WhatsApp is more fun and creative which is helpful to connect to friends, family members, office colleagues, and a lot more people anywhere, anytime. But, similar to other online apps, WhatsApp is not perfect at times. Some users complain that the app can’t work at times and closes automatically with a crash.
Don’t panic! This is a simple problem that everyone can tackle on their own. When you face WhatsApp keeps crashing issue, you must know what is causing the problem, this enables you to fix the issue by following the appropriate troubleshooting methods. This guide will help you fix WhatsApp crashing Android issues with effective and simple hacks. So, continue reading!
How to Fix WhatsApp Keeps Crashing on Android
Here are some reasons that contribute to the discussed issue.
- Network connection is not stable.
- WhatsApp server is down.
- You have not enabled background data, hence the app crashes when you turn on battery saver mode.
- Proper permissions are not granted on WhatsApp.
- Corrupt WhatsApp cache and data.
- There is not enough space on your Android.
- Malware, bugs, or virus attack.
- Outdated app and Android OS.
- Software bugs.
When you face the problem, you might not directly reinstall the app. Here are some amazing simple hacks that will help you fix WhatsApp keeps crashing Android issue at ease.
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Ohar: Telefono mugikorrek Ezarpen aukera berdinak ez dituztenez eta fabrikatzaile batetik bestera aldatzen direnez, ziurtatu ezarpen egokiak aldatu aurretik. Esandako urratsak gainean egin ziren Redman telefonoa.
Method 1: Restart WhatsApp
Restarting WhatsApp is the simplest method to fix the frequent crashing problem. The steps are very easy and you can implement them by just closing and reopening the app. You can also close the app by using the multitasking menu.
1. Exit from the WhatsApp aplikazioa.
2. Gero, joan hona Hasierako pantaila and open the recently opened applications.
3. Orain, sakatu X ikonoa corresponding to WhatsApp.
4. Reopen WhatsApp and check if you face the issue again.
2. metodoa: berrabiarazi Android
If you still face WhatsApp keeps crashing Android issue even after restarting the app, then you must check when you restarted your phone last time. If your phone has been restarted for a very long time, you have to consider restarting your Android. Follow the below-mentioned steps to restart your Android.
1. Sakatu Pizteko botoia zure gailuan.
2. Sakatu Berrabiatu aukera edo Itzali aukera.
Ohar: Sakatzen baduzu Itzali option, you have to hold your Power button again to restart your phone.
3. Once your Android restarts, check if you were able to access WhatsApp without any issues.
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Method 3: Ensure Network Stability
If you have adequate Wi-Fi or a 4G signal, you will not face any network connectivity issues. Network connectivity issues may result in a slow run of the app or a delay in messaging services. Yet, sometimes it may crash the application. To resolve the problem, you have to check whether you have turned on the data connection on your device as instructed below.
1. Sakatu Ezarpenak icon on the Home Screen.
2. Orain, sakatu SIM txartelak eta sare mugikorrak aukera erakusten den moduan.
3. Ondoren, aktibatu Datu mugikorrak aukera.
4. If you want to use a roaming network when you are out of your geographic location, tap Ezarpen aurreratuak irudikatu bezala.
Ohar: The international data roaming service may cost you extra.
5. Orain, ukitu Nazioarteko ibiltaritza eta hautatu Beti erakusten den moduan.
6. Orain, sakatu Datuen ibiltaritza.
7. Ondoren, sakatu Aktibatu eskatzen bazaizu.
Now, check if you were able to fix WhatsApp crashing issue.
Method 4: Verify WhatsApp Server Status
Sometimes, WhatsApp keeps crashing issue that is not related to your device at all. Yes, you read that right. Some server-side errors do happen rarely, triggering the issue. So, check if WhatsApp servers are down by followingbelow-mentionedioned steps.
1. Navigate to the official site of Downdetector.
2. You must receive User reports indicate no current problems at Whatsapp mezua.
2A. If you receive the same message, then there are no server-side errors. Follow the methods discussed in this article to fix WhatsApp crashing issue.
2B. If you monitor any unusual messages, then you have to wait until it is resolved.
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5. metodoa: Gaitu atzeko planoko datuak
Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated.
1. Joan Ezarpenak aplikazioa.
2. Ondoren, ukitu Apps.
3. Ondoren, ukitu Kudeatu aplikazioak ondoren WhatsApp erakusten den moduan.
4. Ondoren, ukitu Datuen erabilera mugatua.
5. Now, Select both Wi-fi Datu mugikorrak (SIM 1) Datu mugikorrak (SIM 2) Hala behar izanez gero.
6. Azkenik, sakatu OK.
Method 6: Force Close WhatsApp
The Force close of WhatsApp is different from restarting it. When you force close your app, all the processes and data will be forcibly shut down leading to data loss. Yet, all the background tasks will be closed fixing WhatsApp keeps crashing Android.
1. Abiarazi ezazu Ezarpenak aplikazioa.
2. Orain, sakatu Apps.
3. Ondoren, ukitu Kudeatu aplikazioak and next WhatsApp.
4. Ondoren, ukitu Behartu geldialdia.
5. Finally, if you are prompted, tap OK erakusten den moduan.
Now, relaunch WhatsApp and check if you can fix WhatsApp crashing issue or not.
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Method 7: Allow All Permissions
Few features of WhatsApp will resist opening when you do not grant adequate permissions. Make sure you have to enable all the permissions for the app as instructed below.
1. Ukitu ezazu Ezarpenak aplikazioa.
2. Ondoren, sakatu Apps eta, ondoren, punteatu Kudeatu aplikazioak.
3. Orain, sakatu WhatsApp erakusten den moduan.
4. Ondoren, sakatu Aplikazio baimenak.
5. Then, check if you have granted permission for WhatsApp under the ONARTUA menu.
6. If you find some pending permissions under NOT ALLOWED LIST, then tap that option.
Ohar: Hemen, SMS permission is taken as an example.
7. Ondoren, sakatu PERMITEN aukera.
Check if you can fix WhatsApp crashing issue.
Method 8: Enable WhatsApp Sync
Some users have confirmed that enabling the WhatsApp sync option helped them to fix WhatsApp keeps crashing issue. Here are a few instructions to enable WhatsApp sync on your Android device.
1. Sakatu Ezarpenak icon to open the app.
2. Orain, sakatu Kontuak eta sinkronizazioa.
3. Now, toggle on the Auto-sync data aukera eta sakatu Sinkronizatu aukera ondoan WhatsApp erakusten den moduan.
Now, your WhatsApp data will be synced. Check if you can fix WhatsApp crashing Android issue now.
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Method 9: Delete WhatsApp Cache
Every application on your device will make use of the cache system to enhance the performance by consuming very low resources. But, this cache will not help you when they bulge over days. Sometimes they may be corrupt causing you the trouble. Hence, you have to clear the app cache as instructed below to fix the same.
1. Joan hasierako pantailara eta ukitu Ezarpenak ikonoa.
2. Ondoren, ukitu Apps.
3. Orain, sakatu Kudeatu aplikazioak > WhatsApp.
4. Ondoren, sakatu Biltegiratzea.
5. Ondoren, sakatu Garbitu datuak eta gero, Garbitu cachea erakusten den moduan.
6. Please tap Garbitu datu guztiak when you want to delete all the WhatsApp data.
Finally, check if you can fix WhatsApp crashing Android issue.
Method 10: Clear Android Storage
Consider a situation, where you have 100+ unread messages on WhatsApp. In this case, your app runs slower than usual. In addition, when you have minimum RAM and ROM storage with almost used space, not only WhatsApp crashes. Even all applications do. So, explore your internal space/ SD card space and clear the unnecessary files occupying the space. This helps you clear WhatsApp keeps crashing Android issue.
1. Open fitxategi-kudeatzailea zure Android gailuan.
2. Orain, sakatu hiru lerroko ikonoa pantailaren goiko ezkerrean.
3. Orain, ukitu Garbi sakona erakusten den moduan.
4. Orain, ukitu Orain garbitu tokiren bat askatu nahi duzun kategoriari dagokiona.
5. Orain, hautatu behar ez diren fitxategi guztiak eta ukitu Ezabatu hautatutako fitxategiak irudikatu bezala.
6. Orain, berretsi gonbita sakatuz OK and reboot your phone. Then, check if you were able to use WhatsApp without any crashing issues.
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Method 11: Clear WhatsApp Media
If clearing phone storage does not help you, you can try clearing WhatsApp media from every chat if they occupy too much internal space on your device. Follow the below-mentioned steps to clear WhatsApp media.
1. Joan nabigatzera WhatsApp.
2. Here, tap the hiru puntuko ikonoa at the top corner. Next, choose Ezarpenak.
3. Ondoren, sakatu Biltegiratzea eta datuak.
4. Orain, sakatu Kudeatu biltegia.
5. Select any chat that has high data usage.
6. Hemen, egiaztatu Aukeratu guztiak koadroa.
7. Once you have chosen the files to be deleted, tap the Zaborrontziaren ikonoa.
8. Repeat these steps to delete media from all the chats if they seem to be unnecessary.
12. metodoa: Exekutatu Malware Scan
If there are any malicious files or bugs in your device you will face WhatsApp keeps crashing issue. Ensure you have recently installed any APK files or downloaded any new apps. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not. Read our guide 10 Best Free Antivirus Software for Android to get an idea about which app to choose and how to use it. Here are a few instructions to run malware scans on Android using a third-party application.
1. ireki Play denda on your Android mobile.
2. Orain, bilatu edozein antivirus software irudikatu bezala.
3. Ondoren, sakatu Instalatu botoia.
4. Itxaron instalazioa amaitu arte eta sakatu Ireki aplikazioa abiarazteko.
Ohar: Zure Android gailua eskaneatzeko urratsak alda daitezke erabiltzen duzun softwarearen arabera. Hemen, Avast Antivirus - Eskaneatu eta kendu birusa, garbitzailea adibidetzat hartzen da. Jarraitu urratsak zure softwarearen arabera.
5. Jarraitu aplikazioaren pantailako argibideak eta aukeratu ala biak Babes aurreratua (harpidetza behar du) edo Oinarrizko babesa (doan).
6. Ondoren, sakatu HASI ESKATZEN.
7. Hurrengo abisuan, baimendu edo ezetsi baimena gonbidapena zure fitxategiak gailuan eskaneatzeko.
Ohar: Aplikazio honetan, sarbide hori ukatu baduzu, zure aplikazioak eta ezarpenak soilik aztertuko dira, eta ez zure fitxategi hondatuak.
8. Itxaron aplikazioak zure gailua guztiz eskaneatu arte eta amaitu ondoren, konpondu aurkitutako arriskuak pantailako argibideak jarraituz.
9. This will remove the corrupt files or threats from your Android device and so the WhatsApp crashing issue will be resolved now.
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13. metodoa: eguneratu WhatsApp
System updates and app updates play a major role in fixing bugs and maintaining user experience. When you cannot use WhatsApp normally, check if any updates are pending in action. Updates help you introduce a lot of new features in addition you can fix WhatsApp crashing issue too. Follow the below-mentioned steps to update WhatsApp.
1. Nabigatu zure Hasiera Screen eta sakatu Play denda.
2. Orain, bilatu Whatsapp bilaketa eremuan.
3A. If you see an update available, tap the Eguneratu aukera erakusten den moduan.
3B. If you see the app is already updated, skip to the next troubleshooting methods.
4. Wait until your app gets updated and check if you have fixed WhatsApp crashing Android issue.
14. metodoa: eguneratu Android OS
Apart from updating your WhatsApp, you must check whether you are using Android in its updated version. If you are using an older version of your mobile, you have to check if there is an update available and follow the on-screen instructions to update the same. Follow and implement the steps in our guide to upgrade your Android OS as instructed in our guide 3 Ways to Check for Updates on your Android Phone to fix WhatsApp keeps crashing Android issue.
After updating Android OS, check if you can fix WhatsApp crashing problem.
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15. metodoa: berriro instalatu WhatsApp
If none of the methods have helped you fix WhatsApp crashing issue, then this means, there is something wrong with the app. One solution you can try is to reinstall the app. If your app is corrupt, uninstalling and reinstalling it will be very helpful. This process will clear all the WhatsApp media. To back up and restore your WhatsApp data, follow our guide on How to Transfer old WhatsApp chats to your new Phone. If you have backed up your data, follow the below-mentioned steps to reinstall WhatsApp.
1. Joan Play denda as you did earlier and search WhatsApp.
2. Orain, ukitu Desinstalatu erakusten den moduan.
3. Itxaron aplikazioa zure Androidetik guztiz desinstalatu arte. Gero, berriro bilatu WhatsApp eta sakatu Instalatu.
4. Once, your app has been installed on your device, tap Ireki irudikatu bezala.
5. Azkenik, leheneratu zure datuak if you want to do so and check if you can fix the WhatsApp crashing issue.
Method 16: Factory Reset Android Device
If none of the methods has helped you fix the WhatsApp keeps crashing Android issue, then you have to try a factory reset of Android. But, always make a note that you have to reset your mobile until it is extremely necessary since it deletes all of your data.
Ohar: Zure Android fabrika berrezarri aurretik, zure datu guztien babeskopia egin behar duzu. Zure Android-en babeskopiak nola egin ez badakizu, jarraitu zure Android telefonoaren datuen babeskopia egiteko gure gida.
Zure mugikorraren fabrika berrezartzeko, irakurri eta inplementatu gure gidan Nola berrezarri edozein Android gailu gogorrean.
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17. metodoa: jarri harremanetan WhatsApp-en laguntzarekin
Does WhatsApp keep crashing even after reinstalling? If so, then you have to contact the WhatsApp support team to resolve the issue. You are advised to contact official WhatsApp laguntza. This support team helps you resolve issues associated not only with personal WhatsApp but also with Business WhatsApp accounts too.
You can drop your query by giving some mandatory details like Telefono zenbakia, Posta elektroniko helbidea, and search for your particular problem. As a next step, WhatsApp suggests you a list of its articles according to the problem you have submitted.
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We hope that this guide was helpful and that you have learned how to fix WhatsApp keeps crashing issue on Android. Feel free to reach out to us with your queries and suggestions via the comments section below. Let us know which topic you want us to explore next.