WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Síťové připojení není stabilní.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
Viz také:
Oprava chyby Netflix 5.7 na Androidu
Oprava nepřehrávání videí YouTube v systému Android
10 nejlepších řešení, jak opravit nefunkčnost WiFi volání na Androidu
Top 10 způsobů, jak opravit Google Chrome neustále padá na Androidu
Oprava aplikace WhatsApp, která se naposledy nezobrazuje na Androidu
Poznámka: Vzhledem k tomu, že smartphony nemají stejné možnosti nastavení a liší se od výrobce k výrobci, zajistěte správná nastavení, než je změníte. Uvedené kroky byly provedeny na Redmi telefon.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Poté přejděte na Úvodní obrazovka and open the recently opened applications.
3. Nyní klepněte na ikona X corresponding to WhatsApp.
4. Znovu otevřete WhatsApp and check if you face the issue again.
Method 2: Reboot Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. zmáčkni tlačítko napájení na vašem zařízení.
2. Klepněte na Restart Možnost nebo Vypínání volba.
Poznámka: Pokud klepnete na Vypínání option, you have to hold your Power button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
Také čtení: 3 Ways To Disable Whatsapp Calling
Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Klepněte na Nastavení ikonu na domovské obrazovce.
2. Nyní klepněte na SIM karty a mobilní sítě možnost, jak je znázorněno.
3. Poté přepněte na Mobilní data volba.
4. If you want to use a roaming network when you are out of your geographic location, tap Pokročilé nastavení jak je znázorněno.
Poznámka: The international data roaming service may cost you extra.
5. Nyní klepněte na Mezinárodní roaming a zvolte Navzájem si jak je znázorněno.
6. Nyní klepněte na Datový roaming.
7. Dále klepněte na Zapnout pokud budete vyzváni.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Zprávy uživatelů nenaznačují žádné aktuální problémy na Whatsapp zpráva.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
Také čtení: Jak zkontrolovat, zda je někdo online na Whatsapp, aniž by byl online
Metoda 5: Povolte data na pozadí
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Přejít na Nastavení app.
2. Poté klepněte na aplikace.
3. Poté klepněte na Spravujte aplikace následuje WhatsApp jak je znázorněno.
4. Poté klepněte na Omezené využití dat.
5. Now, Select both Wi-Fi a Mobilní data (SIM 1) a Mobilní data (SIM 2) pokud je to relevantní.
6. Nakonec klepněte na OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Spusťte Nastavení app.
2. Nyní klepněte na aplikace.
3. Poté klepněte na Spravujte aplikace a další WhatsApp.
4. Poté klepněte na vynucené zastavení.
5. Finally, if you are prompted, tap OK jak je znázorněno.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
Také čtení: Jak změnit styl písma v WhatsApp
Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Klepněte na Nastavení app.
2. Dále klepněte na aplikace a potom klepněte na tlačítko Spravujte aplikace.
3. Nyní klepněte na WhatsApp jak je znázorněno.
4. Dále klepněte na Povolení aplikaci.
5. Then, check if you have granted permission for WhatsApp under the POVOLENO menu.
6. If you find some pending permissions under NEPOVOLENÝ SEZNAM, then tap that option.
Poznámka: Zde, SMS permission is taken as an example.
7. Poté klepněte na DOVOLIT volba.
Check if you can fix WhatsApp crashing issue.
Metoda 8: Povolte synchronizaci WhatsApp
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Klepněte na Nastavení otevřete aplikaci.
2. Nyní klepněte na Účty a synchronizace.
3. Now, toggle on the Automatická synchronizace dat a klepněte na ikonu Sync možnost vedle WhatsApp jak je znázorněno.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
Také čtení: Jak používat WhatsApp bez telefonního čísla
Metoda 9: Vymažte mezipaměť WhatsApp
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Navigate to Home Screen and tap the Nastavení ikona.
2. Poté klepněte na aplikace.
3. Nyní klepněte na Spravujte aplikace > WhatsApp.
4. Dále klepněte na Skladování.
5. Poté klepněte na Jasné datum a pak, Vymazat mezipaměť jak je znázorněno.
6. Klepněte prosím Vymazat všechna data when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Otevřít Správce souborů na vašem zařízení se systémem Android.
2. Nyní klepněte na three-lined icon v levé horní části obrazovky.
3. Nyní klepněte na Hluboké čištění jak je znázorněno.
4. Nyní klepněte na Vyčistěte nyní corresponding to the category through which you want to free some space.
5. Now, select all the unnecessary files and tap Smazat vybrané soubory jak je znázorněno.
6. Now, confirm the prompt by tapping OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
Také čtení: Jak exportovat WhatsApp Chat jako PDF
Metoda 11: Vymažte WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navigovat do WhatsApp.
2. Here, tap the ikona se třemi tečkami at the top corner. Next, choose Nastavení.
3. Dále klepněte na Úložiště a data.
4. Nyní klepněte na Správa úložiště.
5. Select any chat that has high data usage.
6. Zde zkontrolujte Vybrat vše box.
7. Once you have chosen the files to be deleted, tap the Ikona koše.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Metoda 12: Spusťte kontrolu malwaru
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Otevři Play Store na vašem mobilu se systémem Android.
2. Now, search for any antivirový software jak je znázorněno.
3. Poté klepněte na instalovat .
4. Wait for the installation to be completed and tap Otevřená spustit aplikaci.
Poznámka: The steps to scan your Android device may vary depending upon the software you use. Here, Avast Antivirus – Scan & Remove Virus, Cleaner is taken as an example. Follow the steps according to your software.
5. Follow the on-screen instructions within the app and choose either Pokročilá ochrana (needs subscription) or Základní ochrana (volný, uvolnit).
6. Poté klepněte na ZAČNI SKENOVAT.
7. In the next prompt, allow or disallow the permission prompt to scan your files within the device.
Poznámka: In this app, if you have denied this access, only your apps and settings will be scanned and not your corrupt files.
8. Wait until the app scans your device completely and once done, resolve the risks found by following the on-screen instructions.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
Také čtení: Odstraňte viry Android bez obnovení továrního nastavení
Metoda 13: Aktualizujte WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Přejděte do svého Hlavní obrazovka a klepněte na tlačítko Play Store.
2. Now, search WhatsApp do vyhledávacího pole.
3A. If you see an update available, tap the Aktualizace možnost, jak je znázorněno.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Metoda 14: Aktualizujte operační systém Android
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
Také čtení: Jak používat dva WhatsApp v jednom telefonu Android
Metoda 15: Přeinstalujte WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Jít do Play Store jako jste to udělali dříve a hledejte WhatsApp.
2. Nyní klepněte na Odinstalovat jak je znázorněno.
3. Počkejte, dokud nebude aplikace zcela odinstalována z vašeho Androidu. Poté znovu vyhledejte WhatsApp a klepněte na tlačítko instalovat.
4. Po instalaci aplikace do zařízení klepněte na Otevřená jak je znázorněno.
5. Nakonec obnovit svá data if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Poznámka: Before your factory reset your Android, you have to back up all of your data. If you do not know how to back up your Android, follow our guide to Back Up Your Android Phone Data.
To factory reset your mobile, read and implement the steps in our guide How To Hard Reset Any Android Device.
Také čtení: 26 Nejlepší hromadný marketingový software WhatsApp
Metoda 17: Kontaktujte podporu WhatsApp
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official Podpora WhatsApp. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Svůj dotaz můžete zrušit zadáním některých povinných podrobností, např Telefonní číslo, Emailová adresa, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Doporučená:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.