15 de agosto de 2022

¿Por qué Firefox está caído? – TechCult

After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.

Why is Firefox Down

Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page

Below listed are the reasons which lead to the following issue:

  • Caché del navegador
  • Conectividad de red
  • Conflicting add-ons or extensions

We have listed all the possible troubleshooting methods to fix the issue below.

Método 1: reiniciar la PC

This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.

select Restart option from the drop down menu and hit Enter key. How to Fix Mozilla Firefox Problem Loading Page

Método 2: Actualizar Firefox

It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:

1. Open Firefox, then click on the icono de hamburguesa or tres líneas en la esquina superior derecha

2. A continuación, vaya a Ajustes.

haga clic en la opción Configuración

3. In the General tab, scroll down and go to the Actualizaciones de Firefox .

4 Luego, haga clic en Reiniciar para actualizar Firefox y enciende el Instalar actualizaciones automáticamente opción haciendo clic en ella.

click on restart to update firefox and also turin on automatically install updates option by clicking on it. How to Fix Mozilla Firefox Problem Loading Page

Lea también Reparar la falta de sonido en Firefox en Windows 10

Método 3: actualizar Firefox

Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.

Note: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Datos antiguos de Firefox.

1. Open Firefox, then click on the icono de hamburguesa or tres líneas en la esquina superior derecha

2. Hacer clic en Ayuda.

Haga clic en el botón Abrir menú de la aplicación y haga clic en la opción Ayuda en la lista que se muestra

3 Luego, haga clic en Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Ahora, haga clic en Reanudar.

haga clic en reiniciar

5. A continuación, haga clic en Restablecer Firefox como se muestra.

Haga clic en el botón Actualizar Firefox en la ventana de confirmación Abrir Firefox en modo de solución de problemas.

6. In the prompt that appears click on Restablecer Firefox una vez más.

click on refresh firefox again. Why is Firefox down

7. Finalmente, haga clic en el Acabado botón de la Importación completa ventana para actualizar Firefox por completo.

Click on the Finish button on the Import Complete window

Lea también Reparar Firefox ya se está ejecutando

Método 4: reinicie Firefox en modo de solución de problemas

The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:

1. Open Firefox and click on the Hamburger icon o icono de tres líneas en la esquina superior derecha

2. Hacer clic en Ayuda.

Haga clic en el botón Abrir menú de la aplicación y haga clic en la opción Ayuda en la lista que se muestra

3 Luego, haga clic en Troubleshoot Mode.

Click on the Troubleshoot Mode… in the Firefox help window. How to Fix Mozilla Firefox Problem Loading Page

4. Hacer clic en Reanudar.

haga clic en reiniciar

5. Luego haga clic en Abierto.

click on open. Why is Firefox down

Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.

6. Close the browser normally and launch the browser again.

7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Temas sección, seleccionar tema del sistema, Y haga clic en permitir.

enable system theme in firefox themes menu. How to Fix Mozilla Firefox Problem Loading Page

8. Cambiar a la Prórrogas de tiempo para presentar declaraciones de impuestos section on the same page and inhabilitar all the extensions by toggling off the highlighted switch.

on the same page go to extensions section and disable any doubtful extension

9. Lastly, go to Ajustes y desmarcar Use la configuración de rendimiento recomendada, then also uncheck the Usar aceleración de hardware cuando este disponible .

uncheck the option of use recommeded performance settings and use hardware acceleration when available. How to Fix Mozilla Firefox Problem Loading Page

Method 5: Remove Browser & Cache

Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:

1. Open Firefox and click on the icono de hamburguesa or tres líneas en la esquina superior derecha

2 Luego, haga clic en Ajustes.

haga clic en la opción Configuración

3. Ir Privacidad y seguridad .

4. Scroll down to Cookies and Site Data and click on Borrar datos.

haga clic en el botón Borrar datos en la sección Cookies y datos del sitio

5. Click on the checkbox of both Cookies y datos del sitio y Contenido web en caché y haga clic en Actualizar.

check the options of cookies and cached web content and click on clear

6. Finalmente, haga clic en Despejado ahora para confirmar.

click on clear now to delete the cookies and cache

Lea también Solucionar el error de servidor no encontrado en Firefox

Method 6: Set Insecure Fallback Host Substitute

Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.

Note: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.

1. Open Firefox, type about: config in the address bar, and hit the Participar clave.

type about config into the firefox address bar. Why is Firefox down

2. Haga clic en el Acepte el riesgo y continúe del botón.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following texto in the search box and click on the Icono de lápiz.

security.tls.insecure_fallback_host

type security.tls.insecure fallback host in firefox address bar

4. Then, paste the website link in the dialogue box in which you are facing the error, for example, Buzzfeed y haga clic en el right-tick icon.

enter the website link into the dialog box and click on right tick icon. How to Fix Mozilla Firefox Problem Loading Page

5. Finalmente, reinicia tu navegador.

Lea también Reparar el error de conexión no segura en Firefox

Method 7: Change SSL3 Settings

Follow the given steps to change SSL3 settings.

1. Open Mozilla Firefox, type about: config en la barra de direcciones y presione el Participar clave.

type about config into the firefox address bar. Why is Firefox down

2. Haga clic en el Acepte el riesgo y continúe del botón.

click on accept the risk and continue. How to Fix Mozilla Firefox Problem Loading Page

3. Copy and paste the following texto in the search box and click on the Toggle icon to change the value from fiel a false.

 seguridad.ssl3.dhe_rsa_aes_128_sha

paste security.ssl3.dhe rsa aes 128 sha in the search dialog box and click on toggle icon to change the value to false

4. Then paste the following texto into the search box and similarly change it to false if set to true by clicking on the Toggle icon.

seguridad.ssl3.dhe_rsa_aes_256_sha

paste security.ssl3.dhe rsa aes 256 sha in the search dialog box and click on toggle icon to change the value to false

5. Finalmente, reiniciar el navegador.

Método 8: reinstalar Firefox

If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.

1. presione el Tecla de Windows, tipo panel de control y haga clic en Abierto.

open Control Panel. How to Fix Mozilla Firefox Problem Loading Page

2. Set Ver por > Categoría, luego haga clic en el Desinstalar un programa opción en el Programas .

click on the option Uninstall a program in the Programs category. How to Fix Mozilla Firefox Problem Loading Page

3. Seleccione  Mozilla Firefox (x64 en-US) en la lista, haga clic en el Desinstalar en la parte superior de la barra y haga clic en el  en la ventana de UAC.

Select the Mozilla Firefox and click on the Uninstall button

4 Luego, haga clic en el Siguiente botón en el Desinstalación de Mozilla Firefox asistente.

Click on the Next button in the Mozilla Firefox Uninstall window. How to Fix Mozilla Firefox Problem Loading Page

5. A continuación, haga clic en el Desinstalar botón en la siguiente ventana.

Click on the Uninstall button on the next window. Why is Firefox down

6. Haga clic en el Acabado en la última ventana para desinstalar completamente la aplicación Firefox.

Click on the Finish button on the last window. How to Fix Mozilla Firefox Problem Loading Page

7. presione el Windows+E claves juntos para abrir el Explorador de archivos y navegar hasta el Esta PC > Disco local (C:) > Archivos de programa > Mozilla Firefox carpeta.

vaya a la ruta de ubicación de la carpeta de mozilla firefox

8. Haga clic derecho en el Mozilla Firefox carpeta y haga clic en el Borrar opción en la lista para eliminar los archivos.

click on the Delete option. Why is Firefox down

9. Ahora reiniciar la PC.

10. Luego, presiona el Tecla de Windows, tipo Google Chrome y haga clic en Abierto.

Nota:  Puede utilizar cualquier navegador web para descargar el navegador Firefox en su PC.

open Google Chrome. How to Fix Mozilla Firefox Problem Loading Page

11. Abra el sitio web oficial de la Navegador Mozilla Firefox en Google Chrome y haga clic en el descargar Firefox botón en la ventana.

click on the Download Firefox button on the window. How to Fix Mozilla Firefox Problem Loading Page

12. Haga doble clic en el archivo ejecutable descargado. Instalador de Firefox.exe para ejecutar el archivo de instalación.

run the installation file. Why is Firefox down

13. Espere a que se complete el proceso de instalación.

Espere a que se complete el proceso de instalación en la ventana del instalador de Firefox.

14. Lanza el Firefox Aplicación de navegador web en su PC.

open Firefox. How to Fix Mozilla Firefox Problem Loading Page

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We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Háganos saber qué método funcionó mejor para usted. Si tiene alguna consulta o sugerencia, no dude en dejarla en la sección de comentarios a continuación.