Aŭgusto 15, 2022

Why is Firefox Down? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Retumila kaŝmemoro
  • Reto-konektebleco
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Metodo 1: Rekomencu komputilon

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Metodo 2: Ĝisdatigu Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the Hamburgera ikono or tri linioj ĉe la supra dekstra angulo.

2. Poste, iru al Agordoj.

alklaku la opcion Agordoj

3. In the General tab, scroll down and go to the Ĝisdatigoj de Fajrovulpo sekcio.

4. Tiam, alklaku Restart to Update Firefox kaj ŝaltu la Automatically install updates option by clicking on it.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Ankaŭ Legu: Ripari Neniun Sonon en Fajrovulpo ĉe Vindozo 10

Metodo 3: Refreŝigu Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

noto: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Old Firefox Data.

1. Open Firefox, then click on the Hamburgera ikono or tri linioj ĉe la supra dekstra angulo.

2. Alklaku helpi.

Alklaku la butonon Malfermu Aplikan Menuon kaj alklaku la opcion Helpo en la montrata listo

3. Tiam, alklaku Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Nun, alklaku Rekomenci.

click on restart

5. Poste alklaku Refreŝigi Firefox kiel montrite.

Alklaku la butonon Refreŝigi Firefox sur la konfirmfenestro Malfermu Firefox en Troubleshoot Mode

6. In the prompt that appears click on Refreŝigi Firefox ankoraŭ unu fojon

click on refresh firefox again. Why is Firefox down

7. Fine alklaku la finpoluro butonon sur la Importo Kompleta fenestro por tute Refreŝigi Firefox.

Click on the Finish button on the Import Complete window

Ankaŭ Legu: Ripari Firefox Jam Funkcias

Method 4: Restart Firefox in Troubleshoot Mode

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon aŭ ikono de tri linioj ĉe la supra dekstra angulo.

2. Alklaku helpi.

Alklaku la butonon Malfermu Aplikan Menuon kaj alklaku la opcion Helpo en la montrata listo

3. Tiam, alklaku Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Alklaku Rekomenci.

click on restart

5. Tiam alklaku malfermita.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Temoj sekcio, elektu Sistema temo, kaj alklaku ebligi.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Ŝanĝu al la Etendaĵoj section on the same page and malebligi all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Agordoj kaj malmarku Uzu rekomenditajn agordojn, then also uncheck the Uzu aparatan akceladon kiam disponebla elekto.

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the Hamburgera ikono or tri linioj ĉe la supra dekstra angulo.

2. Tiam, alklaku Agordoj.

alklaku la opcion Agordoj

3. Iru al Privateco & Sekureco langeton.

4. Scroll down to Cookies and Site Data and click on Klara Datumoj.

alklaku la butonon Purigi Datumojn en la sekcio Kuketoj kaj Retejaj Datumoj

5. Click on the checkbox of both Kuketoj kaj Datumaj Lokoj kaj Cached TTT-enhavo kaj alklaku klara.

check the options of cookies and cached web content and click on clear

6. Fine, alklaku Klara Nun konfirmi.

click on clear now to delete the cookies and cache

Ankaŭ Legu: Ripari Servilo Ne Trovita Eraro en Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

noto: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type pri: config in the address bar, and hit the Enigu ŝlosilo.

type about config into the firefox address bar. Why is Firefox down

2. Alklaku la Akceptu la Riskon kaj Daŭrigu butonon.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teksto in the search box and click on the Pencil icon.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, BuzzFeed kaj alklaku la right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Fine, restart your browser.

Ankaŭ Legu: Ripari Via Konekto ne estas Sekura Eraro ĉe Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type pri: config en la adresobreto, kaj premu la Enigu ŝlosilo.

type about config into the firefox address bar. Why is Firefox down

2. Alklaku la Akceptu la Riskon kaj Daŭrigu butonon.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following teksto in the search box and click on the Toggle icon to change the value from fidela al falsa.

 security.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following teksto into the search box and similarly change it to falsa if set to true by clicking on the Toggle icon.

security.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Fine, rekomencu la retumilon.

Metodo 8: Reinstalu Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. Premu la Vindozo-ŝlosilo, tipo kontrolo panelo kaj alklaku malfermita.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Agordu Vidu per > Kategorio, tiam alklaku la Malinstali programon opcio en la programoj sekcio.

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Elektu la Mozilla Firefox (x64 en-Usono) en la listo, alklaku la Malinstali butonon ĉe la supro de la stango kaj alklaku la Jes butono sur la fenestro de UAC.

Select the Mozilla Firefox and click on the Uninstall button

4. Tiam, alklaku la sekva butono en la Malinstali Mozilla Firefox sorĉisto

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. Poste, alklaku la Malinstali butonon en la sekva fenestro.

Click on the Uninstall button on the next window. Why is Firefox down

6. Alklaku la finpoluro butono sur la lasta fenestro por tute malinstali la Firefox-aplon.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. Premu la Vindozo+ E klavoj kune malfermi la Dosieran Esplorilon kaj navigi al la Ĉi tiu komputilo > Loka Disko (C:) > Programdosieroj > Mozilla Firefox dosierujo.

iru al mozilla firefox dosierujo loko vojo

8. Dekstre alklaku la Mozilla Firefox dosierujo kaj alklaku la forviŝi opcio en la listo por forigi la dosierojn.

click on the Delete option. Why is Firefox down

9. Nun, rekomencu la komputilon.

10. Tiam, frapu la Vindozo-ŝlosilo, tipo Google Chrome kaj alklaku malfermita.

Noto: Vi povas uzi ajnan retumilon por elŝuti la retumilon Firefox sur via komputilo.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Malfermu la oficialan retejon de la Retumilo Mozilla Firefox en Google Chrome kaj alklaku la Elŝutu Firefox butono sur la fenestro.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Duoble alklaku la elŝutitan ruleblan dosieron Firefox Installer.exe por ruli la instalan dosieron.

run the installation file. Why is Firefox down

13. Atendu ke la instalado procezo finiĝos.

Atendu, ke la instala procezo finiĝos en la fenestro de Firefox Installer

14. Lanĉu la firefox Retumila aplikaĵo en via komputilo.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

rekomendita:

We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Let us know which method worked for you the best. If you have any queries or suggestions, then feel free to drop them in the comments section below.