It’s bound to happen eventually. You’re in the middle of important work when your mouse and keyboard suddenly stop working on Windows. What do you do? Panic? Scream? Have a drink?
Don’t call in a technician yet. There are a few basic steps you can take to fix the problem on your own. In this post, we’ll share some tricks you can try yourself to get your mouse and keyboard working again.
Reboot The Computer
Have you tried restarting the computer? Sometimes users get overwhelmed when faced with computer issues that they forget about the most obvious solution.
So take a minute to reboot your PC before doing anything else.
- If you can’t move your mouse, you can shut down your computer by pressing Windows + X 在你的键盘上
- 这将带来 Start 开始 菜单。 去 关闭或注销 > 重新启动 使用箭头键。
- Or you can select 其他 + F4 带出 关闭 window and use the arrow keys to select 重新启动.
A Temporary Keyboard
If restarting the computer doesn’t work and your keyboard has stopped working, you’ll need a temporary one that works. Fortunately, Windows has a built-in keyboard for such an occasion.
- 屏幕键盘 (OSK) can be accessed by going to Windows设置 > 四通八达的交通网络 > 键盘.
- 下 Use Your Device Without a Physical Keyboard,开关 使用屏幕键盘 到 On 位置。
- 您也可以按 Windows + 按Ctrl + O to open the virtual keyboard.
- This will open the OSK. Use your mouse to type or navigate through Windows as you search for a more permanent fix.
基本故障排除
- First, check your mouse and keyboard cables. Are they disconnected? Are they showing signs of wear and tear? Have they been dislodged from their designated ports?
- If you’re using a wireless mouse or keyboard, have you tried replacing the batteries? Have you checked if your Bluetooth connection is still active? Those who are using external Bluetooth transmitters should see if that is causing the issue.
- You can try plugging in a different keyboard and mouse. If your computer does not respond to any keyboard or mouse, you might be having a software problem instead.
Update Your Driver
Updating a device driver can potentially fix a problematic keyboard or mouse.
- 使用 搜索 to find and open 装置经理.
- 打开后,展开 键盘 和 Mice and Other Pointing Devices.
- Right-click on your device and select 更新驱动程序.
The Keyboard Troubleshooter
Windows has a troubleshooter feature that deals with the nastiest of bugs and errors. It can also work out USB keyboard issues on your behalf.
- 在MyCAD中点击 软件更新 Windows设置 > 更新与安全 > 疑难解答。 下 Find and Fix Other Problems, 选择 键盘.
- 点击 运行疑难解答.
- Windows will go on to find issues with your keyboard.
- If it finds an issue, just follow the on-screen commands so it can resolve the problem. If it cannot find anything, you will be shown a message that says so.
- If successful, the troubleshooter should make your keyboard work again.
“鼠标属性”
Sometimes, the USB mouse isn’t necessarily broken. The settings just need to be updated.
- 可选 控制面板。 去 硬件和声音 > “设备和打印机” > 老鼠。
- Here you’ll find a number of mouse properties that can impact its performance. You can make changes to your mouse buttons, pointers, pointer options, wheel, and hardware.
- Configure your mouse to your liking. If you find your mouse speed to be slow, for example, open the 指针选项 tab and select a more acceptable speed by moving the slider around.
Hopefully, one of these mouse options will correct any of the perceived mouse errors.