Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)
You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) bat harridura ikurra duen triangelu horia. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.
How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10
You may face these common errors due to an Unknown USB Device issue:
- Device Descriptor Request Failed
- Port Reset Failed
- Set Address Failed
There can be several reasons behind this issue, such as:
- Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
- Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
- Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
- Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
- BIOS is not updated: This too may cause such problems.
A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!
1. metodoa: oinarrizko arazoak konpontzea
Method 1A: Maintain Clean & Ventilated Ambience
Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:
1. Clean laptop vents & portu. Use a compressed air cleaner while being extremely careful not to damage anything.
2. Moreover, ensure enough space for aireztapen egokia of your desktop/laptop, as shown.
Method 1B: Resolve Hardware Issues
Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:
1. Arazoa elikatze-hornidurak eragiten badu, orduan saiatu USB gailua berriro sartzea ordenagailu eramangarria deskonektatu ondoren elikatze-iturritik.
2. Konektatu beste USB gailu bat with the same USB port and check if there is an issue with the port.
3. Konektatu USB gailua a portu ezberdina USB atakekin arazoak baztertzeko.
Method 1C: Restart Windows PC
In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.
1. Deskonektatu USB gailua.
2. Berrabiarazterik zure Windows ordenagailua.
3. Konektatu berriro the USB device and check if it worked or not.
2. metodoa: Exekutatu Windows Troubleshooter
You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.
Option 1: Run Hardware and Devices Troubleshooter
1. Prentsa Windows + R gakoak aldi berean abiarazteko Korrika egin elkarrizketa-koadroa.
2. Mota msdt.exe -id Gailuaren diagnostikoa eta klikatu OK, erakusten den moduan.
3. Here click on the Aurreratua aukera, behean nabarmentzen den moduan.
4. Markatu markatutako laukia Aplikatu konponketak automatikoki eta klikatu hurrengo.
5. Once the process is completed, Berrabiarazi ordenagailua and check if USB is being recognized now.
Option 2: Troubleshoot Malfunctioning USB Device
1. Tik Ataza-barra, egin klik eskuineko botoiaz USB Device icon.
2. Aukeratu Open Devices and Printers aukera, erakusten den moduan.
3. Egin klik eskuineko botoiaz gainean USB gailua (adibidez, Cruzer Blade) eta hautatu Konpondu, behean azpimarratzen den moduan.
4. Windows Arazoak konpontzeko will automatically detect problems and fix these as well.
Ohar: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.
Era berean, irakurri: Konpondu Windows 10-k ezagutzen ez duen USB gailua
3. metodoa: eguneratu USB kontrolatzaileak
To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:
1. Mota Gailu kudeatzailea in the Windows bilaketa-barra eta hit Sartu gakoa abiarazteko.
2. Joan Universal Serial Bus controllers section and expand it with a double-click.
3. Orain, egin klik eskuineko botoiarekin USB kontrolatzailea (adibidez, Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) eta hautatu Eguneratu gidaria.
4. Ondoren, egin klik Bilatu gidariak automatikoki.
5A. Your driver will eguneratzea itself to the latest version.
5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.
6. Egin klik Itxi to exit the window and Restart ordenagailua.
7. Errepikatu the same for all USB drivers.
Method 4: Roll Back USB Drivers
If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:
1. Joan nabigatzera Device Manager > Universal Serial Bus controllers atalean azaldu bezala Metodoa 3.
2. Egin klik eskuineko botoiaz gainean USB kontrolatzailea (adibidez, Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) eta hautatu Properties, behean azaltzen den moduan.
3. In the USB Device Properties leihoa aldatu Driver fitxa eta hautatu Atzera itzuli gidaria.
Ohar: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.
4. Aukeratu Zergatik itzultzen zara? from the given list and click on Bai berretsi.
5. After the process is finished, click on OK aldaketa hori aplikatzeko.
6. Finally, confirm the prompt and berrabiarazi zure sistema itzulera eraginkorra izan dadin.
Era berean, irakurri: Fix Universal Serial Bus (USB) Controller Driver Issue
5. metodoa: berriro instalatu USB kontrolatzaileak
If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:
1. Joan Gailu kudeatzailea> Universal Serial Bus controllers, using the steps mentioned in Metodoa 3.
2. Egin klik eskuineko botoiaz gainean Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) eta hautatu Desinstalatu gailua, erakusten den moduan.
3. Orain, egin klik gainean Desinstalatu eta berrabiarazi ordenagailua.
4. Now, download the latest USB driver from manufacturer website like Intel.
5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.
Method 6: Disallow PC to Turn Off USB Device
The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:
1. nabigatu Gailu kudeatzailea urtean erakusten den moduan Metodoa 3.
2. Here, double-click on Giza Interfaze gailuak zabaltzeko.
3. Egin klik eskuineko botoiarekin USB sarrerako gailua eta hautatu Propietateak.
4. Hemen, aldatu hona Energia kudeaketa tab and uncheck the box titled Baimendu ordenagailuari gailu hau itzaltzeko energia aurrezteko.
5. Azkenik, egin klik OK berrabiarazi zure sistema.
Era berean, irakurri: Konpondu USB deskonektatzen eta berriro konektatzen jarraitzen du
Method 7: Disable USB Selective Suspend Feature
The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:
1. Mota Kontrol Panel in the Windows bilaketa-barra eta sakatu Ireki.
2. Aukeratu Ikusi > Ikono handiak, eta egin klik Power Aukerak, erakusten den moduan.
3. Hemen, egin klik Aldatu planaren ezarpenak in your currently selected plan section.
4. In the Editatu planaren ezarpenak leihoan, hautatu Aldatu energia aurreratuaren ezarpenak aukera.
5. Orain, egin klik bikoitza USB ezarpenak zabaltzeko.
6. Beste behin, egin klik bikoitza USB hautapenaren ezarpena zabaltzeko.
7. Hemen, egin klik Bateriarekin eta aldatu ezarpena Desgaituta from the drop-down list, as illustrated.
8. Orain, egin klik gainean Entxufatuta eta aldatu ezarpena Desgaituta hemen ere bai.
9. Azkenik, egin klik Aplikatu > Ados to save these changes. Restart your PC and check if the issue is solved now.
8. metodoa: Desaktibatu abiarazte azkarra
Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:
1. Joan Kontrol-panela > Energia-aukerak atalean azaltzen den bezala Metodoa 7.
2. Hemen, egin klik Botoi botoiekin aukeratu option in the left bar.
3. Orain, hautatu Aldatu unean ez dauden ezarpenak aukera.
4. Next, uncheck the box Aktibatu abio bizkorra (gomendatua) eta egin klik gainean aldaketak gorde behean agertzen den bezala.
5. Azkenik, berrabiarazi zure Windows ordenagailua.
Era berean, irakurri: Fix USB Device not Recognized Error Code 43
9. metodoa: eguneratu Windows
Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.
1. Mota Egiaztatu eguneratzeak in the Windows bilaketa-barra eta sakatu Ireki.
2. Orain, egin klik gainean Egiaztatu eguneraketak botoia.
3A. Follow the pantailako argibideak eskuragarri dagoen azken eguneratzea deskargatzeko eta instalatzeko.
3B. Zure sistema dagoeneko eguneratuta badago, erakutsiko da Eguneratuta zaude mezua.
4. Berrabiarazterik your system and check if the issue is resolved now.
10. metodoa: eguneratu BIOS
If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.
Pro Aholkua: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP eramangarriak.
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We hope that you could learn nola fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.