September 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Ohar: Probatu dezakezu Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Ziurtatu leheneratzeko puntu bat sortzen duzula zerbait gaizki aterako balitz.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows sistema32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  ez bada, jarraitu.

Method 2: Create A New Local Port

1.Sakatu Windows tekla + X eta gero hautatu Kontrol-panela.

kontrol panel

2.Orain egin klik Hardware eta Soinua ondoren egin klik Gailuak eta inprimagailuak.

Sakatu Hardwarea eta soinua atalean Gailuak eta inprimagailuak

3.Click Gehitu inprimagailua goiko menutik.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Gehitu tokiko inprimagailua edo sareko inprimagailua eskuzko ezarpenak erabiliz”Eta sakatu Hurrengoa.

Check mark Add a local printer or network printer with manual settings and click Next

6.Select Create a new port and then from type of port drop-down select Tokiko Portua eta gero egin klik Hurrengoa.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Esate baterako 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Sakatu Windows tekla + R eta ondoren idatzi services.msc eta sakatu Sartu.

zerbitzuen leihoak

2.Aurkitu Inprimatu Spooler zerbitzua in the list and double-click on it.

3.Ziurtatu Startup mota ezarrita dagoela Automatikoa and the service is running, then click on Stop and then again click on start in order to restart the service.

Ziurtatu Abiarazte mota automatikoa dela inprimatzeko spooler-erako

4. Sakatu Aplikatu eta ondoren Ados.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type Printmanagement.msc eta sakatu Sartu.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, ez bada, jarraitu hurrengo metodoarekin.

5. metodoa: Erregistroaren konponketa

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Sakatu Windows tekla + R eta ondoren idatzi regedit eta sakatu Sartu Erregistro-editorea irekitzeko.

Exekutatu regedit komandoa

3.Nabigatu erregistro-gako honetara:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.Orain egin klik eskuineko botoiarekin Client Side Rendering Print Provider eta hautatu Ezabatu.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Zuretzat gomendatua:

Hori da arrakastaz lortu duzuna Fix Windows Cannot Connect to the Printer issue baina oraindik artikulu honi buruzko galderarik baduzu, galdetu lasai iruzkinen atalean.