolution is 高达 1080p。
- 针对 MacOS的11.0 或更晚, the supported resolution is 最高为4K.
Firstly, make sure that your browser and Operating System are compatible with each other to fix the Netflix error UI3010 in your system.
请注意: In the following methods, Google Chrome is taken as a default browser for demonstration. If you use other similar browsers to access Netflix, follow the troubleshooting methods accordingly.
另请参阅: 如何以高清或超高清流媒体播放 Netflix
Method 2: Update Widevine Content Decryption Module
Widevine Content Decryption Module is a component used for encryption and protective license distribution. It is primarily used to protect the video content on any device. If this module is out of date or missing in your web browser, you will face Netflix M7121-1331-P7 error. Navigate to your browser and check for updates of this module as follows:
1. 导航到 Google Chrome 标签并转到 铬://组件/
2.找到 Widevine 内容解密 模块 并单击 检查更新 按钮突出显示。
3. Download and install updates, if any and 重启你的电脑.
Method 3: Clear Browser Cache & Cookies
Often, you may leave the movie or a show in the middle for some reason, come back and resume it exacty where you left. Cookies and cache play a major role here. As days pass by, cache and cookies may accumulate in your browser and get corrupt, thus leading to the Netflix error code M7121-1331-P7 error. Here’s how to clear cache and cookies in Chrome:
1。 发射 Google Chrome.
2.然后,单击 三点图标 > 更多工具> 清除浏览数据… 如下图所示。
3. 检查以下选项。
- Cookie和其他网站数据
- 缓存的图像和文件
4. 现在,选择 所有时间 选项 时间范围.
5.最后,点击 清除日期.
另请参阅: 什么是 Google Chrome 海拔服务
方法 4:禁用扩展(如果适用)
When you install any third-party extensions, then it might be the cause of Netflix F7121 1331 P7 or M7121-1331-P7 error. So, follow the given steps to delete the extensions from Google Chrome:
1。 发射 铬 和类型 铬://扩展 in URL Bar. 击中 输入 获取所有已安装扩展的列表。
2。 开关 关闭 的切换开关 最近安装的扩展 禁用它。
3. 重复新密码 每个扩展都一一相同,直到找到损坏的扩展。
4. 找到后,单击 删除 按钮卸载损坏的扩展。
方法 5:更新 Web 浏览器
If you have an outdated browser, the improved features of Netflix will not be supported. To fix some errors and bugs with your browser, update it to its latest version as explained below:
1。 发射 谷歌 铬 并单击 三点 图标.
2。 去 政策和帮助 并选择 关于谷歌Chrome浏览器 as illustrated below. The browser will automatically start looking for an update and install the pending updates, if any.
3A。点击 重新开张 to finish the update process and get rid of bugs present in the previous version.
3B. If Chrome is already updated, a message stating 谷歌浏览器是最新的 被展示。
另请参阅: Is The Meg on Netflix?
方法 6:重新安装 Web 浏览器
If none of those mentioned above methods have helped you, you can try reinstalling Google Chrome. Doing this will fix all the relevant issues with the search engine, updates, or other related problems triggering the Netflix Incgnito Mode Error and M7121-1331-P7 error.
1.点击 Windows键,类型 应用程序和功能,然后点击 可选.
2。 搜索 铬 in 搜索此列表 领域。
3. 然后,选择 铬 并点击 卸载 按钮突出显示。
4. 再次单击 卸载 进行确认。
5. 现在,按 Windows键,类型 %localappdata%,然后点击 可选 去 应用数据本地 文件夹中。
6。 打开 谷歌 双击文件夹。
7.右键单击 铬 文件夹并选择 删除 选项如下图所示。
8. 再次点击 Windows键,类型 %APPDATA%,然后点击 可选 去 应用数据漫游 文件夹中。
9. 再次转到 谷歌 文件夹和 删除 此 铬 文件夹如图所示 步骤 6 – 7.
10。 最后, 重新开始 您的PC。
11.接下来,下载 最新版本 of Google Chrome 如图所示。
12.运行 安装文件 并按照屏幕上的说明进行操作 安装Chrome.
13 Finally, launch Netflix and begin streaming!
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我们希望本指南对您有所帮助并且您可以修复 Netflix M7121-1331-P7 error in your system. Let us know which method worked for you the best. Keep visiting our page for more cool tips & tricks and leave your comments below.