Oktubre 23, 2021

in tamboanan by admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) uban sa usa ka dalag nga trianggulo nga adunay marka sa pagtuaw. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Pag-ayo sa Paghangyo sa Deskriptor sa Device Napakyas (Wala Kilala nga USB Device)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Pamaagi 1: Basic Troubleshooting

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & pantalan. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for husto nga bentilasyon of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Kung ang isyu tungod sa suplay sa kuryente, nan pagsulay isulod pag-usab ang USB device human ma-unplug ang laptop gikan sa suplay sa kuryente.

2. Ikonektar ang laing USB device with the same USB port and check if there is an issue with the port.

3. I-plug ang USB device ngadto sa a lahi nga pantalan aron malikayan ang mga isyu sa mga USB port.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Pagdili ang USB device.

2. Pag-restart imong Windows PC.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Pagdugang pag-usab the USB device and check if it worked or not.

Pamaagi 2: Pagdalagan ang Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Pagpadayon Windows + R mga yawe dungan sa paglusad sa run dialog box.

2. Matang msdt.exe -id DeviceDiagnostic ug i-klik sa OK, ingon gipakita.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the advanced opsyon, ingon sa gipasiugda sa ubos.

i-klik ang Advanced nga kapilian sa Hardware and Devices Troubleshooter

4. I-tsek ang kahon nga gimarkahan Awtomatiko nga pag-apply ug i-klik sa sunod.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, i-restart ang imong PC and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Gikan sa Taskbar, pag-right click sa USB Device icon.

2. Pilia ang Open Devices and Printers opsyon, ingon sa gipakita.

3. Pag-klik sa tuo USB nga lalang (pananglitan Cruzer Blade) ug pagpili troubleshoot, ingon sa gipasiugda sa ubos.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows Troubleshooter will automatically detect problems and fix these as well.

windows troubleshooter nakamatikod sa mga problema

Mubo nga sulat: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Basaha usab: Fix USB device not recognized by Windows 10

Pamaagi 3: Pag-update sa mga USB Driver

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Matang device manager sa Windows search bar ug naigo Pagsulod key sa paglunsad niini.

2. Lakaw ngadto sa Mga Controller sa Universal Serial Bus section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Karon, i-right-click sa USB drayber (pananglitan Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ug pilia Pag-update sa drayber.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Sunod, pag-klik sa Awtomatikong pangitaa ang mga drayber.

5A. Your driver will update itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. I-klik ang Close to exit the window and Restart ang kompyuter.

7. Usba the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Pagdala ngadto Device Manager > Universal Serial Bus controllers ingon sa gipasabut sa Pamaagi 3.

2. Pag-klik sa tuo USB drayber (pananglitan Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ug pagpili Properties, ingon sa gihulagway sa ubos.

right click on usb driver and select properties

3. Diha sa USB Device Properties bintana, molingi sa Driver tab ug pilia Roll Back Driver.

Mubo nga sulat: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Pagpili Why are you rolling back? from the given list and click on Oo aron pagkumpirma.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK aron magamit kini nga pagbag-o.

6. Finally, confirm the prompt and Pagsugod pag-usab imong sistema aron mahimong epektibo ang rollback.

Basaha usab: Fix Universal Serial Bus (USB) Controller Driver Issue

Pamaagi 5: I-install pag-usab ang mga USB Driver

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Adto sa Device Manager> Mga Controller sa Universal Serial Bus, using the steps mentioned in Pamaagi 3.

2. Pag-klik sa tuo Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) Ug pagpili Uninstall device, ingon gipakita.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Karon, pag-klik Pag-uninstall ug i-restart ang imong PC.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Pagdala ngadto sa Device Manager sama sa gipakita sa Pamaagi 3.

2. Dinhi, pag-double click sa Mga lalang sa interface sa Tawo aron mapalapad kini.

double click on the Human Interface Devices.

3. Pag-klik sa tuo sa USB Input Device Ug pagpili Mga Properties.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Pagdumala sa Gahum tab and uncheck the box titled Tugoti ang kompyuter sa pagpalong niini nga device aron makadaginot sa kuryente.

5. Sa katapusan, i-klik sa OK ug Pagsugod pag-usab imong sistema.

Basaha usab: Pag-ayo sa USB Nagpadayon sa Pagdiskonekta ug Pagkonekta

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Matang Control panel sa Windows search bar ug i-klik Open.

2. Pagpili Tan-awa pinaagi sa > Dagko nga mga icon, ug dayon i-klik Mga Kapilian sa Gahum, ingon gipakita.

go to the Power Options and click on it

3. Dinhi, i-klik sa Pag-usab sa mga setting sa plano in your currently selected plan section.

pilia ang Change plan settings.

4. Diha sa I-edit ang Mga Setting sa Plano bintana, pagpili Pag-usab sa mga advanced settings sa kuryente kapilian.

In the Edit Plan Settings window, click on Change advanced power settings

5. Karon, doble-klik Mga setting sa USB aron mapalapad kini.

doble nga pag-klik sa usb settings nga kapilian sa Change advanced power settings window

6. Sa makausa pa, pag-double click USB selective suspend setting aron mapalapad kini.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Dinhi, i-klik sa Sa baterya ug usba ang setting sa Baldado from the drop-down list, as illustrated.

pilia ang mga setting sa baterya aron ma-disable sa usb selective supend settings sa usb settings sa Change advanced power settings window

8. Karon, pag-klik Gipahimutang ug usba ang setting sa Baldado dinhi usab.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Sa katapusan, i-klik sa Ibutang ang > OK ra to save these changes. Restart your PC and check if the issue is solved now.

Pamaagi 8: I-off ang Fast Startup

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Lakaw ngadto sa Control Panel > Power Options ingon sa gihulagway sa Pamaagi 7.

2. Dinhi, i-klik sa Pilia kung unsa ang gibuhat sa mga button sa gahum option in the left bar.

3. Karon, pilia ang Bag-oa ang mga setting nga wala pa mahimo kapilian.

Pag-klik sa Usba ang mga setting nga dili magamit karon

4. Next, uncheck the box Pag-abli sa paspas nga pagsugod (girekomenda) ug dayon i-klik Tipigi ang mga kausaban ingon sa gipakita sa ubos.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Sa kataposan, Pagsugod pag-usab imong Windows PC.

Basaha usab: Pag-ayo sa USB Device nga Dili Naila nga Error Code 43

Pamaagi 9: Pag-update sa Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Matang Susiha ang mga update sa Windows search bar ug i-klik Open.

2. Karon, i-klik ang Susiha ang mga Update button.

select Check for Updates from the right panel.

3A. Follow the mga panudlo sa screen aron i-download ug i-install ang labing bag-ong update nga magamit.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Kung ang imong sistema bag-o na, nan kini magpakita Nagbag-o ka mensahe.

windows update ikaw hangtod karon nga mensahe

4. Pag-restart your system and check if the issue is resolved now.

Pamaagi 10: Pag-update sa BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Tabang sa Pagtudlo: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP laptop.

girekomendar:

We hope that you could learn sa unsa nga paagi aron sa fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.