September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Märge: Sa võiksid proovida Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Looge kindlasti taastepunkt juhuks, kui midagi läheb valesti.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windowsi süsteem32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  kui ei, siis jätka.

Method 2: Create A New Local Port

1. Vajutage Windows Key + X ja seejärel valige Kontrollpaneel.

juhtpaneel

2. Nüüd klõpsake Riistvara ja heli siis klõpsake nuppu Seadmed ja printerid.

Klõpsake jaotises Riistvara ja heli valikut Seadmed ja printerid

3.Klõpsake Lisa printer ülamenüüst.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Lisage kohalik printer või võrguprinter käsitsi seadetega”Ja klõpsake nuppu Edasi.

Check mark Add a local printer or network printer with manual settings and click Next

6.Valige Looge uus port and then from type of port drop-down select Kohalik sadam ja seejärel klõpsake nuppu Edasi.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Näiteks 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1. Vajutage Windows Key + R ja seejärel tippige services.msc ja vajuta Enter.

teenuste aknad

2.Leia Prindispuleri teenus in the list and double-click on it.

3.Veenduge, et Startup type on seatud väärtusele Automaatne and the service is running, then click on Stop and then again click on start in order to restart the service.

Veenduge, et prindispuuleri jaoks on käivitustüübiks määratud Automaatne

4. Klõpsake nuppu Rakenda ja seejärel OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc ja vajuta Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, kui ei, siis jätkake järgmise meetodiga.

5. meetod: registriparandus

1.First, you need to stop Printer Spooler service (Refer to method 3).

2. Vajutage Windows Key + R ja seejärel tippige regedit ja vajutage registriredaktori avamiseks sisestusklahvi.

Käivitage käsk regedit

3. Liikuge järgmisele registrivõtmele:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4. Nüüd paremklõpsake Client Side Rendering Print Provider ja valige Kustuta.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

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