One of the most well-known and commonly used messaging systems is WhatsApp Messenger, sometimes known as WhatsApp. It started off as a text messaging app and has now expanded to include features such as phone calls, video calls, stickers, WhatsApp Web, end-to-end encryption, and more.
The popularity of video calling has caused a stir among WhatsApp users. While many individuals experiment with new video calling alternatives, some users report that WhatsApp video calls do not operate on their iPhones or Android devices. In this article, we will address the issue of WhatsApp video calls not working in this post. So, continue reading to fix WhatsApp video calling not working issue on iPhone and Android.
How to Fix WhatsApp Video Call Not Working on iPhone and Android
The Facebook-owned company recently doubled the participant limit for group video/voice conversations from four to eight. People would have made more WhatsApp video chats with their friends, family, and others as a result of this. Below are the methods to fix WhatsApp crashing or video calling not working on iPhone and Android.
Méthode 1 : mettre à jour WhatsApp
Les iOS ainsi que le Android applications for WhatsApp are often updated. Your phone’s video call issues might be caused by an outdated WhatsApp build. WhatsApp Beta channel users on Android and iOS should update to the most recent versions, which feature bug fixes and speed improvements.
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Option I: On iPhone
1. Appuyez et maintenez la Magasin d'applications icon for a long time.
2. Aller à Actualités et choisissez-le.
3. To upgrade WhatsApp to the most recent version, tap the Optimisation icône à côté.
4. If there isn’t one, try scrolling down the page to refresh it.
3. If there’s still no choice, try closing all open apps, including Settings and WhatsApp, and restarting the process.
Option II : sur Android
1. Ouvrez le Google Play Store .
2. Type WhatsApp dans la barre de recherche.
3. Robinet Mises à jour next to WhatsApp Messenger.
4. If there isn’t one, try scrolling down the page to rafraîchir le
5. If the problem persists, try closing all open apps, including Paramétres, WhatsAppet Google Play Store, and then reopening them.
Method 2: Use Strong Network Connection
To perform properly, video calls require a solid network connection. They also use more bandwidth than voice calls on WhatsApp. As a result, ensure sure your phone is linked to a better network and that your phone’s cellular network strength indicator shows adequate bars. Check that your phone can connect to the 5GHz Wi-Fi band if you have a dual-band network. If it does, connect the phone to your Wi-Fi network’s 5GHz spectrum.
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Method 3: Allow Necessary Permissions to WhatsApp
To make video calls, WhatsApp requires microphone and camera permissions, as previously stated. You could have turned off those permissions when you originally installed the program. It’s possible that this is why audio and video aren’t working properly. Examine your phone’s settings and provide the app with the necessary rights.
Option I: On iPhone
1. Aller à l' Paramètres menu.
2 Sélectionner WhatsApp dans le menu.
3. Make sure that the toggles adjacent to Contacts, microphoneet appareil photo are all set to green.
4. If there isn’t a green next to it, permissions haven’t been granted yet. If you want video calling to function, make sure you provide these permissions.
Option II : sur Android
1. Aller à l' Paramètres menu.
2. Appuyez sur Applications et autorisations.
4. Appuyez sur whatsApp.
5. Appuyez sur autorisations.
5. Tap on App Rights to provide permissions for the appareil photo, Contactset microphone.
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Method 4: Verify Content & Privacy Restrictions
By default, the Content & Privacy Restrictions are turned off. If you haven’t activated Screen Time on your iPhone, you may skip this solution. If you have Screen Time turned on and Content & Privacy Restrictions turned on, make sure the WhatsApp app has access to your microphone. Remove WhatsApp from these modes to ensure you get a high-quality call. A best case scenario is to disable these settings completely, resulting in a better internet network and, as a result, a proper call.
Option I: On iPhone
1. Aller à Paramètres.
2. Appuyez sur "Temps d'écran"..
3. Appuyez sur Limites de l'application.
4. Tap On whatsApp.
5. Make sure there are no limites de l'application set for Whatsapp.
6. A best case situation is to switch off your screen completely till your call is finished.
Option II : sur Android
1. Aller à l' Paramètres menu.
2. Aller à Bien-être numérique et contrôle parental.
3. Choisir Focus mode.
4. Deselect WhatsApp since its permissions are being restricted.
Method 5: Allow WhatsApp to Use Mobile Data
On iOS, you may limit the usage of mobile data for individual apps from the settings menu. It may be difficult to initiate or receive video calls if this option is enabled for the WhatsApp app. Switch to cellular or mobile data if you’re having trouble connecting to any of the accessible Wi-Fi networks.
Option I: On iPhone
1 Sélectionner Paramètres.
2. Sélectionnez ensuite Cellulaire.
3. Activer WhatsApp by scrolling down and toggling it on.
This is so WhatsApp can make use of mobile data connections.
Option II: On WhatsApp
1. Ouvert WhatsApp et connectez-vous.
2. Appuyez sur Points 3 et sélectionnez le Paramètres.
3. choisissez Stockage et données.
4. Toggle off the option to use less data for calls.
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Method 6: Switch On Background Data Usage
When you enable this option, you will be able to accept WhatsApp video calls even if you are not currently using the app.
Option I: On iPhone
1. Go to your iPhone’s Paramètres app.
2 Sélectionner WhatsApp dans le menu.
3. Then, to allow WhatsApp to utilise data in the background, enable Contexte App Actualiser.
Option II : sur Android
1. Appuyez longuement sur WhatsApp app icon. It will bring up the App Info menu. Tap on I .
2. Activer le Données de base option.
Method 7: Disable Data Saver or Low Data Mode
WhatsApp’s ability to work regularly may be hampered by data saving mode on iPhone or Android. If your phone’s low data mode is activated, WhatsApp may be unable to get information such as incoming video calls or make a video call successfully.
Option I: On iPhone
1. To turn off the iPhone’s low data mode, go to Paramètres.
2. Appuyez sur Cellulaire.
3. Aller à Options de données cellulaires.
4. turn off Mode de données faibles.
5. Activer Itinérance des données from the same window if you want to use WhatsApp video calls over cellular data while travelling in another country.
Option II : sur Android
1. to Turn off Data Saver, go to Paramètres.
2. Appuyez sur Réseau et Internet.
3. Éteindre économiseur de données sur les téléphones Android.
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Method 8: Disable Battery Saver
Battery saver mode prohibits programs from running in the background in order to save battery life. If you have that option enabled, go to the Settings menu and turn it off.
Option I: On iPhone
1. iPhone users may disable Low Power Mode by going to Paramètres.
2. Appuyez sur Batterie and selecting it from the menu.
3. Éteindre Low power Mode.
Option II : sur Android
1. Android users may disable the feature by going to Paramètres.
2. Aller à Batterie.
3. Appuyez sur Battery Saver.
Method 9: Turn Off WhatsApp Low Data Usage
From the app’s settings, WhatsApp also has a Low Data consumption mode. For a seamless WhatsApp video calling experience, turn off this option.
Option I: On iPhone
1. Ouvert WhatsApp
2. go to App Paramètres.
3. Appuyez sur Stockage et données.
3. Appuyez sur Utiliser moins de données pour les appels pour l'éteindre.
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Option II : sur Android
1. Ouvrez WhatsApp.
2. Appuyez sur Points 3 et sélectionnez le Paramètres.
3. choisissez Stockage et données.
4. Toggle off the option to use less data for calls.
Method 10: Clear Cache Files
Clearing WhatsApp’s cache will not affect any personal information; it will merely clear temporary files.
1. Appuyez longuement sur WhatsApp app icon. It will bring up the App Info menu. Tap on I .
2. Appuyez sur Stockage.
3. Appuyez sur Vider le cache.
Method 11: Restart Device and WhatsApp
Some difficulties can be resolved by restarting the Android phone or iPhone. You may verify if WhatsApp video calling is working by restarting your Android smartphone or iPhone. Make a backup of your existing WhatsApp data and reinstall the software if it doesn’t work.
11.1 Turn your gadget off and leave it alone for five minutes.
11.2 After that, switch it back on and relaunch Whatsapp.
If it doesn’t work, you may try reinstalling WhatsApp:
Option I: On iPhone
1. Long-press on WhatsApp sur votre écran d'accueil.
2 Sélectionner Supprimer l'application de la liste des alternatives.
3. You’ll get a confirmation message asking whether you want to delete the app; select Supprimer l'application.
4. After some time has passed, go to the App Store et chercher WhatsApp Messenger. To reinstall it, click the Télécharger .
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Option II : sur Android
1. Appuyez et maintenez la WhatsApp symbol for a long time.
2. After a popup message appears, tap on the I .
3. Appuyez sur Désinstaller.
4. Wait a few moments after removing WhatsApp before going to the Google Play Store.
5. Rechercher WhatsApp in Google Play Store.
6. Then, tap on it and select the Installer option.
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We hope you found this information useful and that you were able to fix WhatsApp video call not working. Please let us know which technique was the most beneficial for you. If you have any questions or comments, please use the form below.