Tachwedd 23

in ffenestri by admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) gyda triongl melyn gyda marc ebychnod. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Fix Device Descriptor Request Failed (Unkown USB Device)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Dull 1: Datrys Problemau Sylfaenol

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & Porthladdoedd. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for awyru iawn of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Os yw'r mater yn cael ei achosi gan y cyflenwad pŵer, yna ceisiwch ail-osod y ddyfais USB ar ôl dad-blygio'r gliniadur o'r cyflenwad pŵer.

2. Cysylltwch ddyfais USB arall with the same USB port and check if there is an issue with the port.

3. Plygiwch y ddyfais USB i mewn i a porthladd gwahanol i ddiystyru problemau gyda'r pyrth USB.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. datgysylltu y ddyfais USB.

2. Ail-ddechrau eich Windows PC.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Ailgysylltu the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Gwasgwch ffenestri + R allweddi ar yr un pryd i lansio'r Run blwch deialog.

2. Math msdt.exe -id DyfaisDiagnostig a chliciwch ar OK, fel y dangosir.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Uwch opsiwn, fel yr amlygir isod.

cliciwch ar opsiwn Uwch yn Datryswr Problemau Caledwedd a Dyfeisiau

4. Gwiriwch y blwch wedi'i farcio Gwneud cais atgyweiriadau yn awtomatig a chliciwch ar Digwyddiadau.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, ailgychwyn eich cyfrifiadur and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. O'r Bar Tasg, de-gliciwch ar y USB Device icon.

2. Dewiswch y Open Devices and Printers opsiwn, fel y dangosir.

3. De-gliciwch ar Dyfais USB (ee Blade Cruzer) a dewis Troubleshoot, fel yr amlygir isod.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Troubleshooter Windows will automatically detect problems and fix these as well.

datryswr problemau ffenestri canfod problemau

Nodyn: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Darllenwch hefyd: Trwsio dyfais USB nad yw'n cael ei chydnabod gan Windows 10

Dull 3: Diweddaru Gyrwyr USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Math rheolwr dyfais yn y Bar chwilio Windows a daro Rhowch allwedd i'w lansio.

2. Ewch i Rheolwyr Bws Serial Cyffredinol section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Nawr, de-gliciwch ar USB gyrrwr (ee Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Diweddaru gyrrwr.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Nesaf, cliciwch ar Chwiliwch yn awtomatig am yrwyr.

5A. Your driver will diweddariad itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Cliciwch ar Cau to exit the window and Rcychwyn y cyfrifiadur.

7. Ailadrodd the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Ewch i Device Manager > Universal Serial Bus controllers fel yr eglurir yn Dull 3.

2. De-gliciwch ar Gyrrwr USB (ee Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) a dewis Eiddo, fel y dangosir isod.

right click on usb driver and select properties

3. Yn y USB Device Properties ffenestr, newid i'r gyrrwr tab a dewiswch Rholio'n Ôl Gyrrwr.

Nodyn: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Dewiswch Pam ydych chi'n treiglo'n ôl? from the given list and click on Ydy i gadarnhau.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK i gymhwyso'r newid hwn.

6. Finally, confirm the prompt and ail-gychwyn your system to make the rollback effective.

Darllenwch hefyd: Fix Universal Serial Bus (USB) Controller Driver Issue

Dull 5: Ailosod Gyrwyr USB

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Ewch i Rheolwr Dyfais> Rheolwyr Bws Serial Cyffredinol, using the steps mentioned in Dull 3.

2. De-gliciwch ar Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) a dewis Dyfais dadstystio, fel y dangosir.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Nawr, cliciwch ar Uninstall ac ailgychwyn eich cyfrifiadur.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Ewch i'r wefan Rheolwr Dyfais fel y dangosir yn Dull 3.

2. Here, double-click on Dyfeisiau Rhyngwyneb Dynol i'w ehangu.

double click on the Human Interface Devices.

3. De-gliciwch ar y Dyfais Mewnbwn USB a dewis Properties.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Yma, newidiwch i'r Rheoli pŵer tab and uncheck the box titled Gadewch i'r cyfrifiadur ddiffodd y ddyfais hon i arbed pŵer.

5. Yn olaf, cliciwch ar OK ac ail-gychwyn eich system.

Darllenwch hefyd: Mae Trwsio USB yn Dal i Ddatgysylltu ac Ailgysylltu

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Math Rheoli Panel yn y Bar chwilio Windows a chliciwch agored.

2. Dewiswch Gweld gan > Eiconau mawr, ac yna cliciwch Opsiynau Power, fel y dangosir.

go to the Power Options and click on it

3. Yma, cliciwch ar Newid gosodiadau'r cynllun in your currently selected plan section.

dewiswch y Newid gosodiadau cynllun.

4. Yn y Golygu Gosodiadau Cynllun ffenestr, dewiswch Newid gosodiadau pŵer uwch opsiwn.

In the Edit Plan Settings window, click on Change advanced power settings

5. Nawr, cliciwch ddwywaith Lleoliadau USB i'w ehangu.

cliciwch ddwywaith ar opsiwn gosodiadau usb yn y ffenestr Newid gosodiadau pŵer uwch

6. Unwaith eto, cliciwch ddwywaith Gosodiad ataliad dewisol USB i'w ehangu.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Yma, cliciwch ar Ar batri a newid y gosodiad i Anabl from the drop-down list, as illustrated.

dewiswch ar osodiadau batri i anabl mewn gosodiadau ataliad dewisol usb mewn gosodiadau usb yn y ffenestr Newid gosodiadau pŵer uwch

8. Nawr, cliciwch ar Blygio i mewn a newid y gosodiad i Anabl yma hefyd.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Yn olaf, cliciwch ar Gwneud cais > Iawn to save these changes. Restart your PC and check if the issue is solved now.

Dull 8: Diffodd Cychwyn Cyflym

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Ewch i Panel Rheoli > Opsiynau Pŵer fel y dangosir yn Dull 7.

2. Yma, cliciwch ar Dewiswch beth mae'r botymau pŵer yn ei wneud option in the left bar.

3. Yn awr, dewiswch y Newid y lleoliadau nad ydynt ar gael ar hyn o bryd opsiwn.

Cliciwch ar Newid gosodiadau nad ydynt ar gael ar hyn o bryd

4. Next, uncheck the box Trowch ar y dechrau cyflym (argymhellir) ac yna cliciwch ar Cadw'r newidiadau fel y dangosir isod.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Yn olaf, ail-gychwyn eich Windows PC.

Darllenwch hefyd: Fix USB Device not Recognized Error Code 43

Dull 9: Diweddaru Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Math Gwiriwch am ddiweddariadau yn y Bar chwilio Windows a chliciwch agored.

2. Yn awr, cliciwch ar y Gwiriwch am y Diweddariadau botwm.

select Check for Updates from the right panel.

3A. Dilynwch y cyfarwyddiadau ar y sgrin i lawrlwytho a gosod y diweddariad diweddaraf sydd ar gael.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Os yw'ch system eisoes yn gyfredol, yna bydd yn dangos Rydych chi'n gyfoes neges.

windows diweddariad rydych chi'n neges gyfredol

4. Ail-ddechrau your system and check if the issue is resolved now.

Dull 10: Diweddaru BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Tip Pro: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP gliniaduron.

Argymhellir:

Gobeithiwn y gallech ddysgu sut i fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.