Awst 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • storfa porwr
  • Cysylltedd rhwydwaith
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Dull 1: Ailgychwyn PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Dull 2: Diweddaru Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Eicon hamburger or dair llinell ar y gornel dde uchaf.

2. Nesaf, ewch i Gosodiadau.

cliciwch ar yr opsiwn Gosodiadau

3. In the General tab, scroll down and go to the Diweddariadau Firefox adran hon.

4. Yna, cliciwch ar Restart to Update Firefox a throi ar y Automatically install updates option by clicking on it.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Darllenwch hefyd: Trwsiwch Dim Sain yn Firefox ar Windows 10

Dull 3: Adnewyddu Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Nodyn: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Eicon hamburger or dair llinell ar y gornel dde uchaf.

2. Cliciwch ar Help.

Cliciwch ar y botwm Open Application Menu a chliciwch ar yr opsiwn Help ar y rhestr a ddangosir

3. Yna, cliciwch ar Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Nawr, cliciwch ar Ail-ddechrau.

cliciwch ar ailgychwyn

5. Nesaf, cliciwch ar Adnewyddwch Firefox fel y dangosir.

Cliciwch ar y botwm Adnewyddu Firefox ar y ffenestr cadarnhau Open Firefox in Troubleshoot Mode

6. In the prompt that appears click on Adnewyddwch Firefox unwaith eto.

click on refresh firefox again. Why is Firefox down

7. Yn olaf, cliciwch ar y Gorffen botwm ar y Mewnforio Wedi'i Gyflawni ffenestr i Adnewyddu Firefox yn llwyr.

Click on the Finish button on the Import Complete window

Darllenwch hefyd: Mae Fix Firefox Eisoes yn Rhedeg

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon neu eicon tair llinell ar y gornel dde uchaf.

2. Cliciwch ar Help.

Cliciwch ar y botwm Open Application Menu a chliciwch ar yr opsiwn Help ar y rhestr a ddangosir

3. Yna, cliciwch ar Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Cliciwch ar Ail-ddechrau.

cliciwch ar ailgychwyn

5. Yna cliciwch ar agored.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Themâu adran, dewiswch Thema system, A chliciwch ar Galluogi.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Newid i'r Estyniadau section on the same page and analluogi all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Gosodiadau a dadgofnod Defnyddiwch y gosodiadau perfformiad a argymhellir, then also uncheck the Defnyddiwch gyflymiad caledwedd pan fydd ar gael opsiwn.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Eicon hamburger or dair llinell ar y gornel dde uchaf.

2. Yna, cliciwch ar Gosodiadau.

cliciwch ar yr opsiwn Gosodiadau

3. Ewch i Preifatrwydd a Diogelwch tab.

4. Scroll down to Cookies and Site Data and click on Data Clir.

click on the Clear Data button in the Cookies and Site Data section

5. Click on the checkbox of both Cwcis a Data Safle ac Cynnwys Gwe Cached a chliciwch ar Glir.

check the options of cookies and cached web content and click on clear

6. Yn olaf, cliciwch ar Clir Nawr i gadarnhau.

click on clear now to delete the cookies and cache

Darllenwch hefyd: Trwsio Gweinydd Heb ei Ddarganfod Gwall yn Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Nodyn: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type am: ffurfweddu in the address bar, and hit the Rhowch allweddol.

type about config into the firefox address bar. Why is Firefox down

2. Cliciwch ar y Derbyn y Risg a Parhau botwm.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following testun in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed a chliciwch ar y right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Yn olaf, restart your browser.

Darllenwch hefyd: Nid yw Trwsio Eich Cysylltiad yn Gwall Diogel ar Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type am: ffurfweddu yn y bar cyfeiriad, a gwasgwch y Rhowch allweddol.

type about config into the firefox address bar. Why is Firefox down

2. Cliciwch ar y Derbyn y Risg a Parhau botwm.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following testun in the search box and click on the Toggle icon to change the value from wir i ffug.

 diogelwch.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following testun into the search box and similarly change it to ffug if set to true by clicking on the Toggle icon.

diogelwch.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Yn olaf, ailgychwyn y porwr.

Dull 8: ailosod Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Gwasgwch y Allwedd Windows, math panel rheoli a chliciwch ar agored.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Gosod Gweld yn ôl > Categori, yna cliciwch ar y Dadosod rhaglen opsiwn yn y Rhaglenni adran hon.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Dewiswch y Mozilla Firefox (x64 en-US) yn y rhestr, cliciwch ar y Uninstall botwm ar frig y bar a chliciwch ar y Ydy botwm ar y ffenestr UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Yna, cliciwch ar y Digwyddiadau botwm yn y Dadosod Mozilla Firefox dewin.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Nesaf, cliciwch ar y Uninstall botwm yn y ffenestr nesaf.

Click on the Uninstall button on the next window. Why is Firefox down

6. Cliciwch ar y Gorffen botwm ar y ffenestr olaf i ddadosod yr app Firefox yn llwyr.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Gwasgwch y Windows + E allweddi gyda'i gilydd i agor y File Explorer a llywio i'r Y PC hwn > Disg Leol (C :) > Ffeiliau Rhaglen > Mozilla Firefox ffolder.

ewch i lwybr lleoliad ffolder mozilla firefox

8. De-gliciwch ar y Mozilla Firefox ffolder a chliciwch ar y Dileu opsiwn ar y rhestr i ddileu'r ffeiliau.

click on the Delete option. Why is Firefox down

9. Nawr, ailgychwyn y PC.

10. Yna, taro y Allwedd Windows, math google chrome a chliciwch ar agored.

Nodyn: Gallwch ddefnyddio unrhyw borwr gwe i lawrlwytho'r porwr Firefox ar eich cyfrifiadur.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. agor y wefan swyddogol y Porwr Mozilla Firefox ar Google Chrome a chliciwch ar y Download Firefox botwm ar y ffenestr.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. dwbl-gliciwch ar y ffeil gweithredadwy llwytho i lawr Gosodwr Firefox.exe i redeg y ffeil gosod.

run the installation file. Why is Firefox down

13. Arhoswch am y broses osod i'w chwblhau.

Arhoswch i'r broses osod gael ei chwblhau yn ffenestr Firefox Installer

14. Lansio'r Firefox Ap Porwr Gwe ar eich cyfrifiadur.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Argymhellir:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Rhowch wybod i ni pa ddull a weithiodd orau i chi. Os oes gennych unrhyw ymholiadau neu awgrymiadau, mae croeso i chi eu gollwng yn yr adran sylwadau isod.