September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

nota: Pudete pruvà Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Assicuratevi di creà un puntu di restaurazione solu in casu chì qualcosa va male.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Sistema Windows 32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  se micca allora cuntinuà.

Method 2: Create A New Local Port

1.Press Windows Key + X poi selezziunà Pannello di control.

pannellu di cuntrollu

2.Ora cliccate Ferramenta è Sound poi cliccate nantu Dispositivi è Stampanti.

Cliccate Dispositivi è Printers sottu Hardware è Sound

3.Click Aghjunghje una stampetta da u menù di cima.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Aghjunghjite una impresora locale o l'impresora di rete cù l'aghjurnamenti manuale»È cliccate Seguente.

Check mark Add a local printer or network printer with manual settings and click Next

6. Selezziunate Crea un novu portu and then from type of port drop-down select Portu Locale è dopu cliccate Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Per esempiu 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Press Windows Key + R poi type services.msc e hit Enter.

servizii windows

2.Truvà Serviziu di Spooler di Stampa in the list and double-click on it.

3.Make chì u tipu Startup hè stallatu à Luca Dirisio and the service is running, then click on Stop and then again click on start in order to restart the service.

Assicuratevi chì u tipu di Startup hè impostatu à Automaticu per u spooler di stampa

4.Click Apply seguita da OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc e hit Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, se micca allora cuntinuà cù u prossimu metudu.

Metudu 5: Registry Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Press Windows Key + R poi type regedit è cliccate Enter per apre l'Editor di u Registru.

Eseguite u cumandamentu regedit

3.Navigate à a seguente chjave di registru:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Now right-click nant'à Client Side Rendering Print Provider è selezziunate Elimina.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Ricevole per voi:

Hè ciò chì avete successu Fix Windows Cannot Connect to the Printer issue ma s'è vo avete ancora ogni quistione riguardanti stu articulu, allora sentite liberu di dumandà li in a sezione di cumenti.