Septimber 12, 2017

Windows Cannot Connect to the Printer [SOLVED]

Fix Windows Cannot Connect to the Printer: If you are connected to a local network which shares a printer, it may be possible you may receive the error message “Windows cannot connect to the printer. Operation failed with error 0x000000XX” while trying to add the shared printer to your computer using Add Printer feature. This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly looks for the Mscms.dll file in a subfolder different than the windowssystem32 subfolder.

Fix Windows Cannot Connect to the Printer

Now there is alreadya Microsoft hotfix for this issue but it doesn’t seem to work for many users. So without wasting any time let’s see how to actually Fix Windows Cannot Connect to the Printer on Windows 10 with the below-listed troubleshooting guide.

Noat: You could try the Microsoft hotfix first, just in case if this work for you then you will save a lot of time.

Windows Cannot Connect to the Printer [SOLVED]

Soargje derfoar dat jo in herstelpunt meitsje foar it gefal dat der wat mis giet.

Method 1: Copy the mscms.dll

1.Navigate to the following folder: C: Windows systeem 32

2.Find the mscms.dll in the above directory and right-click then select copy.

Right-click on mscms.dll and select Copy

3.Now paste the above file in the following location according to your PC architecture:

C:windowssystem32spooldriversx643 (For 64-bit)
C:windowssystem32spooldriversw32x863 (For 32-bit)

4.Reboot your PC to save changes and again try to connect to the remote printer again.

This should help you Fix Windows Cannot Connect to the Printer issue,  sa net gean dan troch.

Method 2: Create A New Local Port

1.Druk op Windows Key + X dan selektearje Control Panel.

kontrôlepaniel

2. Klikje no Hardware en sound klik dan op Apparaten en printers.

Klik op Apparaten en printers ûnder Hardware en lûd

3.Click In printer taheakje fanút it boppeste menu.

Add a printer from devices and printers

4.If you don’t see you printer listed click the link which says “The printer that I want isn’t listed."

Click on The printer that I want isn't listed at the bottom

5.From the next screen select “Foegje in lokale printer of netwurkprinter mei hantlieding"En klikje op Folgjende.

Check mark Add a local printer or network printer with manual settings and click Next

6. Selektearje Meitsje in nije haven and then from type of port drop-down select Lokale haven en klik dan op Folgjende.

Select Create a new port and then from type of port drop-down select Local Port and then click Next

7.Type the printer’s address in Printers port name field in the following format:

IP address or the Computer NamePrinters Name

Bygelyks 192.168.1.120HP LaserJet Pro M1136

Type the printer’s address in Printers port name field and click OK

8.Now click OK and then click Next.

9.Follow on-screen instructions to finish the process.

Method 3: Restart Print Spooler Service

1.Druk op Windows Key + R en typ dan services.msc en klik op Enter.

tsjinsten finsters

2. Fyn Print Spooler tsjinst in the list and double-click on it.

3. Soargje derfoar dat de Startup type is ynsteld op Automatysk and the service is running, then click on Stop and then again click on start in order to restart the service.

Soargje derfoar dat it opstarttype ynsteld is op Automatysk foar printspooler

4.Klikje Tapasse folge troch OK.

5.After that, again try to add the printer and see if the you’re able to Fix Windows Cannot Connect to the Printer issue.

Method 4: Delete Incompatible Printer Drivers

1.Press Windows key + R then type printmanagement.msc en klik op Enter.

2.From the left pane, click All Drivers.

From the left pane, click All Drivers and then right-click on the printer driver and select Delete

3.Now in the right window pane, right-click on the printer driver and click Delete.

4.If you see more than one printer driver names, repeat the above steps.

5.Again try to add the printer and install its drivers. See if you are able to Fix Windows Cannot Connect to the Printer issue, sa net, gean dan troch mei de folgjende metoade.

Metoade 5: Registry Fix

1.First, you need to stop Printer Spooler service (Refer to method 3).

2.Druk op Windows Key + R en typ dan regedit en druk op Enter om Registry Editor te iepenjen.

Run kommando regedit

3.Navigearje nei de folgjende registerkaai:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionPrintProvidersClient Side Rendering Print Provider

4.No rjochts-klikke op Client Side Rendering Print Provider en selektearje Wiskje.

Right-click on Client Side Rendering Print Provider and select Delete

5.Now again start Printer Spooler service and reboot your PC to save changes.

Oanbefellend foar jo:

Dat is it dat jo mei sukses hawwe Fix Windows Cannot Connect to the Printer issue mar as jo noch fragen hawwe oangeande dit artikel, fiel jo dan frij om se te freegjen yn 'e kommentaarseksje.