Oktoober 23, 2021

in aknad by admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) koos kollane kolmnurk hüüumärgiga. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Fix Device Descriptor Request Failed (Unkown USB Device)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

1. meetod: põhiline tõrkeotsing

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & sadamad. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for korralik ventilatsioon of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Kui probleemi põhjustab toiteallikas, siis püüdma USB-seadme uuesti sisestamine pärast sülearvuti lahtiühendamist toiteallikast.

2. Ühendage teine USB-seade with the same USB port and check if there is an issue with the port.

3. Ühendage USB-seade a erinev sadam USB-portidega seotud probleemide välistamiseks.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Katkesta USB-seadet.

2. Restart teie Windowsi arvutisse.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Uuesti ühendamine the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. press Windows + R võtmed üheaegselt käivitada jooks Dialoogikast.

2. Tüüp msdt.exe -ID DeviceDiagnostic ja kliki OK, nagu näidatud.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the edasijõudnud valik, nagu allpool esile tõstetud.

klõpsake riistvara ja seadmete tõrkeotsingu suvandil Täpsemalt

4. Märkige ruut märgitud Rakenda remont automaatselt ja kliki järgmine.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, taaskäivitage arvuti and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Alates Tegumiriba, paremklõpsake nuppu USB Device icon.

2. Valige Open Devices and Printers valik, nagu näidatud.

3. Paremklõpsake nuppu USB-seade (nt Cruzer Blade) ja valige Tõrkeotsing, nagu allpool esile tõstetud.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windowsi tõrkeotsing will automatically detect problems and fix these as well.

Windowsi tõrkeotsing, mis tuvastab probleeme

Märge: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Samuti loe: Fix USB device not recognized by Windows 10

3. meetod: värskendage USB-draivereid

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Tüüp Device manager aasta Windowsi otsinguriba ja tabas Sisestage võti selle käivitamiseks.

2. Mine Universal Serial Bus kontrollerid section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Nüüd paremklõpsake USB juht (nt Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ja valige Värskenda draiverit.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Seejärel klõpsake nuppu Otsige automaatselt draivereid.

5A. Your driver will ajakohastama itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Kliki lähedal to exit the window and Restart arvuti.

7. kordus the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Navigeeri Device Manager > Universal Serial Bus controllers nagu on selgitatud Meetod 3.

2. Paremklõpsake nuppu USB-draiver (nt Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) ja valige Kinnisvara, nagu allpool näidatud.

right click on usb driver and select properties

3. Aastal USB Device Properties aknasse lülituge juht Sakk ja valige Roll Back Driver.

märkused: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Vali Miks sa tagasi keerad? from the given list and click on Jah kinnitada.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK selle muudatuse rakendamiseks.

6. Finally, confirm the prompt and restart oma süsteemi, et tagasivõtmine oleks tõhus.

Samuti loe: Fix Universal Serial Bus (USB) Controller Driver Issue

5. meetod: installige USB-draiverid uuesti

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Minema Seadmehaldur> Universal Serial Bus kontrollerid, using the steps mentioned in Meetod 3.

2. Paremklõpsake nuppu Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) ja valige Seadme desinstallimine, nagu näidatud.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Nüüd klõpsake Uninstall ja taaskäivitage oma arvuti.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Liikuge sellele Device Manager nagu on näidatud Meetod 3.

2. Here, double-click on Human Interface Devices selle laiendamiseks.

double click on the Human Interface Devices.

3. Paremklõpsake ikooni USB sisendseade ja valige Omadused.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the power Management tab and uncheck the box titled Laske arvutil see seade energia säästmiseks välja lülitada.

5. Lõpuks klõpsake nuppu OK ja restart teie süsteem.

Samuti loe: Parandus USB jätkab lahtiühendamist ja uuesti ühendamist

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Tüüp Kontroll Paneel aasta Windowsi otsinguriba ja kliki avatud.

2. Vali Vaatamisalus > Suured ikoonidJa seejärel klõpsake nuppu Power Options, nagu näidatud.

go to the Power Options and click on it

3. Siin klõpsake nuppu Muuda plaani sätteid in your currently selected plan section.

valige Muuda plaani sätteid.

4. Aastal Muuda plaani sätteid aken valige Muuda toite seaded valik.

In the Edit Plan Settings window, click on Change advanced power settings

5. Nüüd topeltklõpsake USB seaded selle laiendamiseks.

topeltklõpsake aknas Muuda täpsemaid toiteseadeid USB-sätete valikul

6. Tehke veel kord topeltklõps USB valikuline peatamise seadistus selle laiendamiseks.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Siin klõpsake nuppu On aku ja muutke seadeks invaliidistunud from the drop-down list, as illustrated.

valige aku seaded, et keelata usb-i valikulised peatamise sätted usb-seadetes aknas Muuda täpsemaid toiteseadeid

8. Nüüd klõpsake Ühendatud ja muutke seadeks invaliidistunud ka siin.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Lõpuks klõpsake nuppu kehtima > OK to save these changes. Restart your PC and check if the issue is solved now.

8. meetod: lülitage kiirkäivitus välja

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Mine Juhtpaneel > Toitesuvandid nagu on illustreeritud Meetod 7.

2. Siin klõpsake nuppu Vali mida võimu nuppe teha option in the left bar.

3. Nüüd valige Muuda sätteid, mis ei ole hetkel kättesaadavad valik.

Klõpsake käsul Muuda sätteid, mis pole praegu saadaval

4. Next, uncheck the box Lülitage kiire startup (soovitatav) ja seejärel klõpsake Salvesta muudatused nagu allpool näidatud.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Lõpuks restart teie Windowsi arvutisse.

Samuti loe: Fix USB Device not Recognized Error Code 43

9. meetod: värskendage Windowsi

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Tüüp Kontrolli uuendusi aasta Windowsi otsinguriba ja kliki avatud.

2. Nüüd klõpsake nuppu Kontrolli värskendusi nuppu.

select Check for Updates from the right panel.

3A. Mine järgi ekraanil kuvatavad juhised uusima saadaoleva värskenduse allalaadimiseks ja installimiseks.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Kui teie süsteem on juba ajakohane, kuvatakse see Oled kursis sõnum

Windows update olete ajakohane teade

4. Restart your system and check if the issue is resolved now.

10. meetod: värskendage BIOS-i

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Vihje: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP sülearvutid.

Soovitan:

We hope that you could learn kuidas fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.