WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Aegunud rakendus ja Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp app.
2. Seejärel minge lehele Avakuva and open the recently opened applications.
3. Nüüd puudutage nuppu X ikoon corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
2. meetod: taaskäivitage Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Vajutage nuppu Toide nupp seadmes.
2. Puudutage valikut Reboot valik või Väljalülitus valik.
Märge: Kui puudutate ikooni Väljalülitus option, you have to hold your võim button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Puudutage valikut Seaded icon on the Home Screen.
2. Nüüd puudutage nuppu SIM -kaardid ja mobiilivõrgud suvand nagu näidatud.
3. Seejärel lülitage sisse Mobiilne andmeside valik.
4. If you want to use a roaming network when you are out of your geographic location, tap Lisaseaded nagu kujutatud.
Märge: The international data roaming service may cost you extra.
5. Puudutage nüüd Rahvusvaheline rändlus ja valige Alati nagu näidatud.
6. Puudutage nüüd Andmerändlus.
7. Järgmiseks puudutage sisse lülitama kui teil palutakse.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive Kasutajate aruanded näitavad, et Whatsappis pole praegu probleeme sõnum
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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5. meetod: taustaandmete lubamine
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Mine Seaded app.
2. Seejärel puudutage Apps.
3. Seejärel puudutage Rakenduste haldamine järgnevad WhatsApp nagu näidatud.
4. Seejärel puudutage Piiratud andmekasutus.
5. Now, Select both Wi-Fi ja Mobiilne andmeside (SIM 1) ja Mobiilne andmeside (SIM 2) kui on sobiv.
6. Lõpuks koputage OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Käivita Seaded app.
2. Puudutage nüüd Apps.
3. Seejärel puudutage Rakenduste haldamine ja järgmine WhatsApp.
4. Seejärel puudutage Force stop.
5. Finally, if you are prompted, tap OK nagu näidatud.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Puudutage valikut Seaded app.
2. Järgmiseks puudutage nuppu Apps ja seejärel koputage Rakenduste haldamine.
3. Puudutage nüüd WhatsApp nagu näidatud.
4. Järgmiseks puudutage Rakenduste õigused.
5. Then, check if you have granted permission for WhatsApp under the LUBATUD menüü.
6. If you find some pending permissions under MITTE LUBATUD LOEND, then tap that option.
Märge: Siin, SMS permission is taken as an example.
7. Seejärel puudutage LUBAMA valik.
Check if you can fix WhatsApp crashing issue.
8. meetod: lubage WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Puudutage valikut Seaded icon to open the app.
2. Puudutage nüüd Kontod ja sünkroonimine.
3. Now, toggle on the Andmete automaatne sünkroonimine valikut ja puudutage nuppu Sync valiku kõrval WhatsApp nagu näidatud.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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9. meetod: WhatsAppi vahemälu kustutamine
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Liikuge avakuvale ja puudutage valikut Seaded ikoon.
2. Seejärel puudutage Apps.
3. Puudutage nüüd Rakenduste haldamine > WhatsApp.
4. Järgmiseks puudutage nuppu Säilitamine.
5. Seejärel puudutage Selge kuupäev ja siis Tühjenda vahemälu nagu näidatud.
6. Palun puudutage Kustutage kõik andmed when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Avatud Failihaldur Android-seadmesse.
2. Nüüd puudutage nuppu kolme joonega ikoon ekraani vasakus ülanurgas.
3. Puudutage nüüd Sügavpuhastus nagu näidatud.
4. Puudutage nüüd Puhasta nüüd mis vastab kategooriale, mille kaudu soovite ruumi vabastada.
5. Nüüd valige kõik mittevajalikud failid ja puudutage Kustutage valitud failid nagu kujutatud.
6. Nüüd kinnitage viip puudutades OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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11. meetod: tühjendage WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Navigeeri WhatsApp.
2. Here, tap the kolme punktiga ikoon at the top corner. Next, choose Seaded.
3. Järgmiseks puudutage Salvestus ja andmed.
4. Puudutage nüüd Halda salvestusruumi.
5. Select any chat that has high data usage.
6. Siin kontrollige Vali kõik kasti.
7. Once you have chosen the files to be deleted, tap the Prügikasti ikoon.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
12. meetod: käivitage pahavara kontroll
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. Avatud Mängi Store on your Android mobile.
2. Nüüd otsige mis tahes viirusetõrjetarkvara nagu kujutatud.
3. Seejärel puudutage nuppu paigaldama nuppu.
4. Oodake, kuni installimine on lõppenud, ja puudutage avatud rakenduse käivitamiseks.
Märge: Android-seadme skannimise toimingud võivad olenevalt kasutatavast tarkvarast erineda. Siin Avast Antivirus – viiruste otsimine ja eemaldamine, puhastusvahend võetakse eeskujuks. Järgige samme vastavalt oma tarkvarale.
5. Järgige rakenduses kuvatavaid juhiseid ja valige üks neist Täiustatud kaitse (vajab liitumist) või Põhikaitse (tasuta).
6. Seejärel puudutage ALUSTAGE SKANNImist.
7. Järgmises viibas lubage või keelake lubade viip teie failide skannimiseks seadmes.
Märge: Kui olete selle juurdepääsu keelanud, kontrollitakse selles rakenduses ainult teie rakendusi ja seadeid, mitte aga teie rikutud faile.
8. Oodake, kuni rakendus skannib teie seadme täielikult, ja kui see on tehtud, lahendage leitud riskid, järgides ekraanil kuvatavaid juhiseid.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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13. meetod: värskendage WhatsAppi
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Navigeerige oma Home Screen ja koputage Mängi Store.
2. Nüüd otsige whatsapp otsinguväljale.
3A. If you see an update available, tap the Värskendused suvand nagu näidatud.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
14. meetod: värskendage Android OS-i
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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15. meetod: installige WhatsApp uuesti
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Minema Mängi Store nagu varem ja otsige WhatsApp.
2. Puudutage nüüd Uninstall nagu näidatud.
3. Oodake, kuni rakendus on teie Android-seadmest täielikult desinstallitud. Seejärel otsige uuesti WhatsApp ja koputage paigaldama.
4. Kui rakendus on teie seadmesse installitud, koputage ikooni avatud nagu kujutatud.
5. Lõpuks taastada oma andmed if you want to do so and check if you can fix the WhatsApp crashing issue.
16. meetod: Android-seadme tehaseseadetele lähtestamine
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Märge: Enne Androidi tehase lähtestamist peate varundama kõik oma andmed. Kui te ei tea, kuidas oma Androidi varundada, järgige meie Androidi telefoni andmete varundamise juhendit.
Mobiili tehaseseadetele lähtestamiseks lugege läbi ja rakendage juhiseid meie juhendis Kuidas lähtestada mis tahes Android-seade.
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17. meetod: võtke ühendust WhatsAppi toega
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsAppi tugi. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
Võite loobuda oma päringust, esitades mõned kohustuslikud üksikasjad, näiteks TELEFON, E-posti aadress, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
Soovitan:
We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.