Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Забележка: Можете да опитате Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Не забравяйте да създадете точка за възстановяване, в случай че нещо се обърка.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: В: Windows система32

2.Find the mscms.dll in the above directory and right-click then select copy.

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ако не, продължете.

Method 2: Create A New Local Port

1. Натиснете клавиша Windows + X, след което изберете Control Panel.

2. Сега щракнете Хардуер и звук след това кликнете върху Устройства и принтери

3.Click Добавете принтер от горното меню.

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

5.From the next screen select “Добавете локален принтер или мрежов принтер с ръчни настройки”И щракнете върху Напред.

6.Select Създайте нов порт and then from type of port drop-down select Местно пристанище и след това щракнете върху Напред.

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Например 192.168.1.120HP LaserJet Pro M1136

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Натиснете клавиша Windows + R, след което въведете services.msc и натиснете Enter.

2. Намерете Услуга за печат на спулер in the list and double-click on it.

3. Уверете се, че типът стартиране е зададен на автоматичен and the service is running, then click on Stop and then again click on start in order to restart the service.

4. Щракнете върху Прилагане, последвано от OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1. Натиснете клавиша Windows + R, след което въведете Printmanagement.msc и натиснете Enter.

2.From the left pane, click All Drivers.

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, ако не, продължете със следващия метод.

Метод 5: Корекция на системния регистър

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Натиснете клавиша Windows + R, след което въведете регентство и натиснете Enter, за да отворите редактора на системния регистър.

3. Придвижете се до следния ключ на системния регистър:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Сега щракнете с десния бутон върху Client Side Rendering Print Provider и изберете Изтрий.

5.Now again start Printer Spooler service and reboot your PC to save changes.

Препоръчително за теб:

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