Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) ጋር ቢጫ ሶስት ማእዘን ከአድናቆት ምልክት ጋር. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

• Device Descriptor Request Failed
• Port Reset Failed
• Set Address Failed

There can be several reasons behind this issue, such as:

• Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
• Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
• Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
• Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
• ባዮስ is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

ዘዴ 1፡ መሰረታዊ መላ መፈለግ

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & ወደቦች. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for ትክክለኛ የአየር ዝውውር of your desktop/laptop, as shown.

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. ጉዳዩ በኃይል አቅርቦት ምክንያት ከሆነ, ከዚያ ሙከራ ላፕቶፑን ከለቀቀ በኋላ የዩኤስቢ መሳሪያውን እንደገና ማስገባት ከኃይል አቅርቦት.

2. ሌላ የዩኤስቢ መሣሪያ ያገናኙ with the same USB port and check if there is an issue with the port.

3. የዩኤስቢ መሣሪያውን ወደ ሀ የተለየ ወደብ በዩኤስቢ ወደቦች ላይ ችግሮችን ለማስወገድ.

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. ግንኙነት አቋርጥ የዩኤስቢ መሳሪያው.

2. እንደገና ጀምር የእርስዎ ዊንዶውስ ፒሲ.

3.  ዳግም ይገናኙ the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. ይጫኑ የ Windows + R ቁልፎች በተመሳሳይ ጊዜ ለማስጀመር ሩጫ የመገናኛ ሳጥን.

2. ይተይቡ msdt.exe -id መሣሪያ ዲያግኖስቲክስ እና ጠቅ ያድርጉ OK, እንደሚታየው.

3. Here click on the የላቀ አማራጭ, ከታች እንደተገለጸው.

4. ምልክት የተደረገበት ሳጥን ላይ ምልክት ያድርጉ ጥገናዎችን በራስ-ሰር ይተግብሩ እና ጠቅ ያድርጉ ቀጣይ.

5. Once the process is completed, የእርስዎን ፒሲ ዳግም ያስጀምሩ and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. ከ ዘንድ የተግባር አሞሌ ፣ በቀኝ ጠቅ ያድርጉ በ USB Device icon.

2. ምረጥ Open Devices and Printers አማራጭ, እንደሚታየው.

3. በቀኝ ጠቅ ያድርጉ የዩኤስቢ መሣሪያ (ምሳ ክሩዘር Blade) ይምረጡ እና ይምረጡ መላ ፈልግ, ከታች እንደተገለጸው.

4. የዊንዶውስ መላ ፈላጊ will automatically detect problems and fix these as well.

ማስታወሻ: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

እንዲሁም ይህን አንብብ: Fix USB device not recognized by Windows 10

ዘዴ 3፡ የዩኤስቢ ነጂዎችን ያዘምኑ

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. ይተይቡ እቃ አስተዳደር በውስጡ የዊንዶውስ ፍለጋ አሞሌ እና ተኩስ ቁልፍ ያስገቡ እሱን ማስጀመር.

2. ወደ ሂድ ሁለንተናዊ የስሪያል አውታር መቆጣጠሪያዎች section and expand it with a double-click.

3. አሁን, ቀኝ-ጠቅ ያድርጉ የ USB ሾፌር (ምሳ Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) እና ይምረጡ ነጂ አዘምን.

4. በመቀጠልም ላይ ጠቅ ያድርጉ ሾፌሮችን በራስ-ሰር ይፈልጉ። 

5A. Your driver will ዝማኔ itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. ላይ ጠቅ ያድርጉ ገጠመ to exit the window and Restart ኮምፒተርውን

7. ድገም the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. ዳስስ Device Manager > Universal Serial Bus controllers ውስጥ እንደተገለጸው ስልት 3.

2. በቀኝ ጠቅ ያድርጉ የዩኤስቢ ሾፌር (ምሳ Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ይምረጡ እና ይምረጡ ንብረቶች, ከታች እንደሚታየው.

3. በውስጡ USB Device Properties መስኮት ፣ ወደ ‹ቀይር› ሾፌር ትር ውስጥ ይጫኑ እና ይምጡ ተመለስ ሹፌር።

ማስታወሻ: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

4. ይምረጡ ለምን ትመለሳለህ? from the given list and click on አዎ ለማረጋገጥ.

5. After the process is finished, click on OK ይህን ለውጥ ተግባራዊ ለማድረግ.

6. Finally, confirm the prompt and እንደገና ጀምር መልሶ መመለስን ውጤታማ ለማድረግ ስርዓትዎ።

እንዲሁም ይህን አንብብ: Fix Universal Serial Bus (USB) Controller Driver Issue

ዘዴ 5: የዩኤስቢ ነጂዎችን እንደገና ይጫኑ

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. መሄድ የመሣሪያ አስተዳዳሪ> ሁለንተናዊ የስሪያል አውታር መቆጣጠሪያዎች, using the steps mentioned in ስልት 3.

2. በቀኝ ጠቅ ያድርጉ Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) እና ይምረጡ መሣሪያውን አራግፍ, እንደሚታየው.

3. አሁን, ጠቅ አድርግ ያራግፉ እና ኮምፒተርዎን እንደገና ያስጀምሩ.

4. Now, download the latest USB driver from manufacturer website like Intel.

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. ወደ ሂድ እቃ አስተዳደር እንደተመለከተው ስልት 3.

2. እዚህ, ሁለቴ ጠቅ ያድርጉ የሰው በይነገጽ መሣሪያዎች ለማስፋት.

3. በ ላይ በቀኝ ጠቅ ያድርጉ የዩኤስቢ ግቤት መሣሪያ እና ይምረጡ ንብረቶች.

4. Here, switch to the የኃይል አስተዳደር tab and uncheck the box titled ሃይልን ለመቆጠብ ኮምፒዩተሩ ይህን መሳሪያ እንዲያጠፋ ይፍቀዱለት።

5. በመጨረሻም ጠቅ ያድርጉ OK ና እንደገና ጀምር የእርስዎ ስርዓት.

እንዲሁም ይህን አንብብ: ዩኤስቢ ማቋረጥ እና እንደገና መገናኘቱን ይቀጥላል

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. ይተይቡ ቁጥጥር ፓነል በውስጡ የዊንዶውስ ፍለጋ አሞሌ እና ጠቅ ያድርጉ ክፈት.

2. ይምረጡ በ> ትላልቅ አዶዎች ይመልከቱአስከትሎ ጠቅ ያድርጉ የኃይል አማራጮች, እንደሚታየው.

3. እዚህ, ላይ ጠቅ ያድርጉ የዕቅድ ቅንብሮችን ይቀይሩ in your currently selected plan section.

4. በውስጡ የዕቅድ ቅንብሮችን ያርትዑ መስኮት, ይመረጡ የላቁ የኃይል ቅንብሮችን ይቀይሩ አማራጭ.

5. አሁን, ሁለቴ ጠቅ ያድርጉ የ USB ቅንብሮች ለማስፋት.

6. አንዴ በድጋሚ, ሁለቴ ጠቅ ያድርጉ የ USB መራጭ ማንጠልጠያ ቅንብር ለማስፋት.

7. እዚህ, ላይ ጠቅ ያድርጉ ባትሪ ላይ እና ቅንብሩን ወደ ይለውጡት ተሰናክሏል from the drop-down list, as illustrated.

8. አሁን, ጠቅ አድርግ መሰካት እና ቅንብሩን ወደ ይለውጡት ተሰናክሏል እዚህም እንዲሁ።

9. በመጨረሻም ጠቅ ያድርጉ ተግብር > እሺ to save these changes. Restart your PC and check if the issue is solved now.

ዘዴ 8፡ ፈጣን ጅምርን አጥፋ

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. ወደ ሂድ Control Panel > Power Options ውስጥ እንደተገለጸው ስልት 7.

2. እዚህ, ላይ ጠቅ ያድርጉ የኃይል አዝራሮች ምን እንደሚያደርጉ ይምረጡ option in the left bar.

3. አሁን, ይምረጡ በአሁኑ ጊዜ የማይገኙ ቅንብሮችን ይቀይሩ አማራጭ.

4. Next, uncheck the box ፈጣን ጅምርን ያብሩ (የሚመከር) እና ከዚያ ጠቅ ያድርጉ ለውጦችን አስቀምጥ ከታች እንደሚታየው.

5. በመጨረሻም እንደገና ጀምር የእርስዎ ዊንዶውስ ፒሲ.

እንዲሁም ይህን አንብብ: Fix USB Device not Recognized Error Code 43

ዘዴ 9: ዊንዶውስ አዘምን

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. ይተይቡ ዝማኔዎችን ይመልከቱ በውስጡ የዊንዶውስ ፍለጋ አሞሌ እና ጠቅ ያድርጉ ክፈት.

2. አሁን, በ ላይ ጠቅ ያድርጉ ዝማኔዎችን ይመልከቱ አዝራር.

3A. ተከተል በማያ ገጽ ላይ መመሪያዎች ያለውን የቅርብ ጊዜ ዝማኔ ለማውረድ እና ለመጫን።

3ለ የእርስዎ ስርዓት አስቀድሞ የተዘመነ ከሆነ፣ ከዚያ ይታያል ዘምነዋል መልእክት.

4. እንደገና ጀምር your system and check if the issue is resolved now.

ዘዴ 10: ባዮስ አዘምን

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro ጠቃሚ ምክር: Use the given links to Download Latest BIOS Version for Lenovo, ዴል & HP ላፕቶፖች።

የሚመከር:

መማር እንደሚችሉ ተስፋ እናደርጋለን እንዴት ነው fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.