Making phone calls and sending texts are the basic functions of a mobile phone. Anything that prevents you from doing so, like inaccessible Contacts, is a major inconvenience. All your important numbers belonging to friends, family, colleagues, business partners, etc. are saved in your contacts. If you are unable to open Contacts on your Android device, then it is a matter of major concern.
Our contacts are extremely valuable and important to us. Unlike olden times, there isn’t even a physical copy of the numbers in a phone book somewhere that you can fall back to. Therefore, you need to know how to solve this problem and we are going to help you. In this article, we will discuss the various steps that you can take to solve the problem of unable to open the contacts app on Android Phone.
Fix Unable to open Contacts on Android Phone
1. Rekomencu vian Telefonon
Ĉi tio estas la plej simpla afero, kiun vi povas fari. Ĝi povus soni sufiĉe ĝenerala kaj malklara sed ĝi efektive funkcias. Same kiel plej multaj elektronikaj aparatoj, viaj poŝtelefonoj ankaŭ solvas multajn problemojn kiam malŝaltitaj kaj denove ŝaltitaj. Rekomenci vian telefonon permesos al la Android-sistemo ripari ajnan cimon, kiu povus kaŭzi la problemon. Simple tenu vian butonon de potenco ĝis la menuo de potenco aperas kaj alklaku la opcion Restart/Reboot. Post kiam la telefono rekomencas, kontrolu ĉu la problemo ankoraŭ daŭras.
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2. Clear Cache and Data for the Contacts App
Every app saves some data in the form of cache files. If you are unable to open your contacts, then it might be due to these residual cache files getting corrupted. In order to fix this problem, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for the Contacts app.
1. Iru al la Agordoj de via telefono.
2. Frapu la apps elekto.
3. Nun, elektu la Kontaktoj app el la listo de programoj.
4. Nun, alklaku la stokado elekto.
5. Vi nun vidos la eblojn al purigi datumojn kaj purigi kaŝmemoron. Frapu sur la respektivaj butonoj kaj la menciitaj dosieroj estos forigitaj.
6. Now, exit settings and try opening Contacts again and see if the problem still persists.
3. Uninstall the Google+ App
A lot of Android users use Google+ app to manage their contacts and sync them with their Google account. However, some users have reported Google+ causing interference with the default contacts app. You can try to uninstall the Google+ app and see if it solves the problem. You can uninstall the app directly from the app drawer by long pressing on the icon and then clicking on the uninstall button. However, if you use the app too often and would not like to delete it, you can also force stop the app from the settings and clear cache and data. Make sure to reboot your phone after uninstalling Google+.
4. Clear All Voicemails
When you have a lot of stored voicemail on your device, it could cause your contacts app to malfunction. Even after you delete your voicemails, it is possible that some of them are left behind in the folder. Therefore, the best way to remove them is by clearing the folder. A lot of users have reported that the issue of contacts not opening was solved upon the removal of voicemails. It would not be a bad idea to delete your old voicemail messages if the above methods did not work.
5. Ĝisdatigu Android-Operaciumon
Sometimes when an operating system update is pending, the previous version might get a little buggy. The pending update could be a reason behind your Contacts not opening. It is always a good practice to keep your software up to date. This is because with every new update the company releases various patches and bug fixes that exist to prevent problems like this from happening. Therefore, we would strongly recommend you to update your operating system to the latest version.
1. Iru al la Agordoj de via telefono.
2. Frapu la sistemo elekto.
3. Nun, alklaku la Programara ĝisdatigo.
4. Vi trovos eblon al Kontrolu Programajn Ĝisdatigojn. Alklaku ĝin.
5. Nun, se vi trovas ke programaro ĝisdatigo disponeblas tiam frapeti sur la ĝisdatigo opcion.
6. Wait for some time while the update gets downloaded and installed. You might have to restart your phone after this.
Once the phone restarts try opening Contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
6. Restarigi Preferojn de Programo
Based on reports and feedbacks from various Android users, resetting your app preferences might solve the problem. When you reset app preferences you revert back to the default settings for all your app. All the settings like permission for notification, media auto-download, background data consumption, deactivation, etc. gets reverted back to default. Since this method has already worked for some people, there isn’t any harm in trying it yourself.
1. malfermu Agorda menuo sur via telefono.
2. Nun, frapeti sur la apps elekto.
3. Nun, frapeti sur la menubutono (tri vertikalaj punktoj) sur la supra dekstra flanko de la ekrano.
4. Elektu la Restarigi programajn preferojn elekto el la falmenuo.
5. Now, a message will pop up on the screen to inform you about the changes that this action will lead to. Simply click on the Reset button and the app defaults will get cleared.
7. Checks the App’s Permission
It sounds a bit strange but it is possible that the Contacts app does not have the permission to access your contacts. Like all other apps, Contacts app needs permission for certain things, and accessing contacts is one of them. However, it is possible that due to some update or by mistake, this permission has been revoked. Follow the steps given below to check and restore the permission to the app.
1. malfermita Agordoj sur via telefono.
2. Elektu la apps elekto.
3. Nun, elektu la Kontaktoj app el la listo de programoj.
4. Frapu la permesojn elekto.
5. Make sure that the toggle is switched on for the Contact option.
8. Start Device in Safe Mode
If the problem still persists, then we need to try a bit more complicated approach to solve the problem. The problem could be due to a third-party app that you have recently installed on your phone. The only way to confirm this theory is by running the device in Sekuran modon. In safe mode, only the in-built default system apps are allowed to run. This means that your Contacts app will be functional in the Safe mode. If it works properly in the safe mode, then it would indicate that the problem lies with some third-party app. In order to restart the device in Safe mode, follow these simple steps.
1. Premu kaj tenu la butonon de ŝaltilo until you see the power menu on your screen.
2. Now, continue pressing the power button until you see a pop-up asking you to reboot in sekuran modon.
3. Click on okay and the device will reboot and restart in safe mode.
4. Now, try opening your contacts again. If it works properly now, it would indicate that the problem is caused by some third-party app.
9. Get rid of the Faulty App
If you find out that the reason behind contacts not opening on Android is a faulty third-party app, then you need to remove it. The easiest way to do this is by deleting the recently added apps, one by one. Every time you uninstall an app, restart your device and see if the problem still exists.
1. Iru al la Agordoj de via telefono.
2. Nun alklaku la apps elekto.
3. Serĉu la recently installed apps and delete unu el ili.
4. Now reboot the device and try opening your contacts. If the problem still exists repeat steps 1-3 and delete a different app this time.
5. Continue this process as long as the recently added apps are not removed and the issue isn’t resolved.
10. Alter the Date/Time Format
A lot of Android users have reported that changing the date and time format of your phone has fixed the problem of contacts not opening on Android. Follow the steps given below to learn how to change the date/time format.
1. Iru al Agordoj de via telefono.
2. Alklaku la sistemo langeton.
3. Nun, elektu la Dato kaj Tempo elekto.
4. Here, enable the 24-hora tempoformato.
5. After that, try using contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
11. Perform Factory Reset on your Phone
Ĉi tio estas la lasta rimedo, kiun vi povas provi, se ĉiuj ĉi-supraj metodoj malsukcesas. Se nenio alia funkcias, vi povas provi restarigi vian telefonon al la fabrikaj agordoj kaj vidi ĉu ĝi solvas la problemon. Elekti fabrikon rekomencigita forigus ĉiujn viajn programojn, iliajn datumojn, kaj ankaŭ aliajn datumojn kiel fotojn, filmetojn kaj muzikon de via telefono. Pro ĉi tiu kialo, estas konsilinde ke vi kreu sekurkopion antaŭ ol iri por fabriko rekomencigita. Plej multaj telefonoj petas vin sekurkopii viajn datumojn kiam vi provas fabrikon restarigi vian telefonon. Vi povas uzi la enkonstruitan ilon por sekurkopii aŭ fari ĝin permane, la elekto estas via.
1. Iru al la Agordoj de via telefono.
2. Frapu la sistemo langeton.
3. Now, if you haven’t already backed up your data, click on the Backup your data option to save your data on Google Drive.
4. Post tio, alklaku la Restarigi langeton.
5. Nun, alklaku la Restarigi Telefonan opcion.
6. This will take some time. Once the phone restarts again, try opening the Contacts app again. If the problem still persists then you need to seek professional help and take it to a service centre.
rekomendita:
Mi esperas, ke la ĉi-supra lernilo estis helpema kaj vi povis Fix Unable to open Contacts on Android Phone issue. But if you still have any questions then feel free to ask them in the comment section.