Comment réparer l'erreur d'échec de la recherche DHCP dans Chromebook

Do you get the DHCP lookup failed error in Chromebook when you are attempting to connect to a network? No need to worry! Through this guide, you are going to learn how to fix DHCP Lookup Failed error in Chromebook.

Qu'est-ce qu'un Chromebook? What is DHCP Lookup Failed error in Chromebook?

Chromebook is a new generation of computers that are designed to execute tasks in a manner that is quicker and easier than the existing computers. They run on Chrome Système d'exploitation that includes the finest features of Google along with cloud storage, and enhanced data protection.

Dynamic Host Configuration Protocol, abbreviated as DHCP, is a mechanism for device configuration on the internet. It allocates IP addresses and allows default gateways to facilitate quick and smooth connections between various devices on the IP network. This error pops up while connecting to a network. It basically means that your device, in this case, Chromebook, is not able to retrieve any information related to IP addresses from the DHCP server.

Comment réparer l'erreur d'échec de la recherche DHCP dans Chromebook

What causes DHCP Lookup Failed erreur in Chromebook?

There are not many known causes of this issue. However, some of them are:

• VPN – VPN masks your IP address and may cause this issue.
• Wi-Fi extenders – They generally don’t gel well with Chromebooks.
• Modem/Router Settings – This too, will cause connectivity problems and result in DHCP Lookup failed error.
• Chrome OS obsolète – Using an outdated version of any operating system is bound to create problems on the associated device.

Let’s get to fixing this error with the easiest and quickest methods explained below.

Method 1: Update Chrome OS

Updating your Chromebook from time to time is a great way to fix any errors related to Chrome OS. This would keep the operating system in tune with the latest software and will also prevent glitches and crashes. You can rectify Chrome OS-related issues by upgrading the firmware as:

1. Pour ouvrir le Notification menu, cliquez sur le Temps icon from the bottom-right corner.

2. Maintenant, cliquez sur le équipement icône pour accéder Paramètres du Chromebook.

3. From the left panel, select the option titled À propos de Chrome OS.

4. Cliquez sur l' Vérifiez les mises à jour bouton, comme souligné.

5. Recommencer the PC and see whether the DHCP lookup issue is resolved.

Lisez aussi: Comment supprimer un compte du Chromebook

Method 2: Restart Chromebook and router

Restarting devices is an efficient way to fix minor errors, as it gives your device time to reset itself. Hence, in this method, we are going to restart both, router and Chromebook to possibly fix this issue. Just follow these simple steps:

1. Premier, éteindre le Chromebook.

2.éteindre the modem/router and couper de l'alimentation électrique.

3. Attendez a few seconds before you reconnecter it to the power source.

4. Attendez for the lights on the modem/router to stabilize.

5. Maintenant, allumer the Chromebook and connect it to the Wi-Fi network.

Verify if the error DHCP lookup failed in Chromebook is fixed. If not, try the next solution.

Lisez aussi: Fix DHCP is not enabled for WiFi in Windows 10

Method 3: Use Google Name Server or Automatic Name Server

The device will display the DHCP lookup error if it is unable to interact with the DHCP server or IP addresses on a Serveur DNS. Therefore, you can use the Google Name server or Automatic Name Server to solve this problem. Let’s see how to do this:

Option 1: Using Google Name Server

1. Aller vers Chrome Network settings du Menu de notification comme expliqué dans Méthode 1.

2. En dessous de Paramètres réseau, Sélectionnez l' Wi-Fi option.

3. Cliquez sur le flèche droite available next to the réseau et to which you are unable to connect.

4. Scroll down to locate and select the Nom du serveur option.

5. Cliquez sur l' déroulante boîte et choisissez Google Name Servers from the given menu, as shown.

Check whether the Samsung TV Wi-Fi connection issue has been rectified by reconnecting it to the Wi-Fi network.

Option 2: Using Automatic Name Server

1. If the DHCP lookup failed error persists even after utilizing Google Name Server, recommencer le Chromebook.

2. Now, proceed to the Paramètres réseau page as you did earlier.

3. Faites défiler jusqu'à la Serveurs de noms label. This time, choose Automatic Name Servers from the drop-down menu. Refer to pic given above for clarity.

4. Reconnecter to the Wi-Fi- network and verify if the DHCP problem has been resolved.

Option 3: Using Manual Configuration

1. If using either server didn’t solve this problem, go to the Paramètres réseau encore une fois.

2. Ici, désactivez le Configurer l'adresse IP automatiquement option, comme illustré.

3. Maintenant, réglez le Chromebook IP address manually.

4. Recommencer the device and reconnect.

The DHCP lookup failed error in Chromebook error should be fixed by now.

Method 4: Reconnect to the Wi-fi network

Another easy method to fix DHCP lookup failed error in Chromebook is to disconnect it from your Wi-Fi network and reconnect it afterward.

Let’s see how you can do this:

1. Cliquez sur l' Wi-Fi symbol in the lower right corner of the Chromebook screen.

2. Sélectionnez votre Wi-Fi network name. Click on Paramètres.

3. In the Network Settings window, Disconnect le réseau.

4. Recommencer votre Chromebook.

5. Finalement, connect it to the same network and continue using the device as usual.

Move to the next method if this does not fix the DHCP lookup failed error in Chromebook.

Lisez aussi: Correction d'un accès limité ou d'une absence de connectivité WiFi sous Windows 10

Method 5: Change Frequency Band of the Wi-Fi network

It is possible that your computer doesn’t support the Wi-Fi frequency that your router offers. However, you can change frequency settings manually to meet the frequency standards of the network, if your service provider supports this change. Let’s see how to do this:

1. lancement Chrome et naviguer vers le router website. Connexion à votre compte.

2. Naviguez vers le Paramètres sans fil onglet et sélectionnez le Changer de bande option.

3. Choisir 5GHz, if the default setting was 2.4GHz, Ou vice versa.

4. Enfin, enregistrer all changes and exit. 

5. Recommencer your Chromebook and connect to the network.

Check whether the DHCP issue is now rectified..

Method 6: Increase DHCP range of Network Address

We observed that removing certain devices from the wi-fi network or manually increasing the number of devices limit helped rectify this issue. Here’s how to do it:

1. In any navigateur web, accédez à votre router website ainsi que vous identifier avec vos informations d'identification.

2. Passez à la Paramètres DHCP languette.

3. Développez le DHCP IP range.

For example, if the higher range is 192.168.1.250, expand it to 192.168.1.254 comme montré.

4. Épargnez les changements et sortie la page Web.

If the error DHCP lookup failed still pops up, you could try any of the succeeding methods.

Method 7: Disable VPN to fix DHCP Lookup Failed error in Chromebook

If you use a proxy or a VPN to connect to the internet, it may cause conflict with the wireless network. Proxy and VPN have been known to cause DHCP lookup failed error in Chromebook on numerous occasions. You can turn it off temporarily to fix it.

1. Faites un clic droit sur le VPN client.

2. cabillot de rabais the VPN, as highlighted.

3. Alternativement, vous pouvez Désinstaller it, if it is no longer needed.

Lisez aussi: Le site de réparation n'est pas accessible, l'adresse IP du serveur est introuvable

Method 8: Connect without Wi-Fi Extender and/or Repeater

Wi-fi extenders or repeaters are great when it comes to extending the Wi-Fi connectivity range. However, these devices have also been known to cause certain errors like the DHCP lookup error. Therefore, make sure that you connect to Wi-Fi straight from the router.

Method 9: Use Chromebook Connectivity Diagnostics

If you can still connect to the DHCP server and are still getting the same error message, Chromebook comes with an in-built Connectivity Diagnostics tool that will assist you in diagnosing and resolving connectivity issues. Here’s how you can use it:

1. Search for diagnostics in the Start Menu.

2. Click on the Chromebook Connectivity Diagnostics from the search results.

3. Cliquez sur l' Run Diagnostics link to start running the tests.

4. The app performs the following tests one by one:

• Portail captif
• DNS
• Pare-feu
• services Google
• Réseau local

5. Allow the tool to diagnose the issue. The connection diagnostics tool will perform a variety of tests and rectify issues si seulement.

Method 10: Remove all Preferred Networks

Chromebook OS, like any other operating system, retains network credentials to allow you to connect to the same network without entering the password every time to do so. As we connect to more Wi-Fi networks, Chromebook keeps storing more & more passwords. It also creates a list of preferred networks depending on past connections and data usage. This causes network stuffing. Hence, it is advisable to remove these saved preferred networks and check if the issue persists. Follow the steps given below to do the same:

1. Aller à l' Zone d'état on your screen and click the Réseau Icon then select Paramètres.

2. Au sein de la Connexion Internet option, you will find a Wi-Fi network. Click on it.

3. Ensuite, sélectionnez Réseaux préférés. A complete list of all saved networks will be shown here.

4. When you hover over the names of the network, you will see an X mark. Click on it to supprimez the preferred network. 

6. Repeat this process to effacer each Preferred Network individuellement.

7. Once the list is cleared, connect to the desired Wi-Fi network by verifying the password.

This should solve the DHCP lookup failed issue. If it doesn’t, proceed to the next solution.

Method 11: Reset the Router to fix DHCP Lookup Failed error in Chromebook

The DHCP problem might be caused by corrupt firmware on your router/modem. In such cases, you can always reset the router by pressing the reset button of the router. This restores the router to default settings and might fix the DHCP lookup failed in Chromebook error. Let’s see how to do it:

1. allumer your router/modem 

2. Localisez le Reset button. It is a tiny button located on the backside or right-hand side of the router and looks like this:

3. Maintenant, appuyez sur le réinitialiser button with a paper pin/safety pin. 

4. Wait for the router to reset completely for approximately 30 seconds.

5. Finalement, allumer the router and reconnect Chromebook.

Now check if you’re able to fix DHCP lookup failed error in Chromebook. 

Method 12: Contact Chromebook Customer Support

If you have tried all of the methods listed above and are still unable to resolve the lookup problem, you should contact official customer support. You can also receive more information from the Chromebook Help center.

Recommandée:

Nous espérons que vous avez pu fix the DHCP lookup failed error on Chromebook. Let us know which method worked for you the best. Have any queries/suggestions? Drop them in the comment section below.