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حل مشكلة عدم عمل مكالمات فيديو WhatsApp على iPhone وAndroid

حل مشكلة عدم عمل مكالمات فيديو WhatsApp على iPhone وAndroid

 

WhatsApp Video Call Not Working

One of the most well-known and commonly used messaging systems is WhatsApp Messenger, sometimes known as WhatsApp. It started off as a text messaging app and has now expanded to include features such as phone calls, video calls, stickers, WhatsApp Web, end-to-end encryption, and more.

The popularity of video calling has caused a stir among WhatsApp users. While many individuals experiment with new video calling alternatives, some users report that WhatsApp video calls do not operate on their iPhones or Android devices. In this article, we will address the issue of WhatsApp video calls not working in this post. So, continue reading to fix WhatsApp video calling not working issue on iPhone and Android.

حل مشكلة عدم عمل مكالمات فيديو WhatsApp على iPhone وAndroid

How to Fix WhatsApp Video Call Not Working on iPhone and Android

The Facebook-owned company recently doubled the participant limit for group video/voice conversations from four to eight. People would have made more WhatsApp video chats with their friends, family, and others as a result of this. Below are the methods to fix WhatsApp crashing or video calling not working on iPhone and Android.

الطريقة السادسة: تحديث الواتساب

آيفون و أندرويد applications for WhatsApp are often updated. Your phone’s video call issues might be caused by an outdated WhatsApp build. WhatsApp Beta channel users on Android and iOS should update to the most recent versions, which feature bug fixes and speed improvements.

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Option I: On iPhone

1. اضغط مع الاستمرار على App Store icon for a long time.

Press and hold the Appstore icon for a long time. Fix WhatsApp Video Call Not Working on iPhone and Android

2. اذهب إلى آخر التحديثات واختياره.

Go to Updates and choose it

3. To upgrade WhatsApp to the most recent version, tap the إرفع مستوى باقتك بجانبه.

4. If there isn’t one, try scrolling down the صفحة to refresh it.

3. If there’s still no choice, try closing all open apps, including Settings and WhatsApp, and restarting the process.

Option II: On Android

1. افتح ال متجر Google Play التطبيق.

Open the Google Play Store application. Fix WhatsApp Video Call Not Working on iPhone and Android

2. اكتب الواتساب في شريط البحث.

Type WhatsApp into the search bar

3. صنبور تحديث next to WhatsApp Messenger.

4. If there isn’t one, try scrolling down the page to التحديث هنا.

5. If the problem persists, try closing all open apps, including إعدادات, الواتسابو متجر Google Play, and then reopening them.

Method 2: Use Strong Network Connection

To perform properly, video calls require a solid network connection. They also use more bandwidth than voice calls on WhatsApp. As a result, ensure sure your phone is linked to a better network and that your phone’s cellular network strength indicator shows adequate bars. Check that your phone can connect to the 5GHz Wi-Fi band if you have a dual-band network. If it does, connect the phone to your Wi-Fi network’s 5GHz spectrum.

wifi connected in Honor Play android phone

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Method 3: Allow Necessary Permissions to WhatsApp

To make video calls, WhatsApp requires microphone and camera permissions, as previously stated. You could have turned off those permissions when you originally installed the program. It’s possible that this is why audio and video aren’t working properly. Examine your phone’s settings and provide the app with the necessary rights.

Option I: On iPhone

1. انتقل إلى الإعدادات القائمة.

Go to the Settings menu. Fix WhatsApp Video Call Not Working on iPhone and Android

2. حدد الواتساب من القائمة.

Select WhatsApp from the menu

3. Make sure that the toggles adjacent to جهات الاتصال, ميكروفونو وكاميرا are all set to green.

Make sure that the toggles adjacent to contacts, microphone, and camera are all set to green

4. If there isn’t a green next to it, permissions haven’t been granted yet. If you want video calling to function, make sure you provide these permissions.

Option II: On Android

1. انتقل إلى الإعدادات القائمة.

Go to the Settings menu. Fix WhatsApp Video Call Not Working on iPhone and Android

2. انقر على التطبيقات والأذونات.

Tap on Apps and Permissions

4. انقر على واتساب.

Tap on Whatsapp. Fix WhatsApp Video Call Not Working on iPhone and Android

5. انقر على أذونات.

Tap on permissions. Fix WhatsApp Video Call Not Working on iPhone and Android

5. Tap on App Rights to provide permissions for the وكاميرا , جهات الاتصالو ميكروفون.

Tap on App Rights to provide permissions. Fix WhatsApp Video Call Not Working on iPhone and Android

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Method 4: Verify Content & Privacy Restrictions

By default, the Content & Privacy Restrictions are turned off. If you haven’t activated Screen Time on your iPhone, you may skip this solution. If you have Screen Time turned on and Content & Privacy Restrictions turned on, make sure the WhatsApp app has access to your microphone. Remove WhatsApp from these modes to ensure you get a high-quality call. A best case scenario is to disable these settings completely, resulting in a better internet network and, as a result, a proper call.

Option I: On iPhone

1. اذهب إلى الإعدادات.

اذهب إلى قائمة الإعدادات

2. انقر على وقت الشاشة.

Tap on Screen Time. Fix WhatsApp Video Call Not Working on iPhone and Android

3. انقر على حدود التطبيق.

Tap on App Limits

4. Tap On واتساب.

Tap On Whatsapp. Fix WhatsApp Video Call Not Working on iPhone and Android

5. Make sure there are no حدود التطبيق set for Whatsapp.

6. A best case situation is to switch off your screen completely till your call is finished.

Option II: On Android

1. انتقل إلى الإعدادات القائمة.

اذهب إلى قائمة الإعدادات

2. اذهب إلى الرفاهية الرقمية والرقابة الأبوية.

3. اختار تركز واسطة.

4. قم بإلغاء التحديد الواتساب since its permissions are being restricted.

Method 5: Allow WhatsApp to Use Mobile Data 

On iOS, you may limit the usage of mobile data for individual apps from the settings menu. It may be difficult to initiate or receive video calls if this option is enabled for the WhatsApp app. Switch to cellular or mobile data if you’re having trouble connecting to any of the accessible Wi-Fi networks.

Option I: On iPhone

1. حدد الإعدادات.

Go to the Settings menu. Fix WhatsApp Video Call Not Working on iPhone and Android

2. ثم حدد خلوي.

Then select Cellular

3. قم بالتبديل الواتساب by scrolling down and toggling it on.

Toggle on WhatsApp by scrolling down and toggling it on

This is so WhatsApp can make use of mobile data connections.

Option II: On WhatsApp

1. فتح الواتساب وتسجيل الدخول.

Open WhatsApp. Fix WhatsApp Video Call Not Working on iPhone and Android

2. انقر على النقاط 3 وحدد الإعدادات.

Tap on 3 dots and Select the Settings

3. اختر التخزين والبيانات.

choose Storage and Data. Fix WhatsApp Video Call Not Working on iPhone and Android

4. Toggle off the option to use less data for calls.

Toggle off the option to use less data for calls

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Method 6: Switch On Background Data Usage

When you enable this option, you will be able to accept WhatsApp video calls even if you are not currently using the app.

Option I: On iPhone

1. Go to your iPhone’s الإعدادات التطبيق.

Go to the Settings menu. Fix WhatsApp Video Call Not Working on iPhone and Android

2. حدد الواتساب من القائمة.

Select WhatsApp from the menu

3. Then, to allow الواتساب to utilise data in the background, enable تحديث التطبيقات في الخلفية.

enable Background App Refresh. Fix WhatsApp Video Call Not Working on iPhone and Android

Option II: On Android

1. الضغط لفترة طويلة على الواتساب app icon. It will bring up the App Info menu. Tap on I .

Tap on I button

2. تمكين بيانات الخلفية الخيار.

Enable the Background data option. Fix WhatsApp Video Call Not Working on iPhone and Android

Method 7: Disable Data Saver or Low Data Mode

WhatsApp’s ability to work regularly may be hampered by data saving mode on iPhone or Android. If your phone’s low data mode is activated, WhatsApp may be unable to get information such as incoming video calls or make a video call successfully.

Option I: On iPhone

1. To turn off the iPhone’s low data mode, go to الإعدادات.

اذهب إلى قائمة الإعدادات

2. انقر على خلوي.

Then select Cellular

3. اذهب إلى خيارات البيانات الخلوية.

Go to Cellular Data Options. Fix WhatsApp Video Call Not Working on iPhone and Android

4. turn off وضع البيانات المنخفضة.

turn off Low Data Mode

5. تنشيط بيانات التجوال from the same window if you want to use WhatsApp video calls over cellular data while travelling in another country.

Activate Data Roaming from the same window

Option II: On Android

1. to Turn off Data Saver, go to الإعدادات.

Go to the Settings menu. Fix WhatsApp Video Call Not Working on iPhone and Android

2. انقر على الشبكة والإنترنت.

واجهة مستخدم رسومية ، يتم إنشاء وصف التطبيق تلقائيًا

3. أطفأ تاريخ التوقف على هواتف Android.

Turn off Data Saver on Android phones. Fix WhatsApp Video Call Not Working on iPhone and Android

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Method 8: Disable Battery Saver

Battery saver mode prohibits programs from running in the background in order to save battery life. If you have that option enabled, go to the Settings menu and turn it off.

Option I: On iPhone

1. iPhone users may disable Low Power Mode by going to الإعدادات.

اذهب إلى قائمة الإعدادات

2. انقر على خصائص اخرى : محرر صور وفيديو وعارض مستندات and selecting it from the menu.

Tap on Battery and selecting it from the menu. Fix WhatsApp Video Call Not Working on iPhone and Android

3. أطفأ Low power Mode.

Turn off Low power Mode

Option II: On Android

1. Android users may disable the feature by going to الإعدادات.

Go to the Settings menu. Fix WhatsApp Video Call Not Working on iPhone and Android

2. اذهب إلى خصائص اخرى : محرر صور وفيديو وعارض مستندات.

واجهة مستخدم رسومية ، يتم إنشاء وصف التطبيق تلقائيًا

3. انقر على البطارية التوقف.

Tap on Battery Saver. Fix WhatsApp Video Call Not Working on iPhone and Android

Method 9: Turn Off WhatsApp Low Data Usage

From the app’s settings, WhatsApp also has a Low Data consumption mode. For a seamless WhatsApp video calling experience, turn off this option.

Option I: On iPhone

1. فتح الواتساب

افتح تطبيق WhatsApp

2. go to App الإعدادات.

go to App Settings. Fix WhatsApp Video Call Not Working on iPhone and Android

3. انقر على التخزين والبيانات.

يتم إنشاء وصف واجهة المستخدم الرسومية أو النص أو التطبيق أو الدردشة أو الرسائل النصية تلقائيًا

3. انقر على استخدم بيانات أقل للمكالمات لإيقاف تشغيله.

Tap on Use less data for calls to turn it off. Fix WhatsApp Video Call Not Working on iPhone and Android

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Option II: On Android

1. افتح تطبيق WhatsApp.

افتح تطبيق WhatsApp

2. انقر على النقاط 3 وحدد الإعدادات.

Tap on 3 dots and Select the Settings. Fix WhatsApp Video Call Not Working on iPhone and Android

3. اختر التخزين والبيانات.

choose Storage and Data

4. Toggle off the option to use less data for calls.

Toggle off the option to use less data for calls

الطريقة الخامسة: مسح ملفات ذاكرة التخزين المؤقت

Clearing WhatsApp’s cache will not affect any personal information; it will merely clear temporary files.

1. الضغط لفترة طويلة على الواتساب app icon. It will bring up the App Info menu. Tap on I .

Tap on I button. Fix WhatsApp Video Call Not Working on iPhone and Android

2. انقر على الخزائن .

اضغط على التخزين

3. انقر على مسح ذاكرة التخزين المؤقت.

Method 11: Restart Device and WhatsApp

Some difficulties can be resolved by restarting the Android phone or iPhone. You may verify if WhatsApp video calling is working by restarting your Android smartphone or iPhone. Make a backup of your existing WhatsApp data and reinstall the software if it doesn’t work.

11.1 Turn your gadget off and leave it alone for five minutes.

11.2 After that, switch it back on and relaunch Whatsapp.

If it doesn’t work, you may try reinstalling WhatsApp:

Option I: On iPhone

1. Long-press on الواتساب على شاشتك الرئيسية.

2. حدد إزالة التطبيق من قائمة البدائل.

Select Remove App from the list of alternative

3. You’ll get a confirmation message asking whether you want to delete the app; select حذف التطبيق.

select Delete App. Fix WhatsApp Video Call Not Working on iPhone and Android

4. After some time has passed, go to the Apple Store وابحث عن ال WhatsApp رسول. To reinstall it, click the تحميل .

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Option II: On Android

1. اضغط مع الاستمرار على الواتساب symbol for a long time.

2. After a popup message appears, tap on the I .

tap on the I button

3. انقر على إلغاء.

Tap on Uninstall. Fix WhatsApp Video Call Not Working on iPhone and Android

4. Wait a few moments after removing WhatsApp before going to the متجر Google Play.

Wait a few moments after removing WhatsApp before going to the Google Play Store

5. ابحث عن الواتساب in متجر Google Play.

search whatsapp in google play store android app

6. Then, tap on it and select the تثبيت الخيار.

تثبيت تطبيق الواتس اب على متجر جوجل بلاي للاندرويد

أوصى:

We hope you found this information useful and that you were able to fix WhatsApp video call not working. Please let us know which technique was the most beneficial for you. If you have any questions or comments, please use the form below.

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