- in fenêtres by Administrateur
Pourquoi Firefox est-il en panne ? – TechCult
After Google Chrome, Safari, and Edge, one browser which is oddly popular enough is Mozilla Firefox. It is known for its open-source platform and security. Users that are concerned about their data and browsing activities use Firefox. In exchange for providing free service, Google Chrome and most of the other browsers collect a considerable amount of data for advertisements. However, in the case of Firefox, it collects some data to improve the browsing experience, which is optional and can be turned off but nothing in our world is perfect or error-free. It’s annoying when you can’t load a site on Firefox. If you are also dealing with the same problem and questioning why is Firefox down, you are at the right place. We bring you the perfect guide that will help you fix Mozilla Firefox problem loading page and error code SSL error weak server ephemeral dh key issues.
Why is Firefox Down? And, How to Fix Mozilla Firefox Problem Loading Page
Below listed are the reasons which lead to the following issue:
- Cache du navigateur
- Connectivité réseau
- Conflicting add-ons or extensions
We have listed all the possible troubleshooting methods to fix the issue below.
Méthode 1 : redémarrer le PC
This method is well known and practised by all. If we encounter a difficulty, we immediately restart the application or the system. So, restart your machine and see if the Mozilla Firefox problem loading page has been fixed. If not, let’s try another method.
Méthode 2 : mettre à jour Firefox
It is recommended that you always keep the automatic update option enabled so that if there is a security mistake or bugs, the developers can quickly fix it and release a new update. To enable the automatic update feature, do the following:
1. Open Firefox, then click on the Icône de hamburger or trois lignes dans le coin en haut à droite.
2. Ensuite, allez à Paramètres.
3. In the General tab, scroll down and go to the Mises à jour de Firefox .
4. Cliquez ensuite sur Restart to Update Firefox et allumez le Installer automatiquement les mises à jour option en cliquant dessus.
Lisez aussi: Correction de l'absence de son dans Firefox sous Windows 10
Méthode 3 : actualiser Firefox
Like we refresh the webpage when we face any difficulty browsing it, or when the site freezes. Similarly, there is a refresh option too for the whole Firefox browser. The refresh option will reset all the Firefox settings back to their default state and can fix Mozilla Firefox problem loading page error.
Notes: This method won’t affect your browsing history, bookmarks, cookies, or saved passwords. Themes and extensions, along with any customizations, will be erased. Before the refresh process, Firefox will gather all your old data and place it in a folder titled Anciennes données de Firefox.
1. Open Firefox, then click on the Icône de hamburger or trois lignes dans le coin en haut à droite.
2. Cliquez sur d’aide.
3. Cliquez ensuite sur Troubleshoot Mode.
4. Maintenant, cliquez sur Recommencer.
5. Ensuite, cliquez sur Reparer Firefox comme montré.
6. In the prompt that appears click on Reparer Firefox encore une fois.
7. Enfin, cliquez sur le Finition bouton sur la Importation terminée window to Refresh Firefox completely.
Lisez aussi: Le correctif Firefox est déjà en cours d'exécution
Method 4: Restart Firefox in Troubleshoot Mode
The troubleshooting mode has limited functionality and disables extensions, themes, and hardware acceleration, including a few other settings. If you see the error message error code SSL error weak server ephemeral DH key in troubleshooting mode, then the cause of the problem lies among one of the disabled items. To activate troubleshoot mode, follow these steps:
1. Open Firefox and click on the Hamburger icon ou icône de trois lignes dans le coin en haut à droite.
2. Cliquez sur d’aide.
3. Cliquez ensuite sur Troubleshoot Mode.
4. Cliquez sur Recommencer.
5. Cliquez ensuite sur Ouvert.
Check if the error is occurring in the troubleshoot mode. If the error is not resolved move ahead to the next method. If the error is solved, it means that the error lies either in a theme, extension, or hardware acceleration. Follow the instructions listed below to disable theme, extension, and hardware acceleration.
6. Close the browser normally and launch the browser again.
7. Switch to the default theme by pressing Ctrl + Shift + A keys together, go to the Themes section, sélectionnez Thème système, Et cliquez sur Activer.
8. Passer à la Extensions section on the same page and désactiver all the extensions by toggling off the highlighted switch.
9. Lastly, go to Paramètres et décochez Utiliser les paramètres de performances recommandés, then also uncheck the Utiliser l'accélération matérielle si disponible option.
Method 5: Remove Browser & Cache
Cache and cookies are small bits of information stored on your device, which makes browsing easier by storing your preferences for faster data delivery and loading the website quickly. Clearing the cookies and cache could also help resolve the Mozilla Firefox loading page error. Follow these steps:
1. Open Firefox and click on the Icône de hamburger or trois lignes dans le coin en haut à droite.
2. Cliquez ensuite sur Paramètres.
3. Aller à Confidentialité et sécurité languette.
4. Scroll down to Cookies and Site Data and click on Effacer les données.
5. Click on the checkbox of both Cookies et données de site et les Contenu Web mis en cache et cliquez sur Tansparent.
6. Enfin, cliquez sur Clair maintenant pour confirmer.
Lisez aussi: Correction d'une erreur de serveur introuvable dans Firefox
Method 6: Set Insecure Fallback Host Substitute
Using this method, we will navigate to Firefox’s hidden menu and set the security.tls.insecure fallback host to the specific site that cannot be loaded, while also displaying the error message of error code ssl error weak server ephemeral dh key.
Notes: Methods No. 7 & 8 could be risky and usually not recommended by Firefox. This may downgrade your security/encryption level. Kindly set it to default after your work is done.
1. Open Firefox, type about: config in the address bar, and hit the Entrer key.
2. Cliquez sur le Acceptez le risque et continuez .
3. Copy and paste the following texte in the search box and click on the Icône de crayon.
security.tls.insecure_fallback_host
4. Then, paste the website link in the dialogue box in which you are facing the error, for example, BuzzFeed et cliquez sur le right-tick icon.
5. Finalement, redémarrez votre navigateur.
Lisez aussi: Corrigez l’erreur Votre connexion n’est pas sécurisée sur Firefox
Method 7: Change SSL3 Settings
Follow the given steps to change SSL3 settings.
1. Open Mozilla Firefox, type about: config dans la barre d'adresse et appuyez sur la touche Entrer key.
2. Cliquez sur le Acceptez le risque et continuez .
3. Copy and paste the following texte in the search box and click on the Toggle icon to change the value from vrais envers non.
sécurité.ssl3.dhe_rsa_aes_128_sha
4. Then paste the following texte into the search box and similarly change it to non if set to true by clicking on the Toggle icon.
sécurité.ssl3.dhe_rsa_aes_256_sha
5. Finalement, redémarrez le navigateur.
Méthode 8 : réinstaller Firefox
If you are still facing the error message of error code SSL error weak server ephemeral dh key, then try reinstalling Firefox with fresh settings.
1. appuie sur le Touche Windows, Le type panneau de contrôle et cliquez sur Ouvert.
2. Ensemble Afficher par > Catégorie, puis cliquez sur Désinstaller un programme option dans la Programmes .
3. Sélectionnez l' Mozilla Firefox (x64 en-US) in the list, click on the Désinstaller en haut de la barre et cliquez sur le bouton Oui sur la fenêtre UAC.
4. Cliquez ensuite sur le Suivant bouton dans le Désinstallation de Mozilla Firefox Assistant.
5. Ensuite, cliquez sur le Désinstaller bouton dans la fenêtre suivante.
6. Cliquez sur le Finition button on the last window to completely uninstall the Firefox app.
7. appuie sur le Windows+E clés together to open the File Explorer and navigate to the This PC > Local Disk (C:) > Program Files > Mozilla Firefox dossier.
8. Faites un clic droit sur le Mozilla Firefox dossier et cliquez sur le Supprimer option on the list to delete the files.
9. Maintenant, redémarrer le PC.
10. Ensuite, appuyez sur le Touche Windows, Le type google chrome et cliquez sur Ouvert.
Remarque: You can use any web browser to download the Firefox browser on your PC.
11. Ouvrez le site officiel du Navigateur Mozilla Firefox on Google Chrome and click on the télécharger Firefox bouton sur la fenêtre.
12. Double-click on the downloaded executable file Firefox Installer.exe to run the installation file.
13. Attendez que le processus d'installation soit terminé.
14. Lancer le Firefox Web Browser app on your PC.
Recommandée:
We hope that this guide was helpful and that you were able to fix Mozilla Firefox problem loading page error & were able to figure out methods regarding why is Firefox down. Faites-nous savoir quelle méthode a le mieux fonctionné pour vous. Si vous avez des questions ou des suggestions, n'hésitez pas à les déposer dans la section commentaires ci-dessous.