Humans have always shown a keen interest in preserving their memories. Paintings, sculptures, monuments, epitaphs, etc. were some of the many historical means used by people to make sure that their stories aren’t forgotten and lost in oblivion. With the invention of the camera, pictures and videos became the most popular means to celebrate and commemorate the glory days. As technology became more and more advance and the world stepped into the digital age, the entire process of capturing memories in the form of photos and videos became extremely convenient.
In the present times, almost everyone owns a smartphone, and with that holds power to preserve their fond memories, capture moments of fun and frolic, and make a video of those once in a lifetime experiences. Although modern smartphones have significantly large memory storage, sometimes it just isn’t enough to store all the photos and videos that we would like to keep. This is where Google Photos comes in to play.
Cloud storage apps and services like Google Fotos, Google Drive, Dropbox, OneDrive, etc. have become an absolute necessity in the present times. One of the reasons behind this is the drastic improvement of the smartphone camera. The camera on your device is capable of capturing stunning, high-resolution images that could give DSLRs a run for their money. You can also record full HD videos at a significantly high FPS (frames per second). As a result, the final size of the photos and videos are quite large.
Without a decent cloud storage drive, our device’s local memory would soon be full, and the best part is that most of the cloud storage apps offer their services for free. Android users, for example, get unlimited free storage to back up their photos and videos on Google Photos for free. However, Google Photos isn’t just a cloud storage server, and, in this article, we are going to explore the various features that Google Photos is packing and also deal with the problem of Google Photos not backing up.
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What are the various services offered by Google Photos?
Google Photos was created by Android developers to solve the lack of storage issue in Android smartphones. It is a very useful app that allows users to back up their photos and videos on the cloud. All that you need to do is sign in with your Google account, and you will be allocated a designated space on the cloud server to store your media files.
The interface of Google Photos looks like some of the best gallery apps that you can find on Android. The photos and videos are automatically arranged and sorted according to their date and time of capture. This makes it easier to find the photo that you are looking for. You can also instantly share the photo with others, do some basic editing, and also download the image on your local storage whenever you want.
Como se mencionó anteriormente, Google Photos offers unlimited storage, given that you are willing to compromise a little with the quality. The app offers a choice between 15GB of free storage space for saving uncompressed original resolution photos, and videos or unlimited storage for saving photos and videos compressed to HD quality. The other salient features of the Google Photos incluir.
- It automatically syncs and backs up your photos and videos to the cloud.
- If the preferred upload quality is set to HD, then the app automatically compresses files to high quality and saves them on the cloud.
- You can create an album containing any number of pictures and generate a sharable link for the same. Any user with the link and access permission can view and download the images saved in the album. This is probably the best way to share a large number of photos and videos with multiple people.
- If you have a Google Pixel, then you wouldn’t even have to compromise with the upload quality; you can save an unlimited number of photos and videos in their original quality.
- Google Photos also helps you in making collages, short video presentations, and even animations.
- Apart from that, you can also create Motion photos, use the in-built editor, use the Free Up Space feature to eliminate duplicates, and conserve space.
- With the latest Google Lens integration, you can even perform a smart visual search on photos previously saved on the cloud.
Despite being such an advanced and efficient app, Google Photos isn’t perfect. However, just like every other app, Google Photos might act out at times. One of the most concerning problems is times when it stops uploading photos to the cloud. You wouldn’t even be aware that the automatic upload feature has stopped working, and your photos aren’t getting backed up. However, there is no reason to panic just yet as we are here to provide you with a number of solutions and fixes for this problem.
How to Fix the Problem of Google Photos Not Backing Up
As mentioned earlier, sometimes Google Photos stops backing up your photos and videos on the cloud. It either get stuck on “Waiting for sync” or “Backing up 1 of XYZ” and it takes forever to upload a single photo. The reason behind this could be an erroneous change of setting on your phone or a problem with Google servers itself. Whatever may be the reason, the problem must be fixed as soon as possible, because you wouldn’t want to risk losing your precious memories. Given below is a list of solutions that you can try to fix the problem of Google Photos not backing up.
Solución 1: Reinicie su dispositivo
If your Google photos app gets stuck while uploading a photo or video, it could be the result of a technical glitch. The easiest solution to this problem is to reboot/restart your device. The simple act of turning it off and on has the potential to fix any technical problem.
That is why it is usually the first item on the list of solutions for almost every problem that might occur on an electronic device. So, without thinking too much, press and hold your power button until the power menu pops up on the screen and tap on the Restart option. See if you’re able to fix Google Photos backup stuck issue. If that doesn’t work, proceed with the other solutions.
Solución 2: Check your Backup Status
In order to fix the problem, you need to figure out what is actually preventing your photos and videos from getting backed up. To get a clear idea of the exact nature of the problem, you need to check the status of your backup. Follow the steps given below to see how:
1. Primero, abre Google Fotos en su dispositivo.
2. Ahora toca tu profile picture on the top right-hand corner.
3. Here, you will find the Backup status just under the “Gestiona tu cuenta de Google” .
These are some of the messages that you can expect and the quick fix for them.
- “Waiting for connection” or “Waiting for Wi-Fi” – Try reconnecting to the Wi-Fi network or switching to your mobile data. In order to use your mobile data to upload photos and videos on the cloud, you need to enable it first. We will discuss this later in this article.
- “A photo or video was skipped” – There is an upper limit to the size of photos and videos that can be uploaded on Google Photos. Photos larger than 75 MB or 100 megapixels and videos larger than 10GB cannot be saved on the cloud. Make sure that the media files which you are trying to upload meet this requirement.
- “Back up and sync is off” – You must have accidentally disabled the auto-sync and back upsetting for Google Photos; all that you need to do is turn it back ON.
- “Backup up photos” or “Back up Complete” – Your photos are videos are getting uploaded at the moment or have already been uploaded.
Solución 3: Enable Auto-Sync Feature for Google Photos
Por defecto, el automatic sync setting for Google Photos is always enabled. However, it is possible that you might have accidentally turned it off. This will prevent Google Photos from uploading photos to the cloud. This setting needs to be enabled in order to upload and download photos from Google Photos. Follow the steps given below to see how:
1. Primero, abre Google Fotos en su dispositivo.
2. Ahora toca tu foto de perfil en la parte superior derecha esquina y haga clic en el Ajustes de Fotos .
3. Aquí, toque el Copia de seguridad y sincronización .
4. Ahora active el interruptor al lado de Copia de seguridad y sincronización configuración para habilitarlo.
5. If this solves your problem, then you are all set, otherwise, proceed to the next solution in the list.
Solución 4: Make sure the Internet is working properly
La función de Google Photos es escanear automáticamente el dispositivo en busca de fotos y cargarlas en el almacenamiento en la nube, y necesita una conexión a Internet estable para hacerlo. Asegúrese de que la red Wi-Fi a la que está conectado esté funcionando correctamente. La forma más sencilla de comprobar la conectividad a Internet es abrir YouTube y ver si se reproduce un vídeo sin almacenamiento en búfer.
Aparte de eso, Google Photos tiene un límite de datos diario establecido para cargar fotos si estás utilizando tus datos móviles. Este límite de datos existe para garantizar que los datos móviles no se consuman excesivamente. Sin embargo, si Google Photos no carga sus fotos, le sugerimos que desactive las restricciones de datos de cualquier tipo. Siga los pasos que se indican a continuación para ver cómo:
1. Abierto Google Fotos en su dispositivo.
2. Ahora toca tu foto de perfil en la esquina superior derecha.
3. Después de eso, haga clic en el Ajustes de Fotos opción y luego toque el Back up & sync .
4. Ahora seleccione el Uso de datos móviles .
5. Aquí, seleccione el Ilimitada Bajo el Límite diario para la pestaña Copia de seguridad.
Solución 5: actualice la aplicación
Cada vez que una aplicación comienza a funcionar mal, la regla de oro dice que se debe actualizar. Esto se debe a que cuando se informa un error, los desarrolladores de la aplicación lanzan una nueva actualización con correcciones de errores para resolver los diferentes tipos de problemas. Es posible que actualizar Google Photos te ayude a solucionar el problema de que las fotos no se cargan. Siga los pasos que se indican a continuación para actualizar la aplicación Google Photos.
1. Vaya a la Play Store.
2. En la parte superior izquierda, encontrarás tres líneas horizontales. Haga clic en ellos.
3. Ahora, haga clic en el “Mis aplicaciones y juegos” .
4. Buscar Google Fotos y verifique si hay actualizaciones pendientes.
5. En caso afirmativo, haga clic en el actualización del botón.
6. Una vez que la aplicación se actualice, verifique si las fotos se cargan normalmente o no.
Solución 6: Clear Cache and Data for Google Photos
Otra solución clásica para todos los problemas relacionados con las aplicaciones de Android es borrar el caché y los datos de la aplicación que no funciona correctamente. Cada aplicación genera archivos de caché para reducir el tiempo de carga de la pantalla y hacer que la aplicación se abra más rápido. Con el tiempo, el volumen de archivos de caché sigue aumentando. Estos archivos de caché a menudo se corrompen y provocan un mal funcionamiento de la aplicación. Es una buena práctica eliminar archivos de datos y caché antiguos de vez en cuando.
Hacerlo no afectará sus fotos o videos guardados en la nube. Simplemente dará paso a nuevos archivos de caché, que se generarán una vez que se eliminen los antiguos. Siga los pasos que se indican a continuación para borrar el caché y los datos de la aplicación Google Photos.
1. Vaya a la Ajustes en tu teléfono.
2. Haga clic en el Apps opción para ver la lista de aplicaciones instaladas en su dispositivo.
3. Ahora busca Google Fotos and tap on it to open the app settings. Then, click on the Almacenamiento .
4. Aquí encontrarás la opción de Borrar caché y borrar datos. Haga clic en los botones respectivos y se eliminarán los archivos de caché de Google Photos.
Now again try to sync Photos to Google Photos and see if you’re able to fix Google Photos backup stuck issue.
Lea también Restaurar aplicaciones y configuraciones en un nuevo teléfono Android desde Google Backup
Solución 7: Change the Upload Quality of Photos
Just like every other cloud storage drive, Google Photos has certain storage restrictions. You are entitled to free 15 GB of storage space en la nube para subir tus fotos. Más allá de eso, deberá pagar por cualquier espacio adicional que desee utilizar.
Estos, sin embargo, son los términos y condiciones para cargar sus fotos y vídeos en su calidad original, es decir, el tamaño del archivo permanece inalterado. El beneficio de elegir esta opción es que no hay pérdida de calidad debido a la compresión y obtienes exactamente la misma foto en su resolución original cuando la descargas de la nube. Es posible que este espacio libre que se te asignó se haya agotado por completo y, por lo tanto, ya no se carguen fotos.
Ahora, puedes pagar por espacio adicional o comprometer la calidad de las cargas para continuar haciendo copias de seguridad de tus fotos en la nube. Google Photos tiene dos opciones alternativas para el tamaño de carga, y estas son "espuma viscoelástica y Express.
The most interesting point about these options is that they offer unlimited storage space. If you are willing to compromise a little with the quality of the image, Google Photos will allow you to store as many photos or videos as you want. We would suggest you select a High-Quality option for future uploads. It compresses the image to a resolution of 16 MP, and videos are compressed to high definition.
In case you are planning to print these images, then the quality of the print would be good up to 24 x 16 in. This is quite good a deal in exchange for unlimited storage space. Follow the steps given below to alter your preference for the upload quality on Google Photos.
1. Abierto Google Fotos on your device then tap on your foto de perfil en la esquina superior derecha.
2. Después de eso, haga clic en el Ajustes de Fotos .
3. Aquí, toque el Copia de seguridad y sincronización .
4. En Configuración, encontrará la opción llamada “Tamaño de carga”. Haz click en eso.
5. Ahora, de las opciones dadas, seleccione espuma viscoelástica como su opción preferida para futuras actualizaciones.
6. Esto le otorgará espacio de almacenamiento ilimitado y resolverá el problema de que las fotos no se carguen en Google Photos.
Solución 8: Force Stop the App
Even when you exit from some app, it keeps running in the background. Especially apps like Google Photos that have auto-sync feature are constantly running in the background, searching for any new photos and videos that need to be uploaded on the cloud. Sometimes, when an app is not working properly, the best way to fix it is by completely stopping the app and then starting again. The only way to make sure that an app has been completed closed is by force stopping it. Follow the steps given below to force stop Google Photos:
1. Primero, abre Ajustes on your phone then toque en el Apps .
2. From the list of apps look for Google Fotos y tocarlo.
3. Esto abrirá la app settings for Google Photos. Después de eso, toca el Forzar la detención de del botón.
4. Now open the app again and see if you’re able to fix Google Photos not backing up issue.
Solución 9: Sign Out and then Sign In to your Google Account
If none of the above methods, try removing your Google account that is linked to Google Photos and then sign-in again after rebooting your phone. Doing so might set things straight, and Google Photos might begin backing up your photos like it used to earlier. Follow the steps given below to remove your Google Account.
1. Abre el Ajustes en tu teléfono.
2. Ahora haga clic en el Usuarios y cuentas.
3. Ahora seleccione el Google .
4. At the bottom of the screen, you will find the option to Eliminar cuenta, Haz click en eso.
5. This will sign you out of your Cuenta de Gmail.
6. Reiniciar el dispositivo.
7. When your device starts again, head back to the Users and Settings section and tap on the add account option.
8. De la lista de opciones, seleccione Google and sign in with your username and password.
9. Once everything has been set up again, check the backup status in Google Photos, and see if you’re able to fix the Google Photos backup stuck issue.
Solución 10: Manually Upload Photos and Videos
Although Google Photos is meant to upload your media files on the cloud automatically, there is an option to do so manually as well. If none of the above methods work and Google Photos still refuses to back up your photos and videos, this is the last resort. Manually backing up your files is at least better than losing them. Follow the steps given below to upload your photos and videos to the cloud manually.
1. Abre el Aplicación de fotos de Google.
2. Ahora toca el Biblioteca opción en la parte inferior de la pantalla.
3. Bajo la “Photos on Device” tab, you can find the various folders that contain your photos and videos.
4. Look for the folder that contains the photo that you wish to upload and tap on it. You will notice an offline symbol on the bottom right corner of the folder that indicates some or all pictures in this folder has not been uploaded.
5. Now select the image that you wish to upload and then tap on the menu button (three vertical dots) on the top right corner.
6. Después de eso, haga clic en el Copia ahora .
7. Your photo will now be uploaded on Google Photos.
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With that, we come to the end of this article; we hope that these solutions prove to be helpful, and the problem of Google Photos not backing up is fixed. However, as mentioned earlier, sometimes the problem lies with Google servers, and there is nothing that you can do to fix it.
All you need to do is wait as they fix the problem on their end. You can write to Google support if you want an official acknowledgment of your problem. If the issue isn’t resolved even after a long time, you can try switching to an alternate cloud storage app like Dropbox or One Drive.