Windows Cannot Connect to the Printer [SOLVED]
Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.
Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.
Bemærk: Du kunne prøve Microsoft hotfix first, just in case if this work for you then you will save a lot of time.
Windows Cannot Connect to the Printer [SOLVED]
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Method 1: Copy the mscms.dll
1. Naviger til følgende mappe: C: Windows system32
2.Find the mscms. dll in the above directory and right-click then select copy.
3.Now paste the above file in the following location according to your PC architecture:
C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)
4.Reboot your PC to save changes and again try to connect to the remote printer again.
This should help you Fix Windows Cannot Connect to the Printer issue, hvis ikke så fortsæt.
Method 2: Create A New Local Port
1. Tryk på Windows-tasten + X og vælg derefter Kontrolpanel.
2. Klik nu Hardware og lyd Klik derefter på Enheder og printere.
3.Click Tilføj en printer fra den øverste menu.
4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."
5.From the next screen select “Tilføj en lokal printer eller netværksprinter med manuelle indstillinger”Og klik på Næste.
6.Select Opret en ny port and then from type of port drop-down select Lokal havn og klik derefter på Næste.
7.Type the printer’s address in Printers port name field in the following format:
IP address or the Computer NamePrinters Name
For eksempel 192.168.1.120HP LaserJet Pro M1136
8.Now click OK and then click Next.
9.Follow on-screen instructions to finish the process.
Method 3: Restart Print Spooler Service
1. Tryk på Windows-tasten + R og skriv derefter services.msc og tryk på Enter.
2.Find Udskriv Spooler -service in the list and double-click on it.
3.Sørg for, at opstartstypen er indstillet til Automatisk Ur and the service is running, then click on Stop and then again click on start in order to restart the service.
4. Klik på Anvend efterfulgt af OK.
5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.
Method 4: Delete Incompatible Printer Drivers
1.Press Windows key + R then type Printmanagement.msc og tryk på Enter.
2.From the left pane, click All Drivers.
3.Now in the right window pane, right-click on the printer driver and klik på Slet.
4.If you see more than one printer driver names, repeat the above steps.
5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, hvis ikke, så fortsæt med den næste metode.
Metode 5: Registry Fix
1.First, you need to stop Printer Spooler service (Refer to method 3).
2. Tryk på Windows-tasten + R og skriv derefter regedit og tryk på Enter for at åbne Registreringseditor.
3. Naviger til følgende registreringsdatabasenøgle:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProviders Klientsidegengivelse Print Provider
4. Højreklik nu på Udbyder af print på klientsiden og vælg Slet.
5.Now again start Printer Spooler service and reboot your PC to save changes.
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