Septembro 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Noto: Vi povus provi la Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Nepre kreu restarigin punkton por se io misfunkcias.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Vindoza sistemo32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  se ne tiam daŭrigu.

Method 2: Create A New Local Port

1.Premu Vindozan Ŝlosilon + X kaj tiam elektu Kontrola Panelo.

kontrolo panelo

2.Nun klaku Aparataro kaj Sono tiam alklaku Aparatoj kaj Presiloj.

Klaku Aparatoj kaj Presiloj sub Aparataro kaj Sono

3.Click Aldonu presilon de la supra menuo.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Aldonu lokan printilon aŭ retan presilon per manaj agordoj”Kaj alklaku Sekva.

Check mark Add a local printer or network printer with manual settings and click Next

6. Elektu Kreu novan havenon and then from type of port drop-down select Loka Haveno kaj tiam alklaku Sekva.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Ekzemple 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Premu Vindozan Ŝlosilon + R kaj tiam tajpu servoj.msc kaj batis Enter.

servoj fenestroj

2.Trovu Servo Presi Spooler in the list and double-click on it.

3.Make certigu la Komenca tipo estas agordita al aŭtomata and the service is running, then click on Stop and then again click on start in order to restart the service.

Certiĝu, ke la Komenca tipo estas agordita al Aŭtomata por presa spooler

4.Alklaku Apliki sekvita de OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc kaj batis Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, se ne tiam daŭrigu kun la sekva metodo.

Metodo 5: Registra Riparo

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Premu Vindozan Ŝlosilon + R kaj tiam tajpu regado kaj alklaku Enter por malfermi Registroredaktilon.

Rulu komandon regedit

3.Navigu al la sekva registra ŝlosilo:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Nun dekstre alklaku Client Side Rendering Print Provider kaj elektu Forigi.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

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