Oktober 23, 2021

in finsters by admin

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) mei in giele trijehoek mei in útropteken. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Fix Device Descriptor Request mislearre (Unbekend USB Device)

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

Device Descriptor Request Failed
Port Reset Failed
Set Address Failed

There can be several reasons behind this issue, such as:

Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Metoade 1: Basis Troubleshooting

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & ports. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for goede fentilaasje of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. As it probleem wurdt feroarsake troch de macht oanbod, dan Besykje it USB-apparaat opnij ynsette nei it losmeitsjen fan de laptop fan 'e krêftferliening.

2. Ferbine in oar USB-apparaat with the same USB port and check if there is an issue with the port.

3. Plug it USB-apparaat yn in ferskillende haven om problemen mei de USB-poarten út te sluten.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Disconnect it USB-apparaat.

2. Restart jo Windows PC.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Rekonnect the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Parse Windows + R kaaien tagelyk te lansearjen de run dialoochfinster.

2. Type msdt.exe -id DeviceDiagnostic en klikje op OK, lykas werjûn.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Avansearre opsje, lykas hjirûnder markearre.

klikje op Avansearre opsje yn Hardware en apparaten Troubleshooter

4. Kontrolearje it fak markearre Reparaasjes tapasse automatysk en klikje op Folgjende.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, start jo PC opnij op and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Fan de Taakbalke, rjochts klikke op de USB Device icon.

2. Selektearje it Open Devices and Printers opsje, lykas werjûn.

3. Rjochts-klikke op USB-apparaat (bgl Cruzer Blade) en selektearje Troubleshoot, lykas hjirûnder markearre.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Windows Troubleshooter will automatically detect problems and fix these as well.

Windows Troubleshooter ûntdekt problemen

Noat: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Lês ek: Fix USB-apparaat net erkend troch Windows 10

Metoade 3: Update USB-bestjoerders

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. Type apparaat manager yn de Windows sykbalke en rekke Enter kaai om it te starten.

2. Gean nei de Universele serialbus-kontrôlers section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. No, rjochts-klikke op USB sjauffeur (bgl Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) en selektearje Update driver.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Klikje dan op Sykje automatysk nei bestjoerders.

5A. Your driver will update itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

6. Klik op Slute to exit the window and Restart de kompjûter.

7. repeat the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Gean nei Device Manager > Universal Serial Bus controllers lykas útlein yn Metoade 3.

2. Rjochts-klikke op USB stjoerprogramma (bgl Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) en selektearje eigenskippen, lykas hjirûnder ôfbylde.

right click on usb driver and select properties

3. Yn de USB Device Properties finster, oerskeakelje nei de Sjauffeur tab en selektearje Roll Back Driver.

Noat: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Útkieze Why are you rolling back? from the given list and click on Ja Befêstigje.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK dizze feroaring tapasse.

6. Finally, confirm the prompt and opnij begjinne jo systeem om de rollback effektyf te meitsjen.

Lês ek: Fix Universal Serial Bus (USB) Controller Driver Issue

Metoade 5: USB-bestjoerders opnij ynstallearje

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Gean nei Apparaatbehearder> Universele serialbus-kontrôlers, using the steps mentioned in Metoade 3.

2. Rjochts-klikke op Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) en selektearje Unjildich apparaat wiskje, lykas werjûn.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. No, klikje op -ynstallaasje en set jo PC op 'e nij.

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Gean nei de Device Manager lykas werjûn yn Metoade 3.

2. Here, double-click on Apparaten foar minsklike interface it út te wreidzjen.

double click on the Human Interface Devices.

3. Rjochts-klikke op de USB Input Device en selektearje Eigenskippen.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Enerzjybehear tab and uncheck the box titled Lit de kompjûter dit apparaat útsette om macht te besparjen.

5. As lêste, klik op OK en opnij begjinne jo systeem.

Lês ek: Fix USB Keeps Disconnecting and Reconnecting

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. Type Kontrolearje Panel yn de Windows sykbalke en klikke Iepen.

2. Útkieze Besjoch troch > Grutte ikoanen, en klikke dan Power Options, lykas werjûn.

go to the Power Options and click on it

3. Hjir, klik op Planynstellings wizigje in your currently selected plan section.

selektearje de Change plan ynstellings.

4. Yn de Plan ynstellings bewurkje finster, selektearje Feroarje ynskeakele power-ynstellingen opsje.

In the Edit Plan Settings window, click on Change advanced power settings

5. No, dûbelklikke USB-ynstellings it út te wreidzjen.

dûbelklik op USB-ynstellingsopsje yn it finster fan avansearre enerzjyynstellingen wizigje

6. Nochris dûbelklikje USB selektive suspend ynstelling it út te wreidzjen.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Hjir, klik op Op de batterij en feroarje de ynstelling yn Ynvalide from the drop-down list, as illustrated.

Selektearje op batterijynstellingen om út te skeakeljen yn usb selektive supend ynstellings yn usb ynstellings yn wizigje avansearre macht ynstellings finster

8. No, klikje op Oanslúten en feroarje de ynstelling yn Ynvalide hjir ek.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. As lêste, klik op Tapasse > OK to save these changes. Restart your PC and check if the issue is solved now.

Metoade 8: Snelle opstart útsette

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Gean nei de Control Panel > Power Options lykas yllustrearre yn Metoade 7.

2. Hjir, klik op Kies wat de knoppen fan de knoppen dogge option in the left bar.

3. No, selektearje de Ynstellings wizigje dy 't op it stuit net beskikber binne opsje.

Klikje op Ynstellingen feroarje dy't op it stuit net beskikber binne

4. Next, uncheck the box Soargje snelle start (oanrikkemandearre) en klik dan op bewarje feroarings lykas hjirûnder sjen litten.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Ta beslút, opnij begjinne jo Windows PC.

Lês ek: Fix USB Device not Recognized Error Code 43

Metoade 9: Update Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. Type Kontrolearje op fernijings yn de Windows sykbalke en klikke Iepen.

2. No, klik op de Kontrolearje op fernijings knop.

select Check for Updates from the right panel.

3A. Follow the ynstruksjes op it skerm om de lêste beskikbere fernijing te downloaden en te ynstallearjen.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. As jo systeem al bywurke is, dan sil it sjen litte Do bist by de tiid berjocht.

windows update do bist bywurke berjocht

4. Restart your system and check if the issue is resolved now.

Metoade 10: Update BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Pro Tip: Use the given links to Download Latest BIOS Version for Lenovo, dell & HP laptops.

recommended:

We hope that you could learn hoe te fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.