WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Verouderde toepassing en Android-bedryfstelsel.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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let wel: Aangesien slimfone nie dieselfde instellingsopsies het nie, en dit verskil van vervaardiger tot vervaardiger, moet u die korrekte instellings verseker voordat u enige verander. Die genoemde stappe is uitgevoer op die redmi foon.
Metode 1: Herbegin WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Gaan dan na Huis skerm en maak die onlangs oopgemaakte toepassings oop.
3. Tik nou op die X-ikoon ooreenstem met WhatsApp.
4. Heropen WhatsApp en kyk of jy weer die probleem in die gesig staar.
Metode 2: Herlaai Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Druk die Krag knoppie op jou toestel.
2. Tik die Reboot opsie of Skakel af opsie.
let wel: As u op die tik Skakel af opsie, jy moet jou hou Power knoppie weer om jou foon te herbegin.
3. Sodra jou Android herbegin, kyk of jy sonder enige probleme toegang tot WhatsApp kon kry.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tik die Stellings ikoon op die tuisskerm.
2. Tik nou op die SIM -kaarte en mobiele netwerke opsie soos aangedui.
3. Skakel dan die Mobiele data opsie.
4. As jy 'n swerfnetwerk wil gebruik wanneer jy buite jou geografiese ligging is, tik Gevorderde instellings soos uitgebeeld.
let wel: Die internasionale dataswerwingdiens kan jou dalk ekstra kos.
5. Tik nou Internasionale roaming en kies altyd soos aangedui.
6. Tik nou op Dataswerwing.
7. Tik dan Skakel as jy gevra word.
Now, check if you were able to fix WhatsApp crashing issue.
Metode 4: Verifieer WhatsApp-bedienerstatus
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigeer na die amptelike webwerf van Downdetector.
2. Jy moet ontvang Gebruikerverslae dui op geen huidige probleme by Whatsapp nie boodskap.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. As jy enige ongewone boodskappe monitor, moet jy wag totdat dit opgelos is.
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Metode 5: Aktiveer agtergronddata
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Gaan na die Stellings app.
2. Tik dan op Apps.
3. Tik dan op Bestuur programme gevolg deur WhatsApp soos aangedui.
4. Tik dan op Beperkte datagebruik.
5. Kies nou albei Wi-Fi en Mobiele data (SIM 1) en Mobiele data (SIM 2) Indien toepaslik.
6. Tik uiteindelik OK.
Metode 6: Dwing WhatsApp toe
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Begin die Stellings app.
2. Tik nou op Apps.
3. Tik dan op Bestuur programme en volgende WhatsApp.
4. Tik dan op Forseer om te stop.
5. Ten slotte, as jy gevra word, tik OK soos aangedui.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Metode 7: Laat alle toestemmings toe
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Tik op die Stellings app.
2. Tik dan op Apps en tik dan Bestuur programme.
3. Tik nou op WhatsApp soos aangedui.
4. Tik dan Programtoestemmings.
5. Kyk dan of jy toestemming vir WhatsApp onder die TOEGELAAT menu.
6. As jy 'n paar hangende toestemmings vind onder NIE TOEGELAAT LYS, tik dan daardie opsie.
let wel: Hier, die SMS permission word as voorbeeld geneem.
7. Tik dan LAAT opsie.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tik die Stellings ikoon om die toepassing oop te maak.
2. Tik nou op Rekeninge en sinkronisering.
3. Skakel nou die Outo-sinkroniseer data opsie en tik op die Sinkroniseer opsie langsaan WhatsApp soos aangedui.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Navigeer na Tuisskerm en tik die Stellings ikoon.
2. Tik dan op Apps.
3. Tik nou op Bestuur programme > WhatsApp.
4. Tik dan op stoor.
5. Tik dan Duidelike data en dan, duidelike kas soos aangedui.
6. Tik asseblief Vee alle data uit wanneer jy al die WhatsApp-data wil uitvee.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Oop File Manager op jou Android-toestel.
2. Tik nou op die drie-gestreepte ikoon links bo op die skerm.
3. Tik nou Diep skoon soos aangedui.
4. Tik nou Maak nou skoon wat ooreenstem met die kategorie waardeur jy 'n bietjie spasie wil vrymaak.
5. Kies nou al die onnodige lêers en tik Vee geselekteerde lêers uit soos uitgebeeld.
6. Bevestig nou die versoek deur te tik OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Metode 11: Vee WhatsApp Media uit
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navigeer na WhatsApp.
2. Here, tap the driepuntige ikoon at the top corner. Next, choose Stellings.
3. Tik dan Berging en data.
4. Tik nou op Bestuur berging.
5. Kies enige klets wat hoë datagebruik het.
6. Kyk hier na die Kies al boks.
7. Sodra jy die lêers gekies het wat uitgevee moet word, tik die Asblik-ikoon.
8. Herhaal hierdie stappe om media van al die kletse uit te vee as dit lyk of dit onnodig is.
Metode 12: Begin Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Maak die Play Store op jou Android-selfoon.
2. Soek nou vir enige antivirus sagteware soos uitgebeeld.
3. Tik dan op die installeer knoppie.
4. Wag vir die installasie om voltooi te wees en tik Opening om die app te begin.
let wel: Die stappe om jou Android-toestel te skandeer kan verskil afhangende van die sagteware wat jy gebruik. Hier, Avast Antivirus – Skandeer en verwyder virus, skoner word as voorbeeld geneem. Volg die stappe volgens jou sagteware.
5. Volg die instruksies op die skerm binne die toepassing en kies een Gevorderde beskerming (benodig intekening) of Basiese beskerming (vry).
6. Tik dan BEGIN SKANDEER.
7. In the next prompt, allow or disallow the permission prompt to scan your files within the device.
let wel: In hierdie toepassing, as u hierdie toegang geweier het, sal slegs u toepassings en instellings geskandeer word en nie u korrupte lêers nie.
8. Wait until the app scans your device completely and once done, resolve the risks found by following the on-screen instructions.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Metode 13: Dateer WhatsApp op
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navigeer na jou Huis skerm en tik Play Store.
2. Nou, soek WhatsApp in die soekkassie.
3A. As jy 'n opdatering beskikbaar sien, tik die Werk opsie soos aangedui.
3B. As jy sien dat die toepassing reeds opgedateer is, gaan na die volgende foutsporingsmetodes.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Metode 14: Dateer Android OS op
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Metode 15: Herinstalleer WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Gaan na Play Store soos jy vroeër gedoen het en soek WhatsApp.
2. Tik nou Verwyder soos aangedui.
3. Wag totdat die toepassing heeltemal van jou Android verwyder is. Dan, weer soek na WhatsApp en tik installeer.
4. Sodra jou toepassing op jou toestel geïnstalleer is, tik Opening soos uitgebeeld.
5. Laastens, herstel jou data if you want to do so and check if you can fix the WhatsApp crashing issue.
Metode 16: Fabrieksterugstelling Android-toestel
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
let wel: Voordat jy jou Android fabriekterugstel, moet jy al jou data rugsteun. As jy nie weet hoe om jou Android te rugsteun nie, volg ons gids om jou Android-foondata te rugsteun.
Om jou selfoon terug te stel, lees en implementeer die stappe in ons gids Hoe om enige Android-toestel hard terug te stel.
Lees ook: 26 Beste grootmaat WhatsApp-bemarkingsagteware
Metode 17: Kontak WhatsApp-ondersteuning
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp ondersteuning. Hierdie ondersteuningspan help jou om probleme op te los wat nie net met persoonlike WhatsApp verband hou nie, maar ook met Besigheids WhatsApp-rekeninge.
Jy kan jou navraag laat vaar deur 'n paar verpligte besonderhede te gee, soos Telefoon nommer, E-Posadres, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Aanbeveel:
Ons hoop dat hierdie gids nuttig was en dat u geleer het hoe om dit reg te stel WhatsApp keeps crashing probleem op Android. Kontak ons gerus met jou navrae en voorstelle via die kommentaarafdeling hieronder. Laat weet ons watter onderwerp jy wil hê ons moet volgende ondersoek.