Did your Windows computer get stuck while restarting? Or is it caught up in an endless reboot loop? If so, there are several possible troubleshooting solutions you can try.
Your Windows PC usually gets stuck at the “Restarting” screen when system or other activity—such as Windows Update—interferes with the restart process.
Luckily, fixing a Windows computer stuck while restarting is usually pretty straightforward. On rare occasions, though, Windows can get caught in a vicious restart loop, which requires advanced troubleshooting.
Try These Three Fixes First
Run through the three fixes below to fix a Windows PC stuck restarting. If none work, move on to the rest of the suggestions and solutions in this troubleshooting guide.
1.等待
Generally, it’s a good idea to wait for some time to see if Windows completes restarting itself. For example, if you reboot your computer after updating Windows, there might be lengthy delays at the “Restarting” screen as the operating system finalizes the update. If you’ve already given your PC 15 or more minutes and it’s still stuck, continue with the following troubleshooting steps.
2. Remove External Devices and Peripherals
Background processes related to computer peripherals—such as external hard drives and USB printers—can occasionally glitch and stop Windows from shutting down or restarting.
Try unplugging all unnecessary wired devices from your desktop or laptop and see if that makes a difference. If the computer uses Ethernet for online connectivity, remove the network cable.
3. Hard Reset Your PC
Your next course of action involves a hard reset.
警告: A hard reset can corrupt Windows or personal files, especially if it was working on something in the background—e.g., finalizing an update. Before you perform a hard reset, wait at least 15 minutes to confirm that Windows is stuck at the “Restarting” screen.
To perform a hard reset, start by holding down the 功率 button on your desktop or laptop for 5-10 seconds until the screen goes dark. Some laptops require holding down additional buttons to power off. Check the user manual or online documentation for the correct key combination.
可选: If you use a desktop device, you might still want to disconnect the power cable from the CPU casing after turning off your PC. Then, wait for up to 10 seconds and plug it back in.
After the shutdown, press the 功率 button on your computer to boot it back up. If there were any unfinalized system updates, you might have to wait until Windows finalizes them before you get to log back into the desktop area.
Use Windows Recovery Environment to Fix a PC Stuck Restarting
On rare occasions, hard-rebooting a PC stuck at the restarting screen will put it into an infinite boot cycle or result in Blue Screen of Death (BSOD) errors. If you were updating your PC, you could also get stuck at a “Getting Your PC” ready screen.
To continue troubleshooting a Windows 10 or 11 PC stuck in a reboot loop, you must enter Microsoft’s Windows Recovery Environment (WinRE). To do that, hard-reset your PC three times at the Windows logo or use a bootable USB flash drive。 然后,选择 疑难解答 > 高级选项.
4. Perform a Startup Repair
Instruct Windows to diagnose and fix startup issues resulting in the reboot loop. It’s completely automatic, so you don’t have to do anything besides select the 启动修复 option in WinRE.
If a startup repair fails to work, reload the Windows Recovery Environment and continue with the next fix.
5. Run the System File Checker and Check Disk Utility
Use the Command Prompt console to run the System File Checker and the Check Disk Utility. That fixes stability issues with the operating system and repairs disk errors on the hard drive or SSD.
选择 命令提示符 in WinRE, type the command below, and press 输入 to launch the System File Checker:
sfc /scannow /offbootdir=C: /offwindir=D:Windows
After the System File Checker finishes scanning your computer, type chkdsk D:/R to invoke the Check Disk Utility.
6. Uninstall New Updates
选择 卸载 最新动态 in WinRE and pick between the Remove the Last Quality Update 和 Remove the Last Feature Update options to uninstall the most recent quality or feature update that could be causing Windows to get stuck in a reboot loop.
7. 执行系统还原
如果你有 “系统还原” set up on your computer, select “系统还原” in WinRE and roll back your PC to a time when your computer used to work without issues.
Use Safe Mode to Fix a PC Stuck Restarting
If your computer is still stuck restarting, try performing additional troubleshooting in Safe Mode. In the Windows Recovery Environment, select 启动设置 > 重新启动 至 启动 Windows 10/11 安全模式.
8.重置Windows更新
Resetting Windows Update resolves reboot loops caused by unfinalized system updates. To do that:
- 媒体 Windows键 + R to open a Run box. Then, type CMD.EXE 并按下 按Ctrl + 转移 + 输入 to launch an elevated Command Prompt console.
- Type 净停止wuauserv 并按下 输入 to stop the Windows Update service.
- Execute the following commands below to rename the directory that houses temporary Windows Update data:
- cd %systemroot%
- ren softwaredistribution sd.old
- 运行 网开始wuauserv command to restart the Windows Update service.
- 退出命令提示符。
9. 运行系统维护故障排除程序
Forcing Windows to perform system maintenance via the 控制面板 is another fix that can help resolve issues with a computer that keeps restarting. For that, you must:
- 媒体 Windows + S,类型 控制面板,然后按 输入.
- 在MyCAD中点击 软件更新 系统和安全 > 系统和安全 > 维护.
- 选择 开始维护 and follow all on-screen instructions.
10.禁用快速启动
Fast Startup is a power management option that speeds up your computer when you reboot it after a cold shut down. However, it can create various issues at startup. To disable Fast Startup:
- 打开控制面板,然后转到 硬件和声音 > 电源选项 > 更改 是什么 电源按钮 do.
- 选择 更改设置 that are currently available.
- 关闭 Fast startup (recommended) 并选择 保存更改.
11. Roll Back Device Drivers
Did you update a device driver recently? It could have something to do with your computer’s restart woes, so consider rolling back to the older driver version. To do that:
- 用鼠标右键单击 开始按钮 并选择 装置经理.
- Right-click a device driver—e.g., your video card—and choose 查看房源.
- 切换到 驱动器 选项卡,并选择 回滚驱动程序.
12.检查恶意软件
A severe malware infection can be another reason preventing your PC from starting. Perform a thorough check for computer viruses using a reputed anti-malware removal tool 喜欢 的Malwarebytes.
或者, conduct an offline virus scan with Windows Defender。 要做到这一点:
- 媒体 Windows + S,类型 Windows安全,然后按 输入.
- 选择 病毒和威胁防护 on the Windows Security side-bar.
- 选择 扫描选项.
- Check the radio button next to 微软 Defender Offline scan.
- 选择 现在扫描.
- Wait until Windows Defender reboots and scans your computer for malicious software.
13. Clean Boot Windows
Clean booting Windows helps isolate issues caused by conflicts between third-party services and startup programs. To perform a clean boot:
- Open a Run box, type SERVICES.MSC,然后选择 OK.
- 访问 全部隐藏 微软 服务 框并选择 禁用所有 > OK.
- 媒体 按Ctrl + 其他 + ESC 打开任务管理器。
- 切换到 创业公司 tab, and disable all non-Microsoft-related processes.
- Restart your PC and check if it boots normally.
If that helps, you must reactivate the third-party services and startup processes until you identify what’s causing the restarting problem. Check our guide to clean-booting a Windows operating system 获取更多信息.
Windows Stuck Restarting Issue Fixed
Usually, fixing Windows 11 or 10 stuck restarting requires nothing more than hard-rebooting your computer. If the operating system continues to get stuck in a reboot loop, additional troubleshooting in WinRE and Safe Mode will help.
However, if none of the above fixes in this tutorial helps, check if your PC’s BIOS/UEFI needs an update or factory-reset and reinstall Windows from scratch.