If you are quarantined in your home or cannot leave your place, definitely Netflix will be the right choice for passing time. Netflix is known for its unlimited streaming service of movies, TV series and programs with high quality to its subscribers. It can be accessed in multiple devices with amazing catalogue and subtitles. However, you cannot access your Netflix account when you receive Netflix error code UI3012 or UI3010. This error code UI3010 arises due to network restrictions and browser conflicts. Nevertheless, there are so many troubleshooting methods that will help you fix the error. This is a very common problem encountered by users in different browsers on Windows 10. So, what are you waiting for? Continue reading the article as we are here to help you out of the struggle.
如何修复 Netflix 错误 UI3010
Here are some reasons that cause Netflix error code UI3010. Analyze them deeply so that you can follow appropriate troubleshooting methods.
- Issues in the Wi-Fi network.
- 路由器冲突。
- 网络限制。
- 不兼容/过时的驱动程序。
- Corrupt cache in your browser.
- VPN or proxy network interference.
- Corrupt cookies and cache in Netflix.
In this section, we have compiled a list of methods that will help you fix Netflix error code UI3010. The methods are arranged in such a way that you can attain easier and faster results. Follow them in the same order to troubleshoot the problem quickly.
方法 1:基本故障排除
Before you follow the advanced methods here are some basic troubleshooting steps that will help you fix the error code with simple hacks.
1. Make sure you have the super-fast internet speed to enjoy 4K video services. Run a SPEEDTEST. If you detect your network is very slow, then contact your Internet Service Provider.
2. 改善 Wi-Fi 强度 by placing your device as close to the router as possible.
3. Make sure your device does not have electrical or magnetic interference.
4. Connect to a different network using a Wi-Fi热点.
If you did not get any fix for error code UI3010 by following these basic troubleshooting steps, then move ahead to the next method.
Method 2: Re-login Netflix
Any temporary glitches in Netflix login can be resolved by logging in again. This fixes the majority of general issues associated with the browser version of Netflix. To re-login to the application, follow the below-mentioned instructions.
1。 发射 Netflix公司 and in the top right corner of the screen, click on 退出登录.
2. Once you have signed out of your Netflix account, wait for 30 seconds or reboot your computer. Click on 登陆.
3. 输入您的 证书 and check if you face error code UI3010 again.
另请参阅: 如何更改计算机上的 Netflix 视频质量
方法一:重启路由器
Restarting your router will help you fix all internet issues associated with Netflix. This process is also called as Power Cycle of the router. Follow the below-listed instructions to reset connection settings, exclude malicious network attacks, and remove other unwanted connected devices from the network.
请注意: 如果您使用的是电缆调制解调器/Wi-Fi 路由器组合设备,请仅按照单个设备的步骤进行操作。
1。 找出 电源按钮 在路由器的背面。
2. 按一次按钮 把它关掉。
3.现在, 断开 选择您 路由器电源线 等待电容器的电量完全耗尽。
4。 然后, 重新连接 此 电力电缆 一分钟后将其打开。
5. 等待网络连接重新建立并 尝试重新登录.
方法二:禁用VPN
The Virtual Private Network (VPN) can interfere with the Netflix servers and the network connection. Try disabling the VPN network in your Windows 10 computer by following the below-mentioned instructions.
1.点击 Windows键 和类型 VPN设定 在搜索栏中。 点击 可选.
2. Disconnect the active VPN service and toggle off the VPN选项.
另请参阅: How to Use Netflix Party to Watch Movies with Friends
Method 5: Disable Proxy
A proxy server acts as an intermediate connection between your computer and the internet. The proxy server requests the websites, servers, and other services on the network based on your inputs. However, this may interfere with internet accessing applications or programs like Netflix. Hence try disabling this proxy server by following the below-mentioned instructions.
1. Exit from Netflix公司 and make sure you close all the background processes related to Netflix from Task Manager.
2.点击 Windows键,类型 代理,然后单击 可选.
3. Here, toggle OFF the following settings.
- 自动检测设置
- 使用设置脚本
- 使用代理服务器
4 . Now, launch Netflix again and try if you can access it without any errors.
Method 6: Remove Netflix Cookies
If the browser version of Netflix has any corrupt cache or cookies, you will face Netflix error UI3010. Follow the below-mentioned instructions to remove Netflix cookies from any browsers you use.
1。 导航 Netflix 清除 cookie Web浏览器中的页面。
2. All the cookies will be cleared from the site and now you have to 登陆 again with your login credentials.
3. Finally, check if you have fixed Netflix error UI3010 on your PC.
另请参阅: 如何从 Google Chrome 导出保存的密码
方法三:清除浏览器缓存
To improve your browsing data, browsers store cache memory. So, next time you visit the same website again, you need to wait for a long time for responses. But, when these browser caches are corrupt, you may face so many errors and problems. In that case, clear the browser cache by following the steps as instructed. Since Google Chrome, Microsoft Edge, and Firefox are mostly preferred by users, we have compiled steps for all of them. Follow the steps according to your browser.
Option I: On Google Chrome
1.点击 Windows键,类型 铬,然后点击 可选.
2.然后,单击 三点图标 > 更多工具> 清除浏览数据… 如下图所示。
3. 检查以下选项。
- Cookie和其他网站数据
- 缓存的图像和文件
4. 现在,选择 所有时间 选项 时间范围.
5.最后,点击 清除日期.
Option II: On Microsoft Edge
1。 启动 微软 边缘 浏览器并点击 three-dotted icon.
请注意: You can directly navigate the page to delete browsing history in Edge by typing 边缘://设置/clearBrowserData 在搜索栏中。
2。 导航到 隐私权,搜索和服务 选项。
3. Scroll down the right screen and click on 选择要清除的内容。
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on 现在清除.
5. Finally, all your browsing data will be cleared now.
Option III: On Mozilla Firefox
1。 打开 Mozilla Firefox浏览器 浏览器。
2。 点击 菜单 屏幕右上角的图标。
3。 选择 个人设置 下拉菜单中的选项。
4。 导航到 隐私与安全 部分并单击 清除数据 ,在 Cookie和网站数据 菜单。
5 . Uncheck the Cookie和网站数据 box and check 缓存的网页内容 框。
6.最后,点击 清除 button to clear the Firefox cached cookies.
Method 8: Disable Browser Extensions (If Applicable)
Browser extensions help you enjoy a lot of additional features on your computer with the help of associated add-ons. Yet, when these extensions are outdated or incompatible with the browser application you use, you may face a lot of errors like Netflix error F7121 1331 P7 or UI3010. To resolve this, follow the below-mentioned steps to disable extensions in your respective browsers.
Option I: Disable Chrome Extensions
1。 发射 铬 和类型 铬://扩展 in 地址栏。 击中 回车键 获取所有已安装扩展的列表。
2。 开关 关闭 此 切换 等加工。为 延期 (例如 Chrome语法)将其禁用。
3. 刷新浏览器 并查看错误是否再次显示。
4. 重复上述操作 步骤 逐一禁用扩展以检查错误是否已修复。
Option II: Disable Edge Extensions
1。 发射 边缘浏览器 并点击 三点图标.
请注意: To skip the long steps to reach the extensions page, type 边缘://扩展/ 在搜索栏中点击 输入.
2。 点击 扩展.
3. Select any extension and click on 管理扩展.
4. 切换关闭 the extension and check if you face the error again.
5. 同样, 关闭 all the extensions one by one and simultaneously check if the error recurs. If you find the error does not pop up after removing any particular extension, then uninstall it completely from your browser.
6. Select the respective extension and click on the 三点图标。 选择 从 Microsoft Edge 中删除 选项。
7. 单击确认提示 删除.
另请参阅: 修复 Microsoft Edge 中的错误状态断点
Option III: Disable Firefox Extensions
1。 发射 火狐 并点击 菜单 图标。
2。 选择 附加组件和主题 选项。
3。 点击 扩展 和 关掉 the extensions.
4. Disable all the extensions one by one and check which is causing the issue by checking it repeatedly.
5. Finally, if you have identified which extension is causing you the trouble, click on the 三点图标 corresponding to it and select the 删除 选项。
Method 9: Turn Off Do Not Track in Browsers
Browsers and sites track your activity and browsing data to advertise similar contents on the web page you visit on the internet. This happens when you have enabled 不跟踪 settings in your browser. Few users have reported that disabling this setting has helped them to resolve Netflix error code NSES-404 or UI3010.
Option I: On Google Chrome
1。 打开 铬 并点击 三点图标.
2。 点击 个人设置.
3。 点击 安全和隐私.
4。 选择 Cookie和其他网站数据.
5.在 常规设置 window, toggle off the setting 关闭所有窗口时清除 cookie 和站点数据.
Option II: On Microsoft Edge
1。 导航 个人设置 in Edge by clicking on the 三点图标.
2。 导航到 隐私权,搜索和服务.
3. Scroll down the right screen and in the 隐私政策 menu, toggle off 发送“请勿追踪”请求.
Option III: On Mozilla Firefox
1。 发射 火狐 并点击 菜单 如图所示。
2. In the drop-down menu, select the 个人设置 选项。
3。 点击 隐私与安全 tab, and scroll down to click on the 总是 单选按钮。
另请参阅: Fix Firefox is Not Responding
Method 10: Reinstall Browser
If you have not attained any fix for Netflix error code UI3010 after removing the browser cache and incompatible extensions, then try reinstalling the browser as the final try. The steps to reinstall any browser is common and thus for illustration, we have used Google Chrome as an example. Follow the steps according to your browser.
请注意: 这里 Google Chrome 为例。
1.点击 Windows键,类型 应用程序和功能,然后点击 可选.
2。 搜索 铬 in 搜索此列表 领域。
3. 然后,选择 铬 并点击 卸载 按钮突出显示。
4. 再次单击 卸载 进行确认。
5. 现在,按 Windows键,类型 %localappdata%,然后点击 可选 去 应用数据本地 文件夹中。
6。 打开 谷歌 双击文件夹。
7.右键单击 铬 文件夹并选择 删除 选项如下图所示。
8. 再次点击 Windows键,类型 %APPDATA%,然后点击 可选 去 应用数据漫游 文件夹中。
9. 再次转到 谷歌 文件夹和 删除 此 铬 文件夹如图所示 步骤 6 – 7.
10。 最后, 重新开始 您的PC。
11.接下来,下载 最新版本 of Google Chrome 如图所示。
12.运行 安装文件 并按照屏幕上的说明进行操作 安装Chrome.
另请参阅: 如何以高清或超高清流媒体播放 Netflix
Method 11: Reset Network
The network reset method should be considered as the last option to resolve Netflix error code UI3010. Any custom DNS changes in the network will trigger connectivity issues in browsers. This removes all the network adapters installed in your PC along with their settings. All the stored settings are stored to default settings.
请注意: To perform a Network reset, make sure your PC runs in Windows 10 version 1607 or later. To check your version, follow this path. 设置>系统>关于. Once you have reset your network, you have to reinstall all networking software like VPN clients or Virtual switches.
1。 按下并按住不动 Windows + I键 一起开 Windows设置.
2。 点击 网络与互联网.
3。 点击 Status 标签并点击 网络重置.
4. 单击确认提示 立即重置.
Still, if you face the error again, perform a system restore of your Windows 10 PC and if you assume any abnormal connectivity issues, contact your Internet Service Provider (ISP) immediately.
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我们希望本指南对您有所帮助并且您可以修复 Netflix error UI3010. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.