Play Store’s “Authentication is required” error sometimes appears out of nowhere and prevents you from getting your favorite apps or games from the Store. If you’re experiencing this issue, you’ll have to find the underlying problem and fix that to download content from the Store.
Luckily, getting around this issue is easy. You have several ways to fix the issue and ultimately download your apps and games.
Force Stop and Reopen Google Play Store
When the Play Store acts up, first close and reopen the Store app. If this doesn’t solve the issue, try force closing and reopening the app. That might work for you.
我知道 force closing the Store app doesn’t delete your personal data.
- 启动 个人设置 你的手机上的应用程序
- 访问 应用和通知 > 谷歌Play商店 在设置中。
- 敲打 强制停止 to forcibly close the Play商店 应用程序。
- 选择 OK in the prompt to confirm your choice.
- 重新开张 Play商店 and see if you can now download your favorite apps and games.
Resync Your Google Account Settings
If your phone’s settings have gone out of sync with your Google account settings, that can lead to the “Authentication is required” error. In this case, manually resync your Google details with your phone, which should resolve the problem.
You’ll need access to the internet to sync your account settings.
- 可选 个人设置 在你的手机上
- Scroll down in Settings and select 账户.
- Select your primary Google account in the accounts list.
- 敲打 帐户同步 on the account page.
- Tap the three dots in the top-right corner and choose 立即同步.
- Wait for your phone to sync your account settings.
- 可选 Play商店 and try to download your item.
清除 Google Play 商店缓存
Google Play Store’s problematic cache files may be the reason you’re getting the “Authentication is required” error. Luckily, you can remove all these cache files without affecting your data.
Play Store will build the cache files from scratch when you’ve cleared the files.
- 实行 个人设置 在你的手机上
- 前往 应用和通知 > 谷歌Play商店.
- 点击 储存与快取 选项。
- 选择 清除缓存.
- 可选 Play商店 and see if your chosen app or game downloads. If you still get the error, clear the Store cache data by heading to 个人设置 > 应用和通知 > 谷歌Play商店 > 储存与快取 然后点击 清除存储.
Allow Google Play Store to Use Unrestricted Data
If you’ve enabled data saver mode on your Android phone, you might have restricted Play Store’s data limit. This can interfere with your app and game downloads, and it’s possible the “Authentication is required” error is the result of that.
To overcome that, allow Play Store to use unrestricted data even when your phone is in data saver mode, as follows:
- 访问 个人设置 在你的手机上
- 选择 应用和通知 其次是 谷歌Play商店.
- 移动数据和 Wi-Fi on the Play Store page.
- 打开 不受限制的数据使用 选项。
- 实行 Play商店 and try to download your app or game.
卸载 Play 商店更新
Google regularly pushes updates for Play Store to keep the app bug-free. Sometimes, though, one of these updates causes various issues.
That might have happened with Play Store on your phone. In this case, you can roll back the update and see if that fixes your issue.
- 实行 个人设置 在你的手机上
- 进入 应用和通知 > 谷歌Play商店 在设置中。
- Tap the three dots in the top-right corner and select 卸载更新.
- OK in the prompt to confirm your choice.
- 可选 Play商店 and see if your app or game now downloads.
Remove and Re-Add Your Google Account
Since Play Store’s “Authentication is required” error is related to 您的 Google 帐户, it’s worth removing and re-adding the account to your phone.
You’ll need your Google account’s username and password to log back into your account.
- 可选 个人设置 在你的手机上
- 敲打 账户 在设置中。
- Choose your Google account in the list.
- 选择 删除帐户 to remove your account.
- 删除帐户 in the prompt to proceed with your choice.
- To add your account back to your phone, head to 个人设置 > 账户 > 新增帐户 并点击 谷歌. Then, enter your login details and continue.
Turn Off Authentication for Play Store Purchases
If you’ve enabled the option that requires authentication for Play Store purchases, it might be worth turning off that option to get rid of the “Authentication is required” error. This way, the next time you download something from the Store, you won’t have to authenticate yourself.
You can turn authentication back on whenever you want.
- 实行 谷歌Play商店 在你的手机上
- 点击右上角的个人资料图标。
- 选择 个人设置 从打开的菜单中。
- 敲打 认证 在“设置”菜单中。
- 选择 购买需要身份验证.
- 激活 从来没有 选项。
- See if you can now download your app or game from Play Store.
Install the App Using an APK File
If you’re still having issues downloading apps or games from the Play Store due to the “Authentication is required” error, use an alternate method to get your item.
One way is to download your item’s APK file from a non-Play Store source, and then install that APK on your phone. There are several safe APK download sites where you can download your favorite apps and games.
Go through our guide on how to install Android apps via APKs to learn the entire procedure.
Let “Google Play Authentication Is Required” Bother You No More
Google’s Play Store on Android has its fair share of issues, but these issues shouldn’t prevent you from doing your tasks. If you’re looking to get an item from the Store, but can’t due to an authentication error, the above guide is all you need to fix that problem. We hope it helps you out.