Why is Firefox Down? – TechCult
After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.
Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page
Below listed are the reasons which lead to the following issue:
- Cache pretraživača
- Povezivanje na mrežu
- Conflicting add-ons or extensions
We have listed all the possible troubleshooting methods to fix the issue below.
Metod 1: Ponovo pokrenite računar
This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.
Metoda 2: Ažurirajte Firefox
It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:
1. Open Firefox, then click on the Ikona hamburgera or tri linije u gornjem desnom uglu.
2. Zatim idite Postavke.
3. In the General tab, scroll down and go to the Firefox ažuriranja sekcija.
4. Zatim kliknite na Restart to Update Firefox i uključite Automatically install updates option by clicking on it.
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Metoda 3: Osvježite Firefox
Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.
Bilješka: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.
1. Open Firefox, then click on the Ikona hamburgera or tri linije u gornjem desnom uglu.
2. Kliknite na pomoći.
3. Zatim kliknite na Troubleshoot Mode.
4. Sada kliknite na Ponovo pokreni.
5. Zatim kliknite na Osveži Firefox kako je prikazano.
6. In the prompt that appears click on Osveži Firefox još jednom.
7. Na kraju, kliknite na završiti dugme na Uvoz je završen prozor za potpuno osvježavanje Firefoxa.
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Method 4: Restart Firefox in Troubleshoot Mode
The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:
1. Open Firefox and click on the Hamburger icon ili ikona tri linije u gornjem desnom uglu.
2. Kliknite na pomoći.
3. Zatim kliknite na Troubleshoot Mode.
4. Kliknite na Ponovo pokreni.
5. Zatim kliknite na otvoreno.
Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.
6. Close the browser normally and launch the browser again.
7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Teme odaberite Sistemska tema, i kliknite na omogućiti.
8. Prebacite se na Ekstenzije section on the same page and onemogući all the extensions by toggling off the highlighted switch.
9. Lastly, go to Postavke i uklonite oznaku Koristite preporučene postavke performansi, then also uncheck the Koristite hardversko ubrzanje kad je dostupno opcija.
Method 5: Remove Browser & Cache
Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:
1. Open Firefox and click on the Ikona hamburgera or tri linije u gornjem desnom uglu.
2. Zatim kliknite na Postavke.
3. Idi Privatnost i sigurnost tab.
4. Scroll down to Cookies and Site Data and click on Obriši podatke.
5. Click on the checkbox of both Kolačići i podaci o web lokacijama i Keširani web sadržaj i kliknite na jasno.
6. Konačno, kliknite na Jasno sada da potvrdi.
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Method 6: Set Insecure Fallback Host Substitute
Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.
Bilješka: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.
1. Open Firefox, type o: konfiguraciji in the address bar, and hit the ući ključ.
2. Kliknite na Prihvatite rizik i nastavite dugme.
3. Copy and paste the following tekst in the search box and click on the Pencil icon.
security.tls.insecure_fallback_host
4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed i kliknite na right-tick icon.
5. Konačno, restart your browser.
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Method 7: Change SSL3 Settings
Follow the given steps to change SSL3 settings.
1. Open Mozilla Firefox, type o: konfiguraciji u adresnu traku i pritisnite ući ključ.
2. Kliknite na Prihvatite rizik i nastavite dugme.
3. Copy and paste the following tekst in the search box and click on the Toggle icon to change the value from tačno za lažan.
security.ssl3.dhe_rsa_aes_128_sha
4. Then paste the following tekst into the search box and similarly change it to lažan if set to true by clicking on the Toggle icon.
security.ssl3.dhe_rsa_aes_256_sha
5. Konačno, ponovo pokrenite pretraživač.
Metod 8: Ponovo instalirajte Firefox
If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.
1. Pritisnite taster Windows ključ, tip kontrolna tabla i kliknite na otvoreno.
2. Set Prikaži po > kategoriji, then click on the Deinstalirajte program opcija u programi sekcija.
3. Izaberite Mozilla Firefox (x64 en-US) na listi kliknite na Deinstalirati dugme na vrhu trake i kliknite na Da dugme na prozoru UAC.
4. Zatim kliknite na sljedeći dugme u Deinstaliraj Mozilla Firefox čarobnjak.
5. Zatim kliknite na Deinstalirati dugme u sledećem prozoru.
6. Kliknite na završiti dugme na poslednjem prozoru da biste potpuno deinstalirali aplikaciju Firefox.
7. Pritisnite taster Windows+ E ključeve zajedno da otvorite File Explorer i idite na Ovaj računar > Lokalni disk (C:) > Programske datoteke > Mozilla Firefox folder.
8. Desnom tipkom miša kliknite Mozilla Firefox folder i kliknite na izbrisati opciju na listi za brisanje datoteka.
9. Sada, ponovo pokrenite računar.
10. Zatim pritisnite Windows ključ, tip google chrome i kliknite na otvoreno.
Bilješka: Možete koristiti bilo koji web pretraživač da preuzmete Firefox pretraživač na svoj PC.
11. Otvorite službenu web stranicu Mozilla Firefox preglednik na Google Chrome i kliknite na Preuzmite Firefox dugme na prozoru.
12. Dvaput kliknite na preuzetu izvršnu datoteku Firefox Installer.exe da pokrenete instalacioni fajl.
13. Pričekajte da se proces instalacije završi.
14. Pokrenite Firefox Aplikacija Web Browser na vašem računaru.
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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Javite nam koja vam je metoda najbolja. Ako imate bilo kakvih pitanja ili prijedloga, slobodno ih ostavite u odeljku za komentare ispod.