WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Ang koneksyon sa network dili stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Mubo nga sulat: Tungod kay ang mga smartphone wala'y parehas nga mga kapilian sa Settings, ug kini nagkalainlain gikan sa tiggama ngadto sa tiggama busa, siguroha ang husto nga mga setting sa dili pa mag-ilis sa bisan unsa. Ang maong mga lakang gihimo sa Redmi telepono.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Unya, adto sa Home screen and open the recently opened applications.
3. Karon, i-tap ang X icon corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Pamaagi 2: I-reboot ang Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Ipadayon ang Butang sa gahum sa imong device.
2. I-tap ang rebot kapilian o Pag-undang kapilian.
Mubo nga sulat: Kung imong i-tap ang Pag-undang option, you have to hold your Gahum button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. I-tap ang setting icon on the Home Screen.
2. Karon, i-tap ang Mga SIM card ug mobile network opsyon sama sa gipakita.
3. Dayon, i-toggle ang Data sa mobile kapilian.
4. If you want to use a roaming network when you are out of your geographic location, tap Advanced settings ingon sa gihulagway.
Mubo nga sulat: The international data roaming service may cost you extra.
5. Karon, pag-tap Paglibotlibot sa internasyonal Ug pagpili Kanunay ingon gipakita.
6. Karon, tap sa Pagsuroy sa datos.
7. Sunod, i-tap Padayon kung giaghat ka.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp mensahe.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Pamaagi 5: I-enable ang Background Data
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Lakaw ngadto sa setting app.
2. Pagkahuman, tap sa apps.
3. Pagkahuman, tap sa Pagdumala sa mga app gisundan sa WhatsApp ingon gipakita.
4. Pagkahuman, tap sa Gipugngan ang paggamit sa datos.
5. Now, Select both Wi-Fi ug Mobile data (SIM 1) ug Mobile data (SIM 2) kung magamit.
6. Sa katapusan, i-tap OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Ilunsad ang setting app.
2. Karon, tap sa apps.
3. Pagkahuman, tap sa Pagdumala sa mga app and next WhatsApp.
4. Pagkahuman, tap sa Force stop.
5. Finally, if you are prompted, tap OK ingon gipakita.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. I-tap ang setting app.
2. Sunod, tap sa apps ug dayon tap Pagdumala sa mga app.
3. Karon, tap sa WhatsApp ingon gipakita.
4. Sunod, i-tap Pagtugot sa App.
5. Then, check if you have granted permission for WhatsApp under the GITUGTAN menu.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
Mubo nga sulat: Ania, ang SMS permission is taken as an example.
7. Dayon, i-tap TANAN kapilian.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. I-tap ang setting icon to open the app.
2. Karon, tap sa Mga account ug pag-sync.
3. Now, toggle on the Auto-sync data opsyon ug i-tap ang sync kapilian sa sunod WhatsApp ingon gipakita.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Pagdala ngadto sa Home Screen ug i-tap ang setting icon.
2. Pagkahuman, tap sa apps.
3. Karon, tap sa Pagdumala sa mga app > WhatsApp.
4. Sunod, tap sa Pagtipig.
5. Dayon, i-tap I-clear ang datos unya, Tin-aw ang cache ingon gipakita.
6. Palihug i-tap Hawani ang tanang datos when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Open File Manager sa ibabaw sa imong Android device.
2. Karon, i-tap ang tulo ka linya nga icon sa tuo nga wala sa screen.
3. Karon, pag-tap Labing kahinlo ingon gipakita.
4. Karon, pag-tap Limpyo karon katugbang sa kategorya diin gusto nimo nga buhian ang pipila nga wanang.
5. Karon, pilia ang tanan nga wala kinahanglana nga mga file ug i-tap Pagtangtang sa pinili nga mga file ingon sa gihulagway.
6. Karon, kumpirmahi ang prompt pinaagi sa pag-tap OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Pagdala ngadto WhatsApp.
2. Here, tap the tulo ka tuldok nga icon at the top corner. Next, choose setting.
3. Sunod, i-tap Pagtipig ug datos.
4. Karon, tap sa Pagdumala sa pagtipig.
5. Select any chat that has high data usage.
6. Dinhi, susiha ang Pagpili sa tanan kahon.
7. Once you have chosen the files to be deleted, tap the Icon sa basurahan.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Pamaagi 12: Pagdalagan ang Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Ablihi ang play Store on your Android mobile.
2. Karon, pangitaa ang bisan unsa antivirus software ingon sa gihulagway.
3. Dayon, i-tap ang Pag-instalar button.
4. Paghulat nga makompleto ang instalasyon ug i-tap Open aron sa paglunsad sa app.
Mubo nga sulat: Ang mga lakang sa pag-scan sa imong Android device mahimong magkalahi depende sa software nga imong gigamit. Dinhi, Avast Antivirus - Pag-scan ug Pagtangtang sa Virus, Limpyo gikuha isip pananglitan. Sunda ang mga lakang sumala sa imong software.
5. Sunda ang on-screen nga instruksyon sulod sa app ug pilia ang bisan hain Advanced nga proteksyon (nagkinahanglan og suskrisyon) o Panguna nga proteksyon (libre).
6. Dayon, i-tap SUGOD PAG-SCAN.
7. Sa sunod nga prompt, tugoti o dili tugotan ang pagtugot prompt sa pag-scan sa imong mga file sulod sa device.
Mubo nga sulat: Sa kini nga app, kung gibalibaran nimo kini nga pag-access, ang imong mga app ug setting ra ang ma-scan ug dili ang imong mga dunot nga file.
8. Paghulat hangtud nga ang app mo-scan sa imong device sa hingpit ug sa higayon nga mahuman, pagsulbad sa mga risgo nga makita pinaagi sa pagsunod sa mga instruksyon sa screen.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Method 13: Update WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Pag-navigate sa imong Home Screen ug i-tap play Store.
2. Now, search whatsapp diha sa search field.
3A. If you see an update available, tap the update opsyon sama sa gipakita.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Pamaagi 14: I-update ang Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Method 15: Reinstall WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Adto sa play Store as you did earlier and search WhatsApp.
2. Karon, pag-tap Pag-uninstall ingon gipakita.
3. Paghulat hangtud nga ang app hingpit nga ma-uninstall gikan sa imong Android. Unya, pangitaa pag-usab WhatsApp ug i-tap Pag-instalar.
4. Once, your app has been installed on your device, tap Open ingon sa gihulagway.
5. Sa kataposan, ibalik ang imong data if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Mubo nga sulat: Sa dili pa i-reset sa imong pabrika ang imong Android, kinahanglan nimo nga i-back up ang tanan nimong data. Kung wala ka mahibal-an kung giunsa ang pag-back up sa imong Android, sunda ang among giya sa Pag-backup sa Data sa Imong Android Phone.
Aron ma-factory reset ang imong mobile, basaha ug i-implementar ang mga lakang sa among giya How To Hard Reset Any Android Device.
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Pamaagi 17: Kontaka ang Suporta sa WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like Numero sa telepono, Email Address, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
girekomendar:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.