Making phone calls and sending texts are the basic functions of a mobile phone. Anything that prevents you from doing so, like inaccessible Contacts, is a major inconvenience. All your important numbers belonging to friends, family, colleagues, business partners, etc. are saved in your contacts. If you are unable to open Contacts on your Android device, then it is a matter of major concern.
Our contacts are extremely valuable and important to us. Unlike olden times, there isn’t even a physical copy of the numbers in a phone book somewhere that you can fall back to. Therefore, you need to know how to solve this problem and we are going to help you. In this article, we will discuss the various steps that you can take to solve the problem of unable to open the contacts app on Android Phone.
Fix Unable to open Contacts on Android Phone
1. Genstart din telefon
Dette er den enkleste ting, du kan gøre. Det lyder måske ret generelt og vagt, men det virker faktisk. Ligesom de fleste elektroniske enheder løser dine mobiler også en masse problemer, når de slukkes og tændes igen. Genstart af din telefon vil give Android-systemet mulighed for at rette enhver fejl, der kan være ansvarlig for problemet. Hold blot din tænd/sluk-knap nede, indtil strømmenuen kommer op, og klik på genstart/genstart. Når telefonen genstarter, skal du kontrollere, om problemet stadig fortsætter.
Se også:
Top 10 måder at reparere Android-skærmen bliver sort under opkald
8 måder at rette Android-tekstbeskeder, der sidder fast ved download af fejl
Reparer Purple Screen of Death på Samsung-telefon
Fix Kan ikke tage skærmbillede på grund af sikkerhedspolitik
Hvad er Background App Refresh på Android?
2. Clear Cache and Data for the Contacts App
Every app saves some data in the form of cache files. If you are unable to open your contacts, then it might be due to these residual cache files getting corrupted. In order to fix this problem, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for the Contacts app.
1. Gå til Indstillinger af din telefon.
2. Tryk på knappen Apps valgmulighed.
3. Vælg nu Kontaktpersoner app fra listen over apps.
4. Klik nu på Opbevaring valgmulighed.
5. Du vil nu se mulighederne for at ryd data og ryd cache. Tryk på de respektive knapper, og de nævnte filer vil blive slettet.
6. Now, exit settings and try opening Contacts again and see if the problem still persists.
3. Uninstall the Google+ App
A lot of Android users use Google+ app to manage their contacts and sync them with their Google account. However, some users have reported Google+ causing interference with the default contacts app. You can try to uninstall the Google+ app and see if it solves the problem. You can uninstall the app directly from the app drawer by long pressing on the icon and then clicking on the uninstall button. However, if you use the app too often and would not like to delete it, you can also force stop the app from the settings and clear cache and data. Make sure to reboot your phone after uninstalling Google+.
4. Clear All Voicemails
When you have a lot of stored voicemail on your device, it could cause your contacts app to malfunction. Even after you delete your voicemails, it is possible that some of them are left behind in the folder. Therefore, the best way to remove them is by clearing the folder. A lot of users have reported that the issue of contacts not opening was solved upon the removal of voicemails. It would not be a bad idea to delete your old voicemail messages if the above methods did not work.
5. Opdater Android-operativsystemet
Sometimes when an operating system update is pending, the previous version might get a little buggy. The pending update could be a reason behind your Contacts not opening. It is always a good practice to keep your software up to date. This is because with every new update the company releases various patches and bug fixes that exist to prevent problems like this from happening. Therefore, we would strongly recommend you to update your operating system to the latest version.
1. Gå til Indstillinger af din telefon.
2. Tryk på knappen Systemkrav valgmulighed.
3. Klik nu på Softwareopdatering.
4. Du finder en mulighed for at Se efter softwareopdateringer. Klik på den.
5. Nu, hvis du opdager, at en softwareopdatering er tilgængelig, så tryk på opdateringsindstillingen.
6. Wait for some time while the update gets downloaded and installed. You might have to restart your phone after this.
Once the phone restarts try opening Contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
6. Nulstil appindstillinger
Based on reports and feedbacks from various Android users, resetting your app preferences might solve the problem. When you reset app preferences you revert back to the default settings for all your app. All the settings like permission for notification, media auto-download, background data consumption, deactivation, etc. gets reverted back to default. Since this method has already worked for some people, there isn’t any harm in trying it yourself.
1. Åbn Indstillinger menu På din telefon.
2. Tryk nu på Apps valgmulighed.
3. Tryk nu på menuknap (tre lodrette prikker) øverst til højre på skærmen.
4. Vælg Nulstil appindstillinger mulighed i rullemenuen.
5. Now, a message will pop up on the screen to inform you about the changes that this action will lead to. Simply click on the Reset button and the app defaults will get cleared.
7. Checks the App’s Permission
It sounds a bit strange but it is possible that the Contacts app does not have the permission to access your contacts. Like all other apps, Contacts app needs permission for certain things, and accessing contacts is one of them. However, it is possible that due to some update or by mistake, this permission has been revoked. Follow the steps given below to check and restore the permission to the app.
1. Åbent Indstillinger På din telefon.
2. Vælg Apps valgmulighed.
3. Vælg nu Kontaktpersoner app fra listen over apps.
4. Tryk på knappen Tilladelser valgmulighed.
5. Make sure that the toggle is switched on for the Contact option.
8. Start Device in Safe Mode
If the problem still persists, then we need to try a bit more complicated approach to solve the problem. The problem could be due to a third-party app that you have recently installed on your phone. The only way to confirm this theory is by running the device in Fejlsikret tilstand. In safe mode, only the in-built default system apps are allowed to run. This means that your Contacts app will be functional in the Safe mode. If it works properly in the safe mode, then it would indicate that the problem lies with some third-party app. In order to restart the device in Safe mode, follow these simple steps.
1. Tryk på tænd / sluk-knappen og hold den nede indtil du ser strømmenuen på din skærm.
2. Now, continue pressing the power button until you see a pop-up asking you to reboot in sikker tilstand.
3. Click on okay and the device will reboot and restart in safe mode.
4. Now, try opening your contacts again. If it works properly now, it would indicate that the problem is caused by some third-party app.
9. Get rid of the Faulty App
If you find out that the reason behind contacts not opening on Android is a faulty third-party app, then you need to remove it. The easiest way to do this is by deleting the recently added apps, one by one. Every time you uninstall an app, restart your device and see if the problem still exists.
1. Gå til Indstillinger af din telefon.
2. Klik nu på Apps valgmulighed.
3. Se efter recently installed apps and delete en af dem.
4. Now reboot the device and try opening your contacts. If the problem still exists repeat steps 1-3 and delete a different app this time.
5. Continue this process as long as the recently added apps are not removed and the issue isn’t resolved.
10. Alter the Date/Time Format
A lot of Android users have reported that changing the date and time format of your phone has fixed the problem of contacts not opening on Android. Follow the steps given below to learn how to change the date/time format.
1. Gå til Indstillinger af din telefon.
2. Klik på Systemkrav fane.
3. Vælg nu Dato og tid valgmulighed.
4. Here, enable the 24-timers tidsformat.
5. After that, try using contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
11. Perform Factory Reset on your Phone
Dette er den sidste udvej, du kan prøve, hvis alle ovenstående metoder mislykkes. Hvis intet andet virker, kan du prøve at nulstille din telefon til fabriksindstillingerne og se, om det løser problemet. Valg af en fabriksnulstilling ville slette alle dine apps, deres data og også andre data som fotos, videoer og musik fra din telefon. Af denne grund er det tilrådeligt, at du opretter en sikkerhedskopi, før du går til en fabriksnulstilling. De fleste telefoner beder dig om at sikkerhedskopiere dine data, når du forsøger at nulstille din telefon til fabriksindstillinger. Du kan bruge det indbyggede værktøj til at sikkerhedskopiere eller gøre det manuelt, valget er dit.
1. Gå til Indstillinger af din telefon.
2. Tryk på knappen Systemkrav fane.
3. Hvis du ikke allerede har sikkerhedskopieret dine data, skal du klikke på Sikkerhedskopier din dataindstilling for at gemme dine data på Google Drev.
4. Klik derefter på Fanen Nulstil.
5. Klik nu på Nulstil telefonindstilling.
6. This will take some time. Once the phone restarts again, try opening the Contacts app again. If the problem still persists then you need to seek professional help and take it to a service centre.
Anbefalet:
Jeg håber, at ovenstående vejledning var nyttig, og at du var i stand til det Fix Unable to open Contacts on Android Phone issue. But if you still have any questions then feel free to ask them in the comment section.