Making phone calls and sending texts are the basic functions of a mobile phone. Anything that prevents you from doing so, like inaccessible Contacts, is a major inconvenience. All your important numbers belonging to friends, family, colleagues, business partners, etc. are saved in your contacts. If you are unable to open Contacts on your Android device, then it is a matter of major concern.
Our contacts are extremely valuable and important to us. Unlike olden times, there isn’t even a physical copy of the numbers in a phone book somewhere that you can fall back to. Therefore, you need to know how to solve this problem and we are going to help you. In this article, we will discuss the various steps that you can take to solve the problem of unable to open the contacts app on Android Phone.
Коригиране Невъзможност за отваряне на контакти на телефон с Android
1. Рестартирайте телефона си
Това е най-простото нещо, което можете да направите. Може да звучи доста общо и неясно, но всъщност работи. Точно като повечето електронни устройства, вашите мобилни телефони също решават много проблеми, когато бъдат изключени и включени отново. Рестартирането на телефона ви ще позволи на системата Android да коригира всяка грешка, която може да е отговорна за проблема. Просто задръжте бутона за захранване, докато се появи менюто за захранване и щракнете върху опцията Рестартиране/Рестартиране. След като телефонът се рестартира, проверете дали проблемът продължава.
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2. Clear Cache and Data for the Contacts App
Every app saves some data in the form of cache files. If you are unable to open your contacts, then it might be due to these residual cache files getting corrupted. In order to fix this problem, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for the Contacts app.
1. Отиди в Настройки на телефона си.
2. Докоснете бутона Приложения: опция.
3. Сега изберете Контакти ап от списъка с приложения.
4. Сега щракнете върху Съхранение опция.
5. Сега ще видите опциите за изчистване на данни и изчистване на кеша. Докоснете съответните бутони и споменатите файлове ще бъдат изтрити.
6. Now, exit settings and try opening Contacts again and see if the problem still persists.
3. Uninstall the Google+ App
A lot of Android users use Google+ app to manage their contacts and sync them with their Google account. However, some users have reported Google+ causing interference with the default contacts app. You can try to uninstall the Google+ app and see if it solves the problem. You can uninstall the app directly from the app drawer by long pressing on the icon and then clicking on the uninstall button. However, if you use the app too often and would not like to delete it, you can also force stop the app from the settings and clear cache and data. Make sure to reboot your phone after uninstalling Google+.
4. Clear All Voicemails
When you have a lot of stored voicemail on your device, it could cause your contacts app to malfunction. Even after you delete your voicemails, it is possible that some of them are left behind in the folder. Therefore, the best way to remove them is by clearing the folder. A lot of users have reported that the issue of contacts not opening was solved upon the removal of voicemails. It would not be a bad idea to delete your old voicemail messages if the above methods did not work.
5. Актуализирайте операционната система Android
Sometimes when an operating system update is pending, the previous version might get a little buggy. The pending update could be a reason behind your Contacts not opening. It is always a good practice to keep your software up to date. This is because with every new update the company releases various patches and bug fixes that exist to prevent problems like this from happening. Therefore, we would strongly recommend you to update your operating system to the latest version.
1. Отиди в Настройки на телефона си.
2. Докоснете бутона Система опция.
3. Сега щракнете върху Актуализация на софтуера.
4. Ще намерите опция за Проверете за актуализации на софтуера, Кликнете върху него.
5. Сега, ако установите, че е налична софтуерна актуализация, докоснете опцията за актуализация.
6. Wait for some time while the update gets downloaded and installed. You might have to restart your phone after this.
Once the phone restarts try opening Contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
6. Нулирайте предпочитанията на приложението
Based on reports and feedbacks from various Android users, resetting your app preferences might solve the problem. When you reset app preferences you revert back to the default settings for all your app. All the settings like permission for notification, media auto-download, background data consumption, deactivation, etc. gets reverted back to default. Since this method has already worked for some people, there isn’t any harm in trying it yourself.
1. Отвори Меню "Настройки" На телефона си.
2. Сега докоснете Приложения: опция.
3. Сега докоснете бутон за меню (три вертикални точки) в горната дясна част на екрана.
4. Изберете Нулирайте предпочитанията на приложението от падащото меню.
5. Now, a message will pop up on the screen to inform you about the changes that this action will lead to. Simply click on the Reset button and the app defaults will get cleared.
7. Checks the App’s Permission
It sounds a bit strange but it is possible that the Contacts app does not have the permission to access your contacts. Like all other apps, Contacts app needs permission for certain things, and accessing contacts is one of them. However, it is possible that due to some update or by mistake, this permission has been revoked. Follow the steps given below to check and restore the permission to the app.
1. Отворен Настройки На телефона си.
2. Изберете Приложения: опция.
3. Сега изберете Контакти ап от списъка с приложения.
4. Докоснете бутона Разрешения опция.
5. Make sure that the toggle is switched on for the Contact option.
8. Start Device in Safe Mode
If the problem still persists, then we need to try a bit more complicated approach to solve the problem. The problem could be due to a third-party app that you have recently installed on your phone. The only way to confirm this theory is by running the device in Безопасен режим. In safe mode, only the in-built default system apps are allowed to run. This means that your Contacts app will be functional in the Safe mode. If it works properly in the safe mode, then it would indicate that the problem lies with some third-party app. In order to restart the device in Safe mode, follow these simple steps.
1. Натиснете и задръжте бутона за захранване until you see the power menu on your screen.
2. Now, continue pressing the power button until you see a pop-up asking you to reboot in безопасен режим.
3. Click on okay and the device will reboot and restart in safe mode.
4. Now, try opening your contacts again. If it works properly now, it would indicate that the problem is caused by some third-party app.
9. Get rid of the Faulty App
If you find out that the reason behind contacts not opening on Android is a faulty third-party app, then you need to remove it. The easiest way to do this is by deleting the recently added apps, one by one. Every time you uninstall an app, restart your device and see if the problem still exists.
1. Отиди в Настройки на телефона си.
2. Сега кликнете върху Приложения: опция.
3. Потърсете recently installed apps and delete един от тях.
4. Now reboot the device and try opening your contacts. If the problem still exists repeat steps 1-3 and delete a different app this time.
5. Continue this process as long as the recently added apps are not removed and the issue isn’t resolved.
10. Alter the Date/Time Format
A lot of Android users have reported that changing the date and time format of your phone has fixed the problem of contacts not opening on Android. Follow the steps given below to learn how to change the date/time format.
1. Отидете Настройки на телефона си.
2. Кликнете върху Система раздела.
3. Сега изберете Дата и час опция.
4. Here, enable the 24-часов формат на времето.
5. After that, try using contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
11. Perform Factory Reset on your Phone
Това е последното средство, което можете да опитате, ако всички горепосочени методи се провалят. Ако нищо друго не работи, можете да опитате да нулирате телефона си до фабричните настройки и да видите дали това ще разреши проблема. Избирането на възстановяване на фабричните настройки ще изтрие всичките ви приложения, техните данни, както и други данни като снимки, видеоклипове и музика от телефона ви. Поради тази причина е препоръчително да създадете резервно копие, преди да отидете на фабрично нулиране. Повечето телефони ви подканват да архивирате данните си, когато се опитате да възстановите фабричните настройки на телефона си. Можете да използвате вградения инструмент за архивиране или да го направите ръчно, изборът е ваш.
1. Отиди в Настройки на телефона си.
2. Докоснете бутона Система раздела.
3. Now, if you haven’t already backed up your data, click on the Backup your data option to save your data on Google Drive.
4. След това щракнете върху Нулиране на раздела.
5. Сега щракнете върху Опция за нулиране на телефона.
6. This will take some time. Once the phone restarts again, try opening the Contacts app again. If the problem still persists then you need to seek professional help and take it to a service centre.
Препоръчва се:
Надявам се, че горният урок е бил полезен и сте успели Коригиране Невъзможност за отваряне на контакти на телефон с Android issue. But if you still have any questions then feel free to ask them in the comment section.