WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Reta konekto ne estas stabila.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Malmoderna aplikaĵo kaj Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Noto: Ĉar saĝtelefonoj ne havas la samajn opciojn de Agordoj, kaj ili varias de fabrikanto al fabrikanto, do certigu la ĝustajn agordojn antaŭ ol ŝanĝi iun ajn. La menciitaj paŝoj estis faritaj sur la Redmi telefono.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Tiam, iru al Hejma ekrano and open the recently opened applications.
3. Nun, frapeti la X ikono corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
Metodo 2: Rekomencu Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Premu la Potenca butono sur via aparato.
2. Tapu la Reinŝalti opcio aŭ Elŝalti elekto.
Noto: Se vi frapetas la Elŝalti option, you have to hold your potenco button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Tapu la Agordoj icon on the Home Screen.
2. Nun, frapeti la SIM-kartoj kaj moveblaj retoj opcio kiel montrite.
3. Tiam, ŝaltu la Poŝtelefonaj datumoj elekto.
4. If you want to use a roaming network when you are out of your geographic location, tap Altnivelaj agordoj kiel bildigite.
Noto: The international data roaming service may cost you extra.
5. Nun frapetu Internacia vagado kaj elektu ĉiam kiel montrite.
6. Nun frapu Datumvago.
7. Poste, frapeti Ŝalti se oni petas vin.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp mesaĝo.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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Metodo 5: Ebligu Fonajn Datumojn
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Iru al la Agordoj app.
2. Tiam frapu apps.
3. Tiam frapu Administri programojn sekvita de WhatsApp kiel montrite.
4. Tiam frapu Restriktita uzado de datumoj.
5. Now, Select both Wifi kaj Poŝtelefonaj datumoj (SIM 1) kaj Poŝtelefonaj datumoj (SIM 2) se aplikebla.
6. Fine, frapeti OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Lanĉu la Agordoj app.
2. Nun frapu apps.
3. Tiam frapu Administri programojn kaj poste WhatsApp.
4. Tiam frapu Force stop.
5. Finally, if you are prompted, tap OK kiel montrite.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Frapu la Agordoj app.
2. Poste, frapeti sur apps kaj tiam frapu Administri programojn.
3. Nun frapu WhatsApp kiel montrite.
4. Poste, frapeti Permesoj de programoj.
5. Then, check if you have granted permission for WhatsApp under the PERMESITA menuo.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
Noto: Ĉi tie, la SMS permission estas prenita kiel ekzemplo.
7. Tiam, frapeti ĈIU elekto.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Tapu la Agordoj icon to open the app.
2. Nun frapu Kontoj kaj sinkronigo.
3. Nun, ŝaltu la Auto-sync data opcion kaj frapeti sur la sync opcio apud WhatsApp kiel montrite.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Navigu al Hejma Ekrano kaj frapeti la Agordoj ikono.
2. Tiam frapu apps.
3. Nun frapu Administri programojn > WhatsApp.
4. Poste, frapeti sur stokado.
5. Tiam, frapeti Klaraj datumoj kaj tiam, klara kaŝmemoro kiel montrite.
6. Bonvolu frapeti Forigi ĉiujn datumojn when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. malfermita Dosiera Administranto sur via Android aparato.
2. Nun, frapeti la tri-linia ikono ĉe la supra maldekstro de la ekrano.
3. Nun frapetu Profunde pura kiel montrite.
4. Nun frapetu Purigu nun responda al la kategorio per kiu vi volas liberigi iom da spaco.
5. Nun, elektu ĉiujn nenecesajn dosierojn kaj frapeti Forigu elektitajn dosierojn kiel bildigite.
6. Nun, konfirmu la prompto frapetante OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navigi al WhatsApp.
2. Here, tap the tri-punkta ikono at the top corner. Next, choose Agordoj.
3. Poste, frapeti Stokado kaj datumoj.
4. Nun frapu Administri stokadon.
5. Select any chat that has high data usage.
6. Ĉi tie, kontrolu la Elekti ĉiujn skatolo.
7. Once you have chosen the files to be deleted, tap the Rubujo.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
Metodo 12: Rulu Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. malfermu Play Store on your Android mobile.
2. Nun serĉu iun ajn antivirus programaro kiel bildigite.
3. Tiam, frapeti la instali butonon.
4. Atendu ke la instalado finiĝos kaj frapeti malfermita lanĉi la programon.
Noto: La paŝoj por skani vian Android-aparaton povas varii depende de la programaro, kiun vi uzas. Jen, Avast Antivirus - Skanu & Forigi Virusojn, Purigilon estas prenita kiel ekzemplo. Sekvu la paŝojn laŭ via programaro.
5. Sekvu la surekranajn instrukciojn ene de la apo kaj elektu ĉu Altnivela protekto (bezonas abonon) aŭ Baza protekto (senpaga).
6. Tiam, frapeti KOMENCU SCANADO.
7. En la sekva prompto, permesu aŭ malpermesu la permeson skani viajn dosierojn en la aparato.
Noto: En ĉi tiu programo, se vi neis ĉi tiun aliron, nur viaj apoj kaj agordoj estos skanitaj kaj ne viaj koruptaj dosieroj.
8. Atendu ĝis la programo skanos vian aparaton tute kaj unufoje farita, solvu la riskojn trovitaj sekvante la surekranaj instrukcioj.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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Metodo 13: Ĝisdatigu WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navigu al via Hejma Ekrano kaj klaku Play Store.
2. Now, search whatsapp en la serĉkampo.
3A. If you see an update available, tap the Ĝisdatigu opcio kiel montrite.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
Metodo 14: Ĝisdatigu Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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Metodo 15: Reinstalu WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Iru al Play Store kiel vi faris pli frue kaj serĉu WhatsApp.
2. Nun frapetu Malinstali kiel montrite.
3. Atendu ĝis la programo estas tute malinstalita de via Android. Poste, denove serĉu WhatsApp kaj klaku instali.
4. Unufoje, via app estis instalita sur via aparato, frapeti malfermita kiel bildigite.
5. Fine, restarigi viajn datumojn if you want to do so and check if you can fix the WhatsApp crashing issue.
Metodo 16: Fabriko Restarigi Android-Aparaton
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Noto: Antaŭ ol via fabriko restarigi vian Androidon, vi devas konservi ĉiujn viajn datumojn. Se vi ne scias kiel sekurigi vian Androidon, sekvu nian gvidilon por Sekurigi Viajn Androidajn Telefonajn Datumojn.
Por restarigi fabrikon vian poŝtelefonon, legu kaj realigu la paŝojn en nia gvidilo Kiel Malmola Restarigi Ajna Android-Aparato.
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Method 17: Contact WhatsApp Support
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp support. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like Telefonnumero, Retpoŝta adreso, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
rekomendita:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.