Augustus 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Blaaier-kas
  • Netwerk konneksie
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Metode 1: Herbegin rekenaar

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Metode 2: Dateer Firefox op

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Hamburger ikoon or drie lyne regs bo in die hoek.

2. Volgende gaan na Stellings.

klik op die opsie Instellings

3. In the General tab, scroll down and go to the Firefox -opdaterings afdeling.

4. Klik dan op Restart to Update Firefox en draai die Automatically install updates opsie deur daarop te klik.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Lees ook: Maak geen klank reg in Firefox op Windows 10

Metode 3: Herlaai Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

nota: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Hamburger ikoon or drie lyne regs bo in die hoek.

2. Kliek op help.

Klik op die Open Application Menu-knoppie en klik op die Help-opsie op die lys wat vertoon word

3. Klik dan op Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Klik nou op herlaai.

klik op herbegin

5. Klik dan op Herlaai Firefox soos aangedui.

Klik op die Herlaai Firefox-knoppie in die bevestigingsvenster Open Firefox in Probleemoplossingsmodus

6. In the prompt that appears click on Herlaai Firefox nog een keer.

click on refresh firefox again. Why is Firefox down

7. Laastens, klik op die Voltooi knoppie op die Invoer voltooi venster om Firefox heeltemal te verfris.

Click on the Finish button on the Import Complete window

Lees ook: Herstel Firefox is reeds aan die gang

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon of drie reëls ikoon regs bo in die hoek.

2. Kliek op help.

Klik op die Open Application Menu-knoppie en klik op die Help-opsie op die lys wat vertoon word

3. Klik dan op Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Kliek op herlaai.

klik op herbegin

5. Klik dan op Opening.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Temas afdeling, kies Stelsel tema, en klik op Aktiveer.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Skakel oor na die Uitbreidings section on the same page and skakel all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Stellings en ontmerk Gebruik aanbevole prestasie-instellings, then also uncheck the Gebruik hardeware versnelling wanneer beskikbaar opsie.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Hamburger ikoon or drie lyne regs bo in die hoek.

2. Klik dan op Stellings.

klik op die opsie Instellings

3. Gaan na Privaatheid en sekuriteit Tab.

4. Scroll down to Cookies and Site Data and click on Duidelike data.

klik op die Vee data-knoppie in die afdeling Koekies en werfdata

5. Click on the checkbox of both Koekies en webwerf-data en Gekas webinhoud en klik op duidelik.

check the options of cookies and cached web content and click on clear

6. Ten slotte, klik op Duidelik nou om te bevestig.

click on clear now to delete the cookies and cache

Lees ook: Stel bediener nie gevind nie fout in Firefox reg

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

nota: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the Tik sleutel.

type about config into the firefox address bar. Why is Firefox down

2. Klik op die Aanvaar die risiko en gaan voort knoppie.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teks in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed en klik op die right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Laastens, restart your browser.

Lees ook: Herstel jou verbinding is nie veilige fout op Firefox nie

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config in die adresbalk en druk op die Tik sleutel.

type about config into the firefox address bar. Why is Firefox down

2. Klik op die Aanvaar die risiko en gaan voort knoppie.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teks in the search box and click on the Toggle icon to change the value from getrou aan valse.

 sekuriteit.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following teks into the search box and similarly change it to valse if set to true by clicking on the Toggle icon.

sekuriteit.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Laastens, herbegin die blaaier.

Metode 8: Herinstalleer Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Druk die Windows sleutel, tik beheer paneel en klik op Opening.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. stel Bekyk volgens > Kategorie, klik dan op die Verwyder 'n program opsie in die Programme afdeling.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Kies die Mozilla Firefox (x64 en-US) in die lys, klik op die Verwyder knoppie aan die bokant van die balk en klik op die Ja knoppie op die UAC-venster.

Select the Mozilla Firefox and click on the Uninstall button

4. Klik dan op die volgende knoppie in die Mozilla Firefox verwyder wizard.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Klik dan op die Verwyder knoppie in die volgende venster.

Click on the Uninstall button on the next window. Why is Firefox down

6. Klik op die Voltooi knoppie op die laaste venster om die Firefox-toepassing heeltemal te verwyder.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Druk die Windows+ E sleutels saam om die File Explorer oop te maak en na die Hierdie rekenaar > Plaaslike skyf (C:) > Programlêers > Mozilla Firefox gids.

gaan na mozilla firefox gids ligging pad

8. Regsklik op die Mozilla Firefox gids en klik op die verwyder opsie op die lys om die lêers uit te vee.

click on the Delete option. Why is Firefox down

9. Nou, herlaai die rekenaar.

10. Druk dan die Windows sleutel, tik Google Chrome en klik op Opening.

let wel: Jy kan enige webblaaier gebruik om die Firefox-blaaier op jou rekenaar af te laai.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Maak die amptelike webwerf van die Mozilla Firefox -blaaier op Google Chrome en klik op die Laai Firefox af knoppie op die venster.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Dubbelklik op die afgelaaide uitvoerbare lêer Firefox Installer.exe om die installasielêer uit te voer.

run the installation file. Why is Firefox down

13. Wag vir die installasieproses om te voltooi.

Wag totdat die installasieproses voltooi is in die Firefox Installer-venster

14. Begin die Firefox Webblaaier-toepassing op jou rekenaar.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Aanbeveel:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Laat weet ons watter metode die beste vir jou gewerk het. As jy enige navrae of voorstelle het, laat dit dan gerus in die kommentaarafdeling hieronder.