Fix Unable to open Contacts on Android Phone

Making phone calls and sending texts are the basic functions of a mobile phone. Anything that prevents you from doing so, like inaccessible Contacts, is a major inconvenience. All your important numbers belonging to friends, family, colleagues, business partners, etc. are saved in your contacts. If you are unable to open Contacts on your Android device, then it is a matter of major concern.

Our contacts are extremely valuable and important to us. Unlike olden times, there isn’t even a physical copy of the numbers in a phone book somewhere that you can fall back to. Therefore, you need to know how to solve this problem and we are going to help you. In this article, we will discuss the various steps that you can take to solve the problem of unable to open the contacts app on Android Phone.

Fix Unable to open Contacts on Android Phone

1. تلفن خود را مجددا راه اندازی کنید

این ساده ترین کاری است که می توانید انجام دهید. ممکن است بسیار کلی و مبهم به نظر برسد اما در واقع کار می کند. درست مانند اکثر دستگاه‌های الکترونیکی، موبایل‌های شما نیز هنگام خاموش و روشن شدن، بسیاری از مشکلات را حل می‌کنند. راه‌اندازی مجدد گوشی به سیستم اندروید اجازه می‌دهد تا هر گونه اشکالی را که ممکن است مسئول این مشکل باشد برطرف کند. کافی است دکمه پاور را نگه دارید تا منوی پاور باز شود و روی گزینه Restart/Reboot کلیک کنید. پس از راه اندازی مجدد گوشی، بررسی کنید که آیا مشکل همچنان ادامه دارد یا خیر.

2. Clear Cache and Data for the Contacts App

Every app saves some data in the form of cache files. If you are unable to open your contacts, then it might be due to these residual cache files getting corrupted. In order to fix this problem, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for the Contacts app.

1. برو به تنظیمات تلفن شما

2 روی ضربه بزنید نرم افزار گزینه.

3. اکنون، را انتخاب کنید برنامه مخاطبین از لیست برنامه ها

4. حال بر روی آن کلیک کنید ذخیره سازی گزینه.

5. اکنون گزینه های to را مشاهده خواهید کرد پاک کردن داده ها و پاک کردن کش. بر روی دکمه های مربوطه ضربه بزنید و فایل های مذکور حذف خواهند شد.

6. Now, exit settings and try opening Contacts again and see if the problem still persists.

3. Uninstall the Google+ App

A lot of Android users use گوگل پلاس app to manage their contacts and sync them with their Google account. However, some users have reported Google+ causing interference with the default contacts app. You can try to uninstall the Google+ app and see if it solves the problem. You can uninstall the app directly from the app drawer by long pressing on the icon and then clicking on the uninstall button. However, if you use the app too often and would not like to delete it, you can also force stop the app from the settings and clear cache and data. Make sure to reboot your phone after uninstalling Google+.

4. Clear All Voicemails

When you have a lot of stored voicemail on your device, it could cause your contacts app to malfunction. Even after you delete your voicemails, it is possible that some of them are left behind in the folder. Therefore, the best way to remove them is by clearing the folder. A lot of users have reported that the issue of contacts not opening was solved upon the removal of voicemails. It would not be a bad idea to delete your old voicemail messages if the above methods did not work.

5. سیستم عامل اندروید را به روز کنید

Sometimes when an operating system update is pending, the previous version might get a little buggy. The pending update could be a reason behind your Contacts not opening. It is always a good practice to keep your software up to date. This is because with every new update the company releases various patches and bug fixes that exist to prevent problems like this from happening. Therefore, we would strongly recommend you to update your operating system to the latest version.

1. برو به تنظیمات تلفن شما

2 روی ضربه بزنید سیستم گزینه.

3. حال بر روی آن کلیک کنید به روز رسانی نرم افزار.

4. گزینه ای برای پیدا خواهید کرد برای به روزرسانی های نرم افزار بررسی کنید. روی آن کلیک کنید.

5. اکنون، اگر متوجه شدید که یک به روز رسانی نرم افزار در دسترس است، روی گزینه به روز رسانی ضربه بزنید.

6. Wait for some time while the update gets downloaded and installed. You might have to restart your phone after this.

Once the phone restarts try opening Contacts and see if you’re able to fix unable to open Contacts on Android Phone issue. 

6. تنظیمات برگزیده برنامه را بازنشانی کنید

Based on reports and feedbacks from various Android users, resetting your app preferences might solve the problem. When you reset app preferences you revert back to the default settings for all your app. All the settings like permission for notification, media auto-download, background data consumption, deactivation, etc. gets reverted back to default. Since this method has already worked for some people, there isn’t any harm in trying it yourself.

1. باز کن منوی تنظیمات بر روی گوشی شما

2. اکنون، بر روی ضربه بزنید نرم افزار گزینه.

3. اکنون، بر روی ضربه بزنید دکمه منو (سه نقطه عمودی) در سمت راست بالای صفحه نمایش.

4. را انتخاب کنید تنظیمات برگزیده برنامه را بازنشانی کنید گزینه از منوی کشویی.

5. Now, a message will pop up on the screen to inform you about the changes that this action will lead to. Simply click on the Reset button and the app defaults will get cleared.

7. Checks the App’s Permission

It sounds a bit strange but it is possible that the Contacts app does not have the permission to access your contacts. Like all other apps, Contacts app needs permission for certain things, and accessing contacts is one of them. However, it is possible that due to some update or by mistake, this permission has been revoked. Follow the steps given below to check and restore the permission to the app.

1. باز کن تنظیمات بر روی گوشی شما

2. را انتخاب کنید نرم افزار گزینه.

3. اکنون، را انتخاب کنید برنامه مخاطبین از لیست برنامه ها

4 روی ضربه بزنید ویرایش گزینه.

5. Make sure that the toggle is switched on for the Contact option.

8. Start Device in Safe Mode

If the problem still persists, then we need to try a bit more complicated approach to solve the problem. The problem could be due to a third-party app that you have recently installed on your phone. The only way to confirm this theory is by running the device in حالت امن. In safe mode, only the in-built default system apps are allowed to run. This means that your Contacts app will be functional in the Safe mode. If it works properly in the safe mode, then it would indicate that the problem lies with some third-party app. In order to restart the device in Safe mode, follow these simple steps.

1. دکمه روشن / خاموش را فشار دهید و نگه دارید until you see the power menu on your screen.

2. Now, continue pressing the power button until you see a pop-up asking you to reboot in وضعیت ایمن.

3. Click on okay and the device will reboot and restart in safe mode.

4. Now, try opening your contacts again. If it works properly now, it would indicate that the problem is caused by some third-party app.

9. Get rid of the Faulty App

If you find out that the reason behind contacts not opening on Android is a faulty third-party app, then you need to remove it. The easiest way to do this is by deleting the recently added apps, one by one. Every time you uninstall an app, restart your device and see if the problem still exists.

1. برو به تنظیمات تلفن شما

2. اکنون بر روی کلیک کنید نرم افزار گزینه.

3 به دنبال recently installed apps and delete یکی از آنها

4. Now reboot the device and try opening your contacts. If the problem still exists repeat steps 1-3 and delete a different app this time.

5. Continue this process as long as the recently added apps are not removed and the issue isn’t resolved.

10. Alter the Date/Time Format

A lot of Android users have reported that changing the date and time format of your phone has fixed the problem of contacts not opening on Android. Follow the steps given below to learn how to change the date/time format.

1 برو به تنظیمات تلفن شما

2. در را کلیک کنید سیستم تب.

3. اکنون، را انتخاب کنید تاریخ و زمان گزینه.

4. Here, enable the فرمت زمانی 24 ساعته.

5. After that, try using contacts and see if you’re able to fix unable to open Contacts on Android Phone issue. 

11. Perform Factory Reset on your Phone

این آخرین راه حلی است که در صورت شکست همه روش های بالا می توانید امتحان کنید. اگر هیچ چیز دیگری کار نمی کند، می توانید سعی کنید گوشی خود را به تنظیمات کارخانه بازنشانی کنید و ببینید آیا مشکل حل می شود یا خیر. انتخاب بازنشانی کارخانه‌ای، همه برنامه‌ها، داده‌های آن‌ها و همچنین سایر داده‌ها مانند عکس‌ها، ویدیوها و موسیقی را از تلفن شما حذف می‌کند. به همین دلیل، توصیه می شود قبل از شروع به تنظیم مجدد کارخانه، یک نسخه پشتیبان تهیه کنید. اکثر تلفن ها از شما می خواهند که از داده های خود نسخه پشتیبان تهیه کنید، زمانی که می خواهید گوشی خود را به حالت کارخانه بازنشانی کنید. می توانید از ابزار داخلی برای پشتیبان گیری استفاده کنید یا آن را به صورت دستی انجام دهید، انتخاب با شماست.

1. برو به تنظیمات تلفن شما

2 روی ضربه بزنید سیستم تب.

3. Now, if you haven’t already backed up your data, click on the Backup your data option to save your data on Google Drive.

4. پس از آن، بر روی برگه تنظیم مجدد.

5. حال بر روی آن کلیک کنید گزینه Reset Phone.

6. This will take some time. Once the phone restarts again, try opening the Contacts app again. If the problem still persists then you need to seek professional help and take it to a service centre.

توصیه می شود:

I hope the above tutorial was helpful and you were able to Fix Unable to open Contacts on Android Phone issue. But if you still have any questions then feel free to ask them in the comment section.