Making phone calls and sending texts are the basic functions of a mobile phone. Anything that prevents you from doing so, like inaccessible Contacts, is a major inconvenience. All your important numbers belonging to friends, family, colleagues, business partners, etc. are saved in your contacts. If you are unable to open Contacts on your Android device, then it is a matter of major concern.
Our contacts are extremely valuable and important to us. Unlike olden times, there isn’t even a physical copy of the numbers in a phone book somewhere that you can fall back to. Therefore, you need to know how to solve this problem and we are going to help you. In this article, we will discuss the various steps that you can take to solve the problem of unable to open the contacts app on Android Phone.
Arreglar No se pueden abrir contactos en un teléfono Android
1. Reinicie su teléfono
Esto es lo más sencillo que puedes hacer. Puede parecer bastante general y vago, pero en realidad funciona. Al igual que la mayoría de los dispositivos electrónicos, tus móviles también resuelven muchos problemas cuando se apagan y se vuelven a encender. Reiniciar su teléfono permitirá que el sistema Android corrija cualquier error que pueda ser responsable del problema. Simplemente mantenga presionado el botón de encendido hasta que aparezca el menú de encendido y haga clic en la opción Reiniciar/Reiniciar. Una vez que el teléfono se reinicie, verifique si el problema persiste.
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2. Clear Cache and Data for the Contacts App
Every app saves some data in the form of cache files. If you are unable to open your contacts, then it might be due to these residual cache files getting corrupted. In order to fix this problem, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for the Contacts app.
1. Vaya a la Ajustes de tu teléfono
2. Toca el Apps .
3. Ahora, seleccione el Aplicación Contactos de la lista de aplicaciones.
4. Ahora, haga clic en el Almacenamiento .
5. Ahora verás las opciones para borrar datos y borrar caché. Toque los botones respectivos y dichos archivos se eliminarán.
6. Now, exit settings and try opening Contacts again and see if the problem still persists.
3. Uninstall the Google+ App
A lot of Android users use Google+ app to manage their contacts and sync them with their Google account. However, some users have reported Google+ causing interference with the default contacts app. You can try to uninstall the Google+ app and see if it solves the problem. You can uninstall the app directly from the app drawer by long pressing on the icon and then clicking on the uninstall button. However, if you use the app too often and would not like to delete it, you can also force stop the app from the settings and clear cache and data. Make sure to reboot your phone after uninstalling Google+.
4. Clear All Voicemails
When you have a lot of stored voicemail on your device, it could cause your contacts app to malfunction. Even after you delete your voicemails, it is possible that some of them are left behind in the folder. Therefore, the best way to remove them is by clearing the folder. A lot of users have reported that the issue of contacts not opening was solved upon the removal of voicemails. It would not be a bad idea to delete your old voicemail messages if the above methods did not work.
5. Actualizar el sistema operativo Android
Sometimes when an operating system update is pending, the previous version might get a little buggy. The pending update could be a reason behind your Contacts not opening. It is always a good practice to keep your software up to date. This is because with every new update the company releases various patches and bug fixes that exist to prevent problems like this from happening. Therefore, we would strongly recommend you to update your operating system to the latest version.
1. Vaya a la Ajustes de tu teléfono
2. Toca el System .
3. Ahora, haga clic en el Actualización de software.
4. Encontrarás una opción para Buscar actualizaciones de software. Haz click en eso.
5. Ahora, si encuentra que hay una actualización de software disponible, toque la opción de actualización.
6. Espere un momento mientras se descarga e instala la actualización. Es posible que tengas que reiniciar tu teléfono después de esto.
Once the phone restarts try opening Contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
6. Restablecer las preferencias de la aplicación
Based on reports and feedbacks from various Android users, resetting your app preferences might solve the problem. When you reset app preferences you revert back to the default settings for all your app. All the settings like permission for notification, media auto-download, background data consumption, deactivation, etc. gets reverted back to default. Since this method has already worked for some people, there isn’t any harm in trying it yourself.
1. Abre el Menú de configuración en tu teléfono.
2. Ahora, toque el Apps .
3. Ahora, toque el botón de menú (tres puntos verticales) en la parte superior derecha de la pantalla.
4. Seleccione Restablecer preferencias de aplicaciones Opción del menú desplegable.
5. Now, a message will pop up on the screen to inform you about the changes that this action will lead to. Simply click on the Reset button and the app defaults will get cleared.
7. Checks the App’s Permission
It sounds a bit strange but it is possible that the Contacts app does not have the permission to access your contacts. Like all other apps, Contacts app needs permission for certain things, and accessing contacts is one of them. However, it is possible that due to some update or by mistake, this permission has been revoked. Follow the steps given below to check and restore the permission to the app.
1. Abierto Ajustes en tu teléfono.
2. Seleccione Apps .
3. Ahora, seleccione el Aplicación Contactos de la lista de aplicaciones.
4. Toca el Permisos .
5. Make sure that the toggle is switched on for the Contact option.
8. Start Device in Safe Mode
If the problem still persists, then we need to try a bit more complicated approach to solve the problem. The problem could be due to a third-party app that you have recently installed on your phone. The only way to confirm this theory is by running the device in El modo seguro. In safe mode, only the in-built default system apps are allowed to run. This means that your Contacts app will be functional in the Safe mode. If it works properly in the safe mode, then it would indicate that the problem lies with some third-party app. In order to restart the device in Safe mode, follow these simple steps.
1. Mantén presionado el botón de encendido hasta que vea el menú de encendido en su pantalla.
2. Now, continue pressing the power button until you see a pop-up asking you to reboot in modo seguro.
3. Click on okay and the device will reboot and restart in safe mode.
4. Now, try opening your contacts again. If it works properly now, it would indicate that the problem is caused by some third-party app.
9. Get rid of the Faulty App
If you find out that the reason behind contacts not opening on Android is a faulty third-party app, then you need to remove it. The easiest way to do this is by deleting the recently added apps, one by one. Every time you uninstall an app, restart your device and see if the problem still exists.
1. Vaya a la Ajustes de tu teléfono
2. Ahora haga clic en el Apps .
3. Busca el recently installed apps and delete uno de ellos.
4. Now reboot the device and try opening your contacts. If the problem still exists repeat steps 1-3 and delete a different app this time.
5. Continue this process as long as the recently added apps are not removed and the issue isn’t resolved.
10. Alter the Date/Time Format
A lot of Android users have reported that changing the date and time format of your phone has fixed the problem of contacts not opening on Android. Follow the steps given below to learn how to change the date/time format.
1. Ir Ajustes de tu teléfono
2. Haga clic en el System .
3. Ahora, seleccione el Fecha y Hora .
4. Here, enable the formato de hora de 24 horas.
5. After that, try using contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
11. Perform Factory Reset on your Phone
Este es el último recurso que puede probar si todos los métodos anteriores fallan. Si nada más funciona, puedes intentar restablecer tu teléfono a la configuración de fábrica y ver si se resuelve el problema. Optar por un restablecimiento de fábrica eliminaría todas sus aplicaciones, sus datos y también otros datos como fotos, videos y música de su teléfono. Por este motivo, es recomendable crear una copia de seguridad antes de realizar un restablecimiento de fábrica. La mayoría de los teléfonos le solicitan que haga una copia de seguridad de sus datos cuando intenta restablecer su teléfono a los valores de fábrica. Puede utilizar la herramienta incorporada para realizar copias de seguridad o hacerlo manualmente, la elección es suya.
1. Vaya a la Ajustes de tu teléfono
2. Toca el System .
3. Ahora, si aún no has hecho una copia de seguridad de tus datos, haz clic en el Opción de copia de seguridad de tus datos para guardar sus datos en Google Drive.
4. Después de eso, haga clic en el Pestaña de reinicio.
5. Ahora, haga clic en el Restablecer opción de teléfono.
6. This will take some time. Once the phone restarts again, try opening the Contacts app again. If the problem still persists then you need to seek professional help and take it to a service centre.
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Espero que el tutorial anterior haya sido útil y hayas podido Arreglar No se pueden abrir contactos en un teléfono Android issue. But if you still have any questions then feel free to ask them in the comment section.