WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Forældet app og Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Bemærk: Da smartphones ikke har de samme indstillingsmuligheder, og de varierer fra producent til producent, skal du derfor sikre dig de korrekte indstillinger, før du ændrer nogen. De nævnte trin blev udført på redmi telefon.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp ca.
2. Gå derefter til Startskærmen and open the recently opened applications.
3. Tryk nu på X ikon corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Method 2: Reboot Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Tryk på afbryderknappen på din enhed.
2. Tryk på Genstart mulighed eller Sluk valgmulighed.
Bemærk: Hvis du trykker på Sluk option, you have to hold your Power button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
Læs også: 3 Ways To Disable Whatsapp Calling
Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tryk på Indstillinger icon on the Home Screen.
2. Tryk nu på SIM-kort og mobilnetværk mulighed som vist.
3. Slå derefter til Mobildata valgmulighed.
4. If you want to use a roaming network when you are out of your geographic location, tap Avancerede indstillinger som afbildet.
Bemærk: The international data roaming service may cost you extra.
5. Tryk nu på International roaming og vælg Altid som vist.
6. Tryk nu på Dataroaming.
7. Tryk derefter på Tænd if you are prompted.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Brugerrapporter indikerer ingen aktuelle problemer på Whatsapp besked.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
Læs også: Sådan tjekker du, om nogen er online på Whatsapp uden at gå online
Metode 5: Aktiver baggrundsdata
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Gå til Indstillinger ca.
2. Tryk derefter på Apps.
3. Tryk derefter på Administrer apps efterfulgt af WhatsApp som vist.
4. Tryk derefter på Begrænset dataforbrug.
5. Now, Select both Wi-Fi , Mobildata (SIM 1) , Mobildata (SIM 2) hvis relevant.
6. Tryk til sidst på OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Start Indstillinger ca.
2. Tryk nu på Apps.
3. Tryk derefter på Administrer apps og næste WhatsApp.
4. Tryk derefter på tvunget stop.
5. Finally, if you are prompted, tap OK som vist.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Tryk på knappen Indstillinger ca.
2. Tryk derefter på Apps og tryk så på Administrer apps.
3. Tryk nu på WhatsApp som vist.
4. Tryk derefter på App tilladelser.
5. Then, check if you have granted permission for WhatsApp under the TILLADT menu.
6. If you find some pending permissions under IKKE TILLADET LISTE, then tap that option.
Bemærk: Her, den SMS permission is taken as an example.
7. Tryk derefter på GIVE LOV TIL valgmulighed.
Check if you can fix WhatsApp crashing issue.
Metode 8: Aktiver WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tryk på Indstillinger ikon for at åbne appen.
2. Tryk nu på Konti og synkronisering.
3. Now, toggle on the Automatisk synkronisering af data og tryk på Synkroniser indstilling ved siden af WhatsApp som vist.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
Læs også: Sådan bruger du WhatsApp uden et telefonnummer
Metode 9: Slet WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Navigate to Home Screen and tap the Indstillinger .
2. Tryk derefter på Apps.
3. Tryk nu på Administrer apps > WhatsApp.
4. Tryk derefter på Opbevaring.
5. Tryk derefter på Klar dato og så, Ryd cache som vist.
6. Tryk på Ryd alle data when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Åbent File manager på din Android-enhed.
2. Tryk nu på ikon med tre linjer øverst til venstre på skærmen.
3. Tryk nu på Dyb ren som vist.
4. Tryk nu på Rens nu corresponding to the category through which you want to free some space.
5. Now, select all the unnecessary files and tap Slet valgte filer som afbildet.
6. Now, confirm the prompt by tapping OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
Læs også: Sådan eksporteres WhatsApp Chat som PDF
Metode 11: Ryd WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Naviger til WhatsApp.
2. Here, tap the ikon med tre prikker at the top corner. Next, choose Indstillinger.
3. Tryk derefter på Opbevaring og data.
4. Tryk nu på Administrer opbevaring.
5. Select any chat that has high data usage.
6. Tjek her Vælg alle boks.
7. Once you have chosen the files to be deleted, tap the Papirkurv ikon.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Metode 12: Kør Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Åbn Play butik på din Android-mobil.
2. Now, search for any antivirussoftware som afbildet.
3. Tryk derefter på Installer .
4. Wait for the installation to be completed and tap Åbne at starte appen.
Bemærk: The steps to scan your Android device may vary depending upon the software you use. Here, Avast Antivirus – Scan & Remove Virus, Cleaner is taken as an example. Follow the steps according to your software.
5. Follow the on-screen instructions within the app and choose either Avanceret beskyttelse (needs subscription) or Grundlæggende beskyttelse (ledig).
6. Tryk derefter på START SCANNING.
7. In the next prompt, allow or disallow the permission prompt to scan your files within the device.
Bemærk: In this app, if you have denied this access, only your apps and settings will be scanned and not your corrupt files.
8. Wait until the app scans your device completely and once done, resolve the risks found by following the on-screen instructions.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
Læs også: Fjern Android-virus uden en fabriksindstilling
Metode 13: Opdater WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Naviger til din Startskærm og tryk på Play butik.
2. Søg nu WhatsApp i søgefeltet.
3A. If you see an update available, tap the Opdatering mulighed som vist.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Metode 14: Opdater Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
Læs også: Sådan bruger du to WhatsApp i en Android-telefon
Metode 15: Geninstaller WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Gå til Play butik som du gjorde tidligere og søg WhatsApp.
2. Tryk nu på Afinstaller som vist.
3. Vent, indtil appen er fuldstændig afinstalleret fra din Android. Så søg igen efter WhatsApp og tryk på Installer.
4. Når din app er blevet installeret på din enhed, skal du trykke på Åbne som afbildet.
5. Endelig gendanne dine data if you want to do so and check if you can fix the WhatsApp crashing issue.
Metode 16: Fabriksindstil Android-enhed
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Bemærk: Før din fabriksnulstilling af din Android, skal du sikkerhedskopiere alle dine data. Hvis du ikke ved, hvordan du sikkerhedskopierer din Android, skal du følge vores guide til sikkerhedskopiering af dine Android-telefondata.
For at nulstille din mobil til fabriksindstillinger, skal du læse og implementere trinene i vores guide Sådan gendannes enhver Android-enhed.
Læs også: 26 Bedste Bulk WhatsApp Marketing Software
Metode 17: Kontakt WhatsApp Support
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Du kan droppe din forespørgsel ved at give nogle obligatoriske detaljer som f.eks Telefonnummer, Email adresse, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Anbefalet:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.