Avgust 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Cache pretraživača
  • Povezivanje na mrežu
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Metod 1: Ponovo pokrenite računar

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Metoda 2: Ažurirajte Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Ikona hamburgera or tri linije u gornjem desnom uglu.

2. Zatim idite Postavke.

kliknite opciju Postavke

3. In the General tab, scroll down and go to the Firefox ažuriranja sekcija.

4. Zatim kliknite na Restart to Update Firefox i uključite Automatically install updates option by clicking on it.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Takođe pročitajte: Popravite nedostatak zvuka u Firefoxu na Windows 10

Metoda 3: Osvježite Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Bilješka: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Ikona hamburgera or tri linije u gornjem desnom uglu.

2. Kliknite na pomoći.

Kliknite na dugme Otvori meni aplikacije i kliknite na opciju Pomoć na prikazanoj listi

3. Zatim kliknite na Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Sada kliknite na Ponovo pokreni.

kliknite na restart

5. Zatim kliknite na Osveži Firefox kako je prikazano.

Kliknite na dugme Osvježi Firefox na prozoru za potvrdu Otvori Firefox u načinu za rješavanje problema

6. In the prompt that appears click on Osveži Firefox još jednom.

click on refresh firefox again. Why is Firefox down

7. Na kraju, kliknite na završiti dugme na Uvoz je završen prozor za potpuno osvježavanje Firefoxa.

Click on the Finish button on the Import Complete window

Takođe pročitajte: Popravite da Firefox već radi

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon ili ikona tri linije u gornjem desnom uglu.

2. Kliknite na pomoći.

Kliknite na dugme Otvori meni aplikacije i kliknite na opciju Pomoć na prikazanoj listi

3. Zatim kliknite na Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Kliknite na Ponovo pokreni.

kliknite na restart

5. Zatim kliknite na otvoreno.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Teme odaberite Sistemska tema, i kliknite na omogućiti.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Prebacite se na Ekstenzije section on the same page and onemogući all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Postavke i uklonite oznaku Koristite preporučene postavke performansi, then also uncheck the Koristite hardversko ubrzanje kad je dostupno opcija.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Ikona hamburgera or tri linije u gornjem desnom uglu.

2. Zatim kliknite na Postavke.

kliknite opciju Postavke

3. Idi Privatnost i sigurnost tab.

4. Scroll down to Cookies and Site Data and click on Obriši podatke.

click on the Clear Data button in the Cookies and Site Data section

5. Click on the checkbox of both Kolačići i podaci o web lokacijama i Keširani web sadržaj i kliknite na jasno.

check the options of cookies and cached web content and click on clear

6. Konačno, kliknite na Jasno sada da potvrdi.

click on clear now to delete the cookies and cache

Takođe pročitajte: Ispravite grešku Server Not Found u Firefoxu

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Bilješka: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type o: konfiguraciji in the address bar, and hit the ući ključ.

type about config into the firefox address bar. Why is Firefox down

2. Kliknite na Prihvatite rizik i nastavite dugme.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following tekst in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed i kliknite na right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Konačno, restart your browser.

Takođe pročitajte: Ispravite grešku da vaša veza nije sigurna na Firefoxu

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type o: konfiguraciji u adresnu traku i pritisnite ući ključ.

type about config into the firefox address bar. Why is Firefox down

2. Kliknite na Prihvatite rizik i nastavite dugme.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following tekst in the search box and click on the Toggle icon to change the value from tačno za lažan.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following tekst into the search box and similarly change it to lažan if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Konačno, ponovo pokrenite pretraživač.

Metod 8: Ponovo instalirajte Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Pritisnite taster Windows ključ, tip kontrolna tabla i kliknite na otvoreno.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Set Prikaži po > kategoriji, then click on the Deinstalirajte program opcija u programi sekcija.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Izaberite Mozilla Firefox (x64 en-US) na listi kliknite na Deinstalirati dugme na vrhu trake i kliknite na Da dugme na prozoru UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Zatim kliknite na sljedeći dugme u Deinstaliraj Mozilla Firefox čarobnjak.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Zatim kliknite na Deinstalirati dugme u sledećem prozoru.

Click on the Uninstall button on the next window. Why is Firefox down

6. Kliknite na završiti dugme na poslednjem prozoru da biste potpuno deinstalirali aplikaciju Firefox.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Pritisnite taster Windows+ E ključeve zajedno da otvorite File Explorer i idite na Ovaj računar > Lokalni disk (C:) > Programske datoteke > Mozilla Firefox folder.

idite na put lokacije foldera mozilla firefox

8. Desnom tipkom miša kliknite Mozilla Firefox folder i kliknite na izbrisati opciju na listi za brisanje datoteka.

click on the Delete option. Why is Firefox down

9. Sada, ponovo pokrenite računar.

10. Zatim pritisnite Windows ključ, tip google chrome i kliknite na otvoreno.

Bilješka: Možete koristiti bilo koji web pretraživač da preuzmete Firefox pretraživač na svoj PC.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Otvorite službenu web stranicu Mozilla Firefox preglednik na Google Chrome i kliknite na Preuzmite Firefox dugme na prozoru.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Dvaput kliknite na preuzetu izvršnu datoteku Firefox Installer.exe da pokrenete instalacioni fajl.

run the installation file. Why is Firefox down

13. Pričekajte da se proces instalacije završi.

Sačekajte da se proces instalacije završi u prozoru Firefox Installer

14. Pokrenite Firefox Aplikacija Web Browser na vašem računaru.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Preporučena:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Javite nam koja vam je metoda najbolja. Ako imate bilo kakvih pitanja ili prijedloga, slobodno ih ostavite u odeljku za komentare ispod.