• Accueil /
  • pomme /
23 août 2021

Réparer la mise à jour du logiciel Mac bloquée lors de l'installation

The best part about owning a MacBook is the regular macOS updates that make the system more efficient. These updates improve the security patches and bring in advanced features, keeping the user in touch with newer technology. However, sometimes you may face some issues updating the latest macOS such as Mac stuck on the loading bar or Mac stuck on Apple logo. Nevertheless, this article will explain ways to fix Mac software update stuck installing issue.

Réparer la mise à jour du logiciel Mac bloquée lors de l'installation

How to Fix Mac Software Update stuck installing 

Your MacBook won’t update to the latest macOS version when the update process gets interrupted, somehow. Then, you might find your Mac stuck on loading bar or Mac stuck on Apple logo. Some possible causes for this interruption are as follows:

  • Problèmes de batterie: If your MacBook is not charged properly, the installer might not get downloaded as your laptop may switch off midway.
  • Manque de stockage: Another reason why Mac software update stuck installing is that there might be lesser space on your system than what is required for the update.
  • Problèmes Internet: It is always recommended to download a new update at night, when there is less traffic on the Wi-Fi network. At this time, the Apple servers are also not crowded, and you can quickly download the latest version.
  • Kernel Panic: This is a very common problem where your computer may get stuck in a loop of booting and crashing. If the laptop does not boot properly, the operating system won’t get updated successfully. It happens if your drivers are outdated and/or keep conflicting with your plug-ins, causing Mac stuck on Apple logo and Mac stuck on loading bar errors.

Now that you know about a few reasons why your Mac won’t update to the latest macOS, let us take a look at how to update macOS.

How to Update macOS?

Vous pouvez vérifier les mises à jour disponibles on your Mac device as follows:

1. Cliquez sur le Préférences de système dans le Menu Apple.

2. Ici, cliquez sur Mise à jour du logiciel, tel que représenté.

software update. Fix Mac Software Update Stuck Installing

3 Sélectionner Mettre à jour maintenant, comme montré.

Remarque: If your Mac device is older than five years or more, it is probably best to leave it with the current OS and not overburden the system with a fresh update.

Update now | Fix Mac Software Update Stuck Installing

How to Check macOS Compatibility?

It is quite evident from the heading itself that the update you are trying to install should be compatible with the device model you are using for it to run properly. Here’s how you can check as well as download it from the App Store:

1. Lancer le App Store sur votre appareil.

2. Recherchez le mise à jour pertinente, for example, Big Sur or Sierra.

3. Faites défiler vers le bas et cliquez sur Compatibilité to check for it

4A. If you get this message: Works on your Mac, the said update is compatible with your Mac device. Click on Obtenez pour commencer l'installation.

4B. If the desired update isn’t compatible then, it is useless trying to download it as it can cause your device to crash. Or, your Mac stuck on loading bar or Mac stuck on Apple logo issue might appear.

Method 1: Try Installing After Some Time

This might sound like a vague idea, but giving some time to the system to fix its issues might solve Mac software update stuck installing issue. When you use your computer for a significant amount of time, background applications keep draining your battery and keep using network bandwidth. Once these get disabled, your macOS may update normally. Also, if there are issues from the Serveur Apple end, it will be resolved as well. Therefore, we recommend you to wait 24 to 48 hours before attempting to install the latest macOS once again.

Méthode 2 : libérer de l’espace de stockage

Installing new updates usually entails large storage space being taken up on your device. Thus, it is essential to ensure your system has the requisite space to download and install a new update. Here’s how to check for storage space on your Mac:

1. Cliquez sur le Menu Pomme sur votre écran d'accueil.

2. Cliquez À propos de ce Mac, comme montré.

à propos de ce mac

3. Aller vers Stockage, comme illustré ci-dessous.

navigate to storage

4. If your Mac does not have enough storage space for an OS update, make sure to libérer espace by removing unwanted, unnecessary content.

Method 3: Ensure Internet Connectivity

You must have access to a strong, stable internet connection with good speed for macOS updates. Losing internet connectivity halfway through the update process could lead to Kernel panic. You can check the speed of your internet through speedtest webpage. If the test shows your internet to be slow, then redémarrez votre routeur to fix the issue. If the problem persists, contact your internet service provider.

Lisez aussi: Connexion Internet lente ? 10 façons d'accélérer votre Internet !

Méthode 4 : Redémarrez votre Mac

The easiest way to troubleshoot the Mac software update stuck installing issue is by restarting your device.

Notes: Sometimes, updating the latest macOS requires a lot of time. So, it may seem stuck, but in reality, the computer is installing the new update. Any hindrance in the installation process may lead to the Kernel error as described earlier. Hence, it is wise to let the computer update all night before rebooting it.

Now, if you see that your updating window has been stuck i.e. Mac stuck on Apple logo or Mac stuck on loading bar, try this:

1. appuie sur le bouton d'alimentation et maintenez-le pendant 10 secondes.

2. Then, wait for the computer to recommencer.

3. Begin the Mise à jour encore une fois.

Run a Power Cycle on Macbook

Method 5: Remove External Devices

Being connected to external hardware such as hard drives, USB, etc., can cause Mac software update stuck installing issue. Hence, disconnect all unrequired external hardware before attempting to update it to the latest version.

Method 6: Put Date and Time to Set Automatically

While trying to update your macOS to the latest version, you may receive an error notification stating Mise à jour introuvable. This can be due to incorrect date and time settings on your device. In this case, follow the given steps:

1. Cliquez sur le Icône de la pomme dans le coin supérieur gauche de votre écran. 

2. le Menu Pomme va maintenant apparaître.

3 Sélectionner Préférences de système > Date et heure

date and time | Fix Mac Software Update Stuck Installing

4. Cochez la case intitulée Réglez la date et l'heure automatiquement, comme souligné ci-dessous.

set date and time automatically. Fix Mac Software Update Stuck Installing

Lisez aussi: 6 façons de réparer le démarrage lent du MacBook

Method 7: Boot Mac in Safe Mode

Fortunately, Safe Mode can be attained in both Windows and macOS. This is a diagnostic mode in which all the background applications and data is blocked, and one can figure out why certain function won’t take place properly. Therefore, you can also check the status of the updates in this mode. The steps to open safe mode on a macOS are as follows:

1. If your computer is allumé, Cliquez sur le Icône de la pomme at the top left corner of the screen and select Redémarrer. 

redémarrer le mac

2. While it restarts, press and hold the Touche Majuscule

3. Une fois la Icône de la pomme appears again, release the Shift key. 

4. Now, confirm if you have logged in to Le mode sans échec En cliquant sur le Icône de la pomme.

5 Sélectionner Rapport du système in À propos de ce Mac fenêtre.

6. Cliquez sur Logiciels, comme montré.

Click on Software and here you will see Safe under the Boot Mode

7. Here, you will see Coffre-fort sous le Boot Mode.

Remarque: Si vous ne voient pas Coffre-fort under the Boot Mode, then follow the steps from the start again.

Once your Mac is in Safe mode, you can try installing the update once again.

Method 8: Boot Mac in Recovery Mode

If none of the above-mentioned methods works for you, then try reinstalling the update in Recovery Mode. Updating your operating system in the recovery mode does two things:

  • It makes sure that none of your files gets lost during the chaotic download. 
  • It helps to rescue the installer which you are utilizing for your update.

Using the Recovery Mode is also a very good alternative since it allows connecting to the Internet. Follow the given steps to switch on your laptop in Recovery Mode:

1. Cliquez sur le Icône de la pomme dans le coin supérieur gauche de votre écran. 

2 Sélectionner Recommencer from this menu, as shown.

redémarrer le mac

3. While your MacBook restarts, press and hold the Commande + touches R sur le clavier. 

4. Wait for about 20 seconds or until you see the Logo Apple sur votre écran.

5. Tapez votre Nom d'utilisateur ainsi que mot de passe, if and when prompted.

6. Maintenant le utilitaires macOS window will appear. Here, select Réinstallez macOS, tel que représenté.

réinstaller macOS

Lire aussi: How to Use Utilities Folder on Mac

Method 9: Reset PRAM

Resetting the PRAM settings is a great alternative to troubleshoot any issues on the Mac operating system.

1. Interrupteur de rabais the MacBook. 

2. Immediately, turn the system ON.

3. presse Commande + Option + P + R touches sur le clavier. 

4. Release the keys after you see the Icône de la pomme reappear for the second time.

Remarque: You will see the Apple logo appear and disappear trois fois during the process. After this, the MacBook should reboot normalement. 

5. Ouvert Préférences de système dans le Menu Pomme.

system preferences | Fix Mac Software Update Stuck Installing

6. Réinitialiser the settings such as Date & Time, Display resolution, etc.

You may now try updating your latest macOS once again as Mac software update stuck installing problem should be fixed, by now.

Method 10: Restore Mac to Factory Settings

Restoring a MacBook to factory or default settings automatically reinstalls Mac operating system. Therefore, it is also capable of removing any bugs or corrupt files which may have later crept into your system.

Remarque: However, before resetting your MacBook, make sure that you have a backup of all your data since the factory reset will delete all the data from the system.

Follow these steps to restore Mac to Factory Settings:

1. Restart your Mac in Le mode de récupération comme expliqué dans Méthode 8.

2. Ouvert Utilitaire de disque depuis le Mac Utilitaires dossier.

3. Sélectionnez l' startup disk, For example: Macintosh HD-Data.

4. Maintenant, cliquez sur effacer dans la barre de menu supérieure.

Disk Utility User Guide for Mac - Apple Support

5. Choisir MacOS Extended (Journaled), puis clique effacer.

6. Ensuite, ouvrez le Disk Utility Menu en sélectionnant Voir en haut à gauche.

7 Sélectionner quitter Utilitaire de disque.

8. Enfin, cliquez sur Réinstallez MacOS in the macOS Dossier Utilitaires.

Method 11: Visit Apple Store

If none of the above-mentioned methods worked for you, it is wise to contact an Apple Store near you. You can also communicate your issue on the Site Apple through chat. Make sure to keep your purchase receipts and warranty card handy. You can easily Check Apple Warranty Status.

Foire Aux Questions (FAQ)

Q1. Why Can’t I Update My Mac?

Your Mac may not update because of the following reasons: Slow Wi-Fi connection, Low storage space on the computer, Outdated device drivers, and Battery issues.

Q2. How do I upgrade my Mac to the latest version?

To upgrade your Mac to the latest version, follow the given steps:

  • Appuyez sur le Icône de la pomme at the top left corner of your screen and select Préférences de système
  • Sélectionnez Mise à jour du logiciel à partir de ce menu.
  • You will now be able to see if any update is available. In case it is, click on Mettez à jour maintenant.

Recommandée:

We hope all these methods were able to help you fix Mac software update stuck installing issue. In case you have any further queries, don’t hesitate to put them down in the comment section below, and we will get back to you as soon as possible.