August 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Browser cache
  • Netværksforbindelse
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Metode 1: Genstart pc'en

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Metode 2: Opdater Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Hamburger ikon or tre linjer øverst til højre.

2. Gå derefter videre til Indstillinger.

klik på indstillingen Indstillinger

3. In the General tab, scroll down and go to the Firefox -opdateringer sektion.

4. Klik derefter på Genstart for at opdatere Firefox og tænd for Installer opdateringer automatisk mulighed ved at klikke på den.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Læs også: Ret ingen lyd i Firefox på Windows 10

Metode 3: Opdater Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Bemærk: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Hamburger ikon or tre linjer øverst til højre.

2. Klik på Hjælp.

Klik på knappen Åbn programmenu, og klik på indstillingen Hjælp på den viste liste

3. Klik derefter på Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Klik nu på Genstart.

click on restart

5. Klik derefter på Opdater Firefox som vist.

Klik på knappen Opdater Firefox i bekræftelsesvinduet Åbn Firefox i fejlfindingstilstand

6. In the prompt that appears click on Opdater Firefox en gang til.

click on refresh firefox again. Why is Firefox down

7. Til sidst skal du klikke på Finish knappen på Import fuldført vindue for at opdatere Firefox fuldstændigt.

Click on the Finish button on the Import Complete window

Læs også: Fix Firefox kører allerede

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icoheller ikke tre linjers ikon øverst til højre.

2. Klik på Hjælp.

Klik på knappen Åbn programmenu, og klik på indstillingen Hjælp på den viste liste

3. Klik derefter på Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Klik på Genstart.

click on restart

5. Klik derefter på Åbne.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Temaer sektion, vælg System tema, Og klik på Aktiver.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Skift til Udvidelser section on the same page and deaktivere all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Indstillinger og fjern markeringen Brug anbefalede præstationsindstillinger, then also uncheck the Brug hardware acceleration, når det er tilgængeligt valgmulighed.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Hamburger ikon or tre linjer øverst til højre.

2. Klik derefter på Indstillinger.

klik på indstillingen Indstillinger

3. Gå til Privatliv og sikkerhed fane.

4. Scroll down to Cookies and Site Data and click on Slet data.

klik på knappen Ryd data i afsnittet Cookies og webstedsdata

5. Click on the checkbox of both Cookies og webstedsdata , Bufret webindhold og klik på Klar.

check the options of cookies and cached web content and click on clear

6. Til sidst skal du klikke på Ryd nu at bekræfte.

click on clear now to delete the cookies and cache

Læs også: Ret server ikke fundet fejl i Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Bemærk: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the Indtast nøgle.

type about config into the firefox address bar. Why is Firefox down

2. Klik på Accepter risikoen og fortsæt .

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following tekst in the search box and click on the Blyant ikon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed og klik på right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Endelig genstart din browser.

Læs også: Ret din forbindelse er ikke sikker fejl på Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config i adresselinjen, og tryk på Indtast nøgle.

type about config into the firefox address bar. Why is Firefox down

2. Klik på Accepter risikoen og fortsæt .

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following tekst in the search box and click on the Toggle icon to change the value from tro mod falsk.

 sikkerhed.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following tekst into the search box and similarly change it to falsk if set to true by clicking on the Toggle icon.

sikkerhed.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Endelig genstart browseren.

Metode 8: Geninstaller Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Tryk på Windows-tastenSkriv kontrolpanel og klik på Åbne.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Sæt Vis efter > Kategori, og klik derefter på Afinstallere softwaren valgmulighed i Programmer sektion.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Vælg Mozilla Firefox (x64 en-US) i listen skal du klikke på Afinstaller knappen øverst på bjælken og klik på Ja knappen i UAC-vinduet.

Select the Mozilla Firefox and click on the Uninstall button

4. Klik derefter på Næste knappen i Afinstaller Mozilla Firefox guiden.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Klik derefter på Afinstaller knappen i det næste vindue.

Click on the Uninstall button on the next window. Why is Firefox down

6. Klik på Finish knappen i det sidste vindue for helt at afinstallere Firefox-appen.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Tryk på Windows+ E nøgler sammen for at åbne File Explorer og navigere til Denne pc > Lokal disk (C:) > Programfiler > Mozilla Firefox mappe.

gå til mozilla firefox-mappeplaceringsstien

8. Højreklik på Mozilla Firefox mappe og klik på Slette mulighed på listen for at slette filerne.

click on the Delete option. Why is Firefox down

9. Nu, genstart pc'en.

10. Tryk derefter på Windows-tastenSkriv Google Chrome og klik på Åbne.

Bemærk: Du kan bruge enhver webbrowser til at downloade Firefox-browseren på din pc.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Åbn den officielle hjemmeside for Mozilla Firefox browser på Google Chrome og klik på Download Firefox knappen på vinduet.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Dobbeltklik på den downloadede eksekverbare fil Firefox Installer.exe for at køre installationsfilen.

run the installation file. Why is Firefox down

13. Vent på, at installationsprocessen er fuldført.

Vent til installationsprocessen er fuldført i Firefox Installer-vinduet

14. Start Firefox Webbrowser-app på din pc.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

Anbefalet:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Fortæl os, hvilken metode der virkede bedst for dig. Hvis du har spørgsmål eller forslag, er du velkommen til at skrive dem i kommentarfeltet nedenfor.