August 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • cache sa browser
  • Pagdugtong sa network
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Pamaagi 1: I-restart ang PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Pamaagi 2: I-update ang Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Icon sa Hamburger or tulo ka linya sa taas nga tuo nga kanto.

2. Sunod, adto sa setting.

pag-klik sa kapilian nga Mga setting

3. In the General tab, scroll down and go to the Mga Update sa Firefox seksyon.

4. Unya, i-klik sa Restart to Update Firefox ug pagpabalik sa Automatically install updates option by clicking on it.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Basaha usab: Pag-ayo sa Walay Tingog sa Firefox sa Windows 10

Pamaagi 3: I-refresh ang Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Mubo nga sulat: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Icon sa Hamburger or tulo ka linya sa taas nga tuo nga kanto.

2. I-klik ang Tabangi.

I-klik ang Open Application Menu button ug i-klik ang Help option sa listahan nga gipakita

3. Unya, i-klik sa Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Karon, pag-klik Pag-restart.

click on restart

5. Sunod, pag-klik sa Palihug sa Firefox ingon gipakita.

I-klik ang Refresh Firefox button sa Open Firefox sa Troubleshoot Mode confirmation window

6. In the prompt that appears click on Palihug sa Firefox usa pa nga oras.

click on refresh firefox again. Why is Firefox down

7. Sa katapusan, i-klik ang Humana button sa Kompleto ang Import bintana aron hingpit nga i-refresh ang Firefox.

Click on the Finish button on the Import Complete window

Basaha usab: Pag-ayo sa Firefox Nagdagan na

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon o tulo ka linya nga icon sa taas nga tuo nga kanto.

2. I-klik ang Tabangi.

I-klik ang Open Application Menu button ug i-klik ang Help option sa listahan nga gipakita

3. Unya, i-klik sa Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. I-klik ang Pag-restart.

click on restart

5. Unya pag-klik sa Open.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the tema seksyon, pilia Tema sa sistema, ug i-klik sa makapahimo.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Pagbalhin sa extensions section on the same page and disable all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to setting ug dili pagbantay Paggamit mga girekomenda nga setting sa paghimo, then also uncheck the Gamita ang hardware acceleration kon anaa kapilian.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Icon sa Hamburger or tulo ka linya sa taas nga tuo nga kanto.

2. Unya, i-klik sa setting.

pag-klik sa kapilian nga Mga setting

3. Adto sa Pagkapribado ug Security tab.

4. Scroll down to Cookies and Site Data and click on Tin-aw nga Data.

i-klik ang Clear Data button sa Cookies ug Site Data section

5. Click on the checkbox of both Mga Data sa Cookies ug Site ug Naka-cache nga Web Content ug i-klik sa Tin-aw.

check the options of cookies and cached web content and click on clear

6. Sa katapusan, i-klik sa Hayag Karon aron pagkumpirma.

click on clear now to delete the cookies and cache

Basaha usab: Pag-ayo sa Server Wala Makita nga Sayop sa Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Mubo nga sulat: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type mahitungod sa: config in the address bar, and hit the Pagsulod yawe.

type about config into the firefox address bar. Why is Firefox down

2. I-klik ang Dawata ang Peligro ug Pagpadayon button.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teksto in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed ug i-klik ang right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Sa kataposan, restart your browser.

Basaha usab: Ang Pag-ayo sa Imong Koneksyon dili Secure Error sa Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type mahitungod sa: config sa address bar, ug ipadayon ang Pagsulod yawe.

type about config into the firefox address bar. Why is Firefox down

2. I-klik ang Dawata ang Peligro ug Pagpadayon button.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teksto in the search box and click on the Toggle icon to change the value from tinuud sa bakak nga mga.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following teksto into the search box and similarly change it to bakak nga mga if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Sa kataposan, i-restart ang browser.

Pamaagi 8: I-install pag-usab ang Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Ipadayon ang Windows key, matang control panel ug i-klik sa Open.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Ibutang Tan-awa pinaagi sa > Kategorya, unya i-klik ang Pag-uninstall sa usa ka programa kapilian sa mga programa seksyon.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Pilia ang Mozilla Firefox (x64 en-US) sa lista, i-klik ang Pag-uninstall button sa ibabaw sa bar ug i-klik ang Oo buton sa bintana sa UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Unya, i-klik ang sunod button sa Pag-uninstall sa Mozilla Firefox wizard.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Sunod, i-klik ang Pag-uninstall buton sa sunod nga bintana.

Click on the Uninstall button on the next window. Why is Firefox down

6. I-klik ang Humana buton sa katapusan nga bintana aron hingpit nga ma-uninstall ang Firefox app.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Ipadayon ang Windows+ E mga yawe dungan sa pag-abli sa File Explorer ug pag-navigate sa Kini nga PC> Local Disk (C :)> Program Files> Mozilla Firefox folder.

adto sa mozilla firefox folder location path

8. Pag-klik sa tuo sa Mozilla License folder ug i-klik ang Tangtanga kapilian sa lista aron mapapas ang mga file.

click on the Delete option. Why is Firefox down

9. Karon, i-reboot ang PC.

10. Unya, i-igo ang Windows key, matang google chrome ug i-klik sa Open.

Mubo nga sulat: Mahimo nimong gamiton ang bisan unsang web browser aron ma-download ang Firefox browser sa imong PC.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Ablihi ang opisyal nga website sa Mozilla Firefox browser sa Google Chrome ug i-klik ang I-download ang Firefox buton sa bintana.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Dobleng pag-klik sa na-download nga executable file Ang Firefox Installer.exe sa pagdagan sa instalasyon file.

run the installation file. Why is Firefox down

13. Paghulat nga makompleto ang proseso sa pag-instalar.

Paghulat nga makompleto ang proseso sa pag-install sa bintana sa Firefox Installer

14. Ilunsad ang License Web Browser app sa imong PC.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

girekomendar:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Ipahibalo kanamo kung unsang paagiha ang labing maayo alang kanimo. Kung naa kay mga pangutana o sugyot, ayaw kabalaka nga ihulog kini sa seksyon sa mga komento sa ubos.