September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

let wel: Jy kan probeer om die Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Maak seker dat jy 'n herstelpunt skep vir ingeval iets verkeerd gaan.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows -stelsel 32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  indien nie, gaan dan voort.

Method 2: Create A New Local Port

1. Druk Windows-sleutel + X en kies dan Beheer paneel.

beheer paneel

2. Klik nou Hardeware en klank klik dan op Toestelle en drukkers.

Klik op Toestelle en drukkers onder Hardeware en klank

3.Click Voeg 'n drukker by vanaf die boonste spyskaart.

Voeg 'n drukker vanaf toestelle en drukkers by

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Klik op Die drukker wat ek wil hê, is nie onderaan gelys nie

5.From the next screen select “Voeg 'n plaaslike drukker of netwerk drukker by met handleiding instellings"En klik op Volgende.

Regmerk Voeg 'n plaaslike drukker of netwerkdrukker met handmatige instellings by en klik Volgende

6.Kies Skep 'n nuwe poort and then from type of port drop-down select Plaaslike hawe en klik dan op Volgende.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Byvoorbeeld 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Druk Windows-sleutel + R en tik dan services.msc en druk Enter.

dienste vensters

2.Vind Druk Spooler -diens af in the list and double-click on it.

3.Maak seker die Startup tipe is ingestel op Outomatiese and the service is running, then click on Stop and then again click on start in order to restart the service.

Maak seker dat die opstarttipe op Outomatiese gestel is vir druk-spooler

4. Klik op Toepas gevolg deur OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type drukbestuur.msc en druk Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, indien nie, gaan dan voort met die volgende metode.

Metode 5: Registerregstelling

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Druk Windows-sleutel + R en tik dan regedit en druk Enter om Registerredigeerder oop te maak.

Voer opdrag regedit uit

3. Navigeer na die volgende registersleutel:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Nou regskliek op Client Side Rendering Print Provider en kies Verwyder.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Aanbeveel vir jou:

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