WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- La connexió de xarxa no és estable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Arregla l'última vegada que WhatsApp no es mostra a Android
Nota: Com que els telèfons intel·ligents no tenen les mateixes opcions de configuració i, per tant, varien d'un fabricant a un altre, assegureu-vos de la configuració correcta abans de canviar-ne cap. Els esmentats passos es van realitzar al Redmi telèfon.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Aleshores, aneu a Pantalla inicial and open the recently opened applications.
3. Ara, toqueu el botó icona X corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Mètode 2: reinicieu Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Premeu el botó Botó d'encendre al dispositiu.
2. Toca el Reiniciar opció o Apagar opció.
Nota: Si toqueu el botó Apagar option, you have to hold your poder button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Toca el Configuració icon on the Home Screen.
2. Ara, toqueu el botó Targetes SIM i xarxes mòbils opció tal com es mostra.
3. A continuació, activeu l'opció Dades mòbils opció.
4. If you want to use a roaming network when you are out of your geographic location, tap configuració avançada tal com es representa.
Nota: The international data roaming service may cost you extra.
5. Ara toqueu Itinerància internacional i seleccionar Sempre com es mostra.
6. Ara, toqueu Itinerància de dades.
7. A continuació, toqueu Encendre si se us demana.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Els informes dels usuaris indiquen que no hi ha problemes actuals a Whatsapp missatge
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Mètode 5: activa les dades de fons
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Aneu a la Configuració app.
2. A continuació, toqueu Apps.
3. A continuació, toqueu Gestiona les aplicacions seguit per WhatsApp com es mostra.
4. A continuació, toqueu Ús de dades restringit.
5. Now, Select both Wi-Fi i Dades mòbils (SIM 1) i Dades mòbils (SIM 2) si es aplicable.
6. Finalment, toqueu OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Llançament de la Configuració app.
2. Ara, toqueu Apps.
3. A continuació, toqueu Gestiona les aplicacions and next WhatsApp.
4. A continuació, toqueu Parada forçada.
5. Finally, if you are prompted, tap OK com es mostra.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Toca el botó Configuració app.
2. A continuació, toqueu Apps i després toqueu Gestiona les aplicacions.
3. Ara, toqueu WhatsApp com es mostra.
4. A continuació, toqueu Permisos d'aplicacions.
5. Then, check if you have granted permission for WhatsApp under the PERMET menú.
6. If you find some pending permissions under LLISTA NO PERMESA, then tap that option.
Nota: Aquí, el SMS permission es pren com a exemple.
7. A continuació, toqueu PERMETRE opció.
Check if you can fix WhatsApp crashing issue.
Mètode 8: activa la sincronització de WhatsApp
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Toca el Configuració icon to open the app.
2. Ara, toqueu Comptes i sincronització.
3. Now, toggle on the Sincronització automàtica de dades option and tap on the Sync opció al costat WhatsApp com es mostra.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Mètode 9: suprimiu la memòria cau de WhatsApp
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Aneu a la pantalla d'inici i toqueu el botó Configuració icona.
2. A continuació, toqueu Apps.
3. Ara, toqueu Gestiona les aplicacions > WhatsApp.
4. A continuació, toqueu Dipòsit.
5. A continuació, toqueu Esborrar les dades i llavors, esborrar memòria cau com es mostra.
6. Please tap Esborra totes les dades when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. obert Administrador De Arxius al teu dispositiu Android.
2. Ara, toqueu el botó icona de tres línies a la part superior esquerra de la pantalla.
3. Ara toqueu Neteja profunda com es mostra.
4. Ara toqueu Netegeu ara corresponent a la categoria a través de la qual es vol alliberar espai.
5. Ara, seleccioneu tots els fitxers innecessaris i toqueu Suprimeix els fitxers seleccionats tal com es representa.
6. Ara, confirmeu la sol·licitud tocant OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Mètode 11: esborra els mitjans de WhatsApp
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navegueu cap a WhatsApp.
2. Here, tap the icona de tres punts at the top corner. Next, choose Configuració.
3. A continuació, toqueu Emmagatzematge i dades.
4. Ara, toqueu Gestiona l’emmagatzematge.
5. Select any chat that has high data usage.
6. Aquí, comproveu el Selecciona-ho tot Caixa.
7. Once you have chosen the files to be deleted, tap the Icona de la paperera.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Mètode 12: executeu l'anàlisi de programari maliciós
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. obrir el Play Store on your Android mobile.
2. Ara, cerqueu-ne qualsevol programari antivirus tal com es representa.
3. A continuació, toqueu el botó install botó.
4. Espereu que s'acabi la instal·lació i toqueu obert per iniciar l'aplicació.
Nota: Els passos per escanejar el vostre dispositiu Android poden variar segons el programari que utilitzeu. Aquí, Avast Antivirus - Escaneja i elimina virus, netejador es pren com a exemple. Seguiu els passos segons el vostre programari.
5. Seguiu les instruccions que apareixen a la pantalla a l'aplicació i trieu qualsevol Protecció avançada (necessita subscripció) o Protecció bàsica (gratuït).
6. A continuació, toqueu COMENÇA A ESCANEAR.
7. A la següent sol·licitud, permeteu o no permeteu la sol·licitud de permís per escanejar els vostres fitxers dins del dispositiu.
Nota: En aquesta aplicació, si heu denegat aquest accés, només s'escanejaran les vostres aplicacions i la configuració i no els fitxers corruptes.
8. Espereu fins que l'aplicació escanegi completament el vostre dispositiu i, un cop fet, resol els riscos trobats seguint les instruccions que apareixen a la pantalla.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Mètode 13: actualitza WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navegueu fins al vostre Home Screen i toqueu Play Store.
2. Ara, cerca WhatsApp al camp de cerca.
3A. If you see an update available, tap the Actualitzar opció tal com es mostra.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Mètode 14: actualitzeu el sistema operatiu Android
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Mètode 15: Torneu a instal·lar WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Anar a Play Store com has fet abans i busca WhatsApp.
2. Ara toqueu Desinstal com es mostra.
3. Espereu fins que l'aplicació es desinstal·li completament del vostre Android. Aleshores, torna a buscar WhatsApp i toqueu install.
4. Un cop instal·lada l'aplicació al dispositiu, toqueu obert tal com es representa.
5. Finalment, restaura les teves dades if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Nota: Abans de restablir la configuració de fàbrica del vostre Android, heu de fer una còpia de seguretat de totes les vostres dades. Si no sabeu com fer una còpia de seguretat del vostre Android, seguiu la nostra guia per fer una còpia de seguretat de les dades del vostre telèfon Android.
Per restablir de fàbrica el vostre mòbil, llegiu i implementeu els passos de la nostra guia Com restablir qualsevol dispositiu Android.
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Mètode 17: contacteu amb l'assistència de WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Suport de WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Podeu deixar la vostra consulta donant alguns detalls obligatoris, com ara Número de telèfon, Correu electrònic, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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