Deisigh Glao Físe Foirne Microsoft Nach bhfuil ag Obair
If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Foireann Microsoft is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.
How to Fix Microsoft Teams Video Call Not Working
Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.
- Corrupt/incompatible camera drivers.
- Additional camera devices are configured to your Windows 10 PC.
- Camera permission is not granted on your computer.
- A third-party antivirus program or Firewall is interfering with the Teams software.
- Some other applications in your device are using your inbuilt camera.
- VPN/Proxy interference.
- Córas Oibriúcháin as dáta.
Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.
We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.
Fabhtcheartú Bunúsach
Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.
1. Replug Webcam
- If you are using an external web camera, the first thing you have to do is to unplug the web camera from the USB port, Atosaigh your computer, and ath-breiseán it again after some time.
- If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.
2. Remove Other Hardware Devices
- Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
- If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
- Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.
3. Dún Iarratais Chúlra
Modh 1: Rith Fabhtcheartú Crua-earraí agus Gléasanna
Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.
1. Brúigh Eochracha Windows + R le chéile chun an Rith dialóg.
2. cineál msdt.exe -id DeviceDiagnóiseach agus bhuail Iontráil.
3. Ansin, cliceáil ar Ar Aghaidh.
4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Cuir an socrú seo i bhfeidhm and follow the on-screen instructions. Then, atosú do ghléas.
4B. If there is no issue with the drivers, click Dún an fabhtcheartóir ar an scáileán seo a leanas.
Method 2: Choose the Right Camera in Teams
Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.
1. Buail an Windows eochair. Cineál Foireann Microsoft agus é a sheoladh.
2. Cliceáil ar an íocón trí phonc in aice le do Pictiúr Próifíl in Teams.
3. Athraigh go dtí an Gléasanna tab in the left pane and scroll down the right screen.
4. Anois, sa ceamara menu, expand the drop-down menu.
5. Ansin, roghnaigh an ceamara you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.
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Method 3: Clear Microsoft Teams Cache
Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.
1. Scoir foirne agus seoladh Bainisteoir tasc trí bhrú Eochracha Ctrl + Shift + Esc ag an am céanna.
2. Sa próisis tab, roghnaigh an Foireann Microsoft programs that are running in the background and select Tasc deiridh.
3. Ansin, buail an Windows eochair agus cineál % appdata% MicrosoftTeams sa bharra cuardaigh.
4. Cliceáil ar Oscail mar a thaispeántar.
5. Anois, roghnaigh all the files and folders within the folder and select the Scrios rogha.
6. Atosaigh Windows 10 do ríomhaire.
Method 4: Disable Other Additional Devices
If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.
1. cineál Bainisteoir gléas sa Windows 10 roghchlár cuardaigh agus é a oscailt.
2. Anois, cliceáil faoi dhó ceamaraí chun é a leathnú.
3. Ansin, deaschliceáil ar an camera device (Tiománaí HP TrueVision HD, for example) and select the Díchumasaigh an gléas rogha mar a thaispeántar.
Nóta: Ensure you select a camera that you are not currently using in Teams.
4. Deimhnigh an leid trí chliceáil ar Is ea.
5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.
Nóta: Make sure you re-enable the default camera adapter again after fixing the issue.
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Method 5: Allow Camera Permissions for Browsers
If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.
1. Brúigh an Windows eochair. Cineál Google Chrome agus é a sheoladh.
2. Cliceáil ar an íocón trí phonc agus roghnaigh an Socruithe rogha.
3. Anois, roghnaigh Slándáil agus Príobháideachas in the left pane and choose Socruithe Suímh ón bpríomhleathanach.
4. Scroll down the main screen and select the ceamara rogha faoin Ceadanna roghchlár mar a thaispeántar.
5. Anseo, roghnaigh an Is féidir le láithreáin iarraidh ort do cheamara a úsáid option and make sure foirne is not added in Not allowed to use your camera liosta.
6. Relaunch your bhrabhsálaí and check if you have fixed the Teams video not working issue.
Modh 6: Nuashonraigh Windows
If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.
1. Brúigh an Eochracha Windows + I le chéile a oscailt Socruithe ar do ríomhaire.
2. Anois, roghnaigh Nuashonrú & Slándáil.
3. Roghnaigh Seiceáil do Nuashonruithe ón bpainéal ar dheis.
4A. If your system is outdated, click Suiteáil anois chun an leagan is déanaí a íoslódáil agus a shuiteáil.
4B. Má tá do chóras cothrom le dáta cheana féin, ansin beidh sé a thaispeáint Tá tú suas chun dáta teachtaireacht.
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Method 7: Disable Firewall (Not Recommended)
If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.
Option I: Whitelist Teams in Firewall
1. Buail an Windows eochair agus cineál Windows Defender Firewall. Open the best results.
2. In the pop-up window, click on Lig aip nó gné trí Balla Dóiteáin Windows Defender.
3. Ansin, cliceáil Socruithe a athrú. Finally, check for Foireann Microsoft to allow through the Firewall.
Nóta: Is féidir leat úsáid a bhaint Ceadaigh aip eile… to browse your program if your desired application or program does not exist in the list.
4. Ar deireadh, cliceáil OK na hathruithe a shábháil.
Option II: Disable Firewall Temporarily
Nóta: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.
1. Brúigh an Windows eochair. Cineál Painéal rialú agus é a oscailt.
2. Socraigh Féach ar ag as Catagóir agus roghnaigh Córas agus Slándála.
3. Anois, cliceáil ar Windows Defender Firewall, mar a thaispeántar anseo.
4. Roghnaigh an Cas Windows Defender Firewall ar nó as rogha ón roghchlár ar chlé.
5. Now, check the boxes next to the Múch Balla Dóiteáin Windows Defender (ní mholtar) option wherever available on this screen.
6. cliceáil OK agus Atosaigh do ríomhaire.
Modh 8: Díchumasaigh VPN
Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.
1. Buail an Windows eochair agus cineál Socruithe VPN sa bharra cuardaigh.
2. Sa Socruithe window, disconnect the active VPN seirbhíse.
3. Scoránaigh as an Roghanna VPN faoi Roghanna Casta.
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Method 9: Reinstall Camera Drivers
The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.
1. Seoladh an Bainisteoir gléas using the steps mentioned above and expand the ceamaraí trí chliceáil faoi dhó air.
2. Anois, deaschliceáil ar an tiománaí agus roghnaigh Feiste dhíshuiteáil.
3. cliceáil Díshuiteáil sa leid.
4. Now, visit the manufacturer’s website (e.g. Lenovo).
5. Aimsigh agus íoslódáil na tiománaithe a fhreagraíonn don leagan Windows ar do ríomhaire.
6. Nuair a íoslódáil, dúbailte-cliceáil ar an comhad íoslódáilte agus lean na treoracha ar an scáileán chun é a shuiteáil.
Method 10: Use Browser Version of Teams
If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.
- If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Modh 5.
- If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.
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Method 11: Contact Microsoft Teams Technical Support
Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.
1. Téigh go dtí an Leathanach tacaíochta Microsoft.
2A. You can use the Faigh Cabhair app in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Oscail Faigh Cabhair cnaipe.
2B. Also, you could use the leagan brabhsálaí to submit your problem. To do so, click on the Faigh tacaíocht nasc.
3. Anois, cineál your problem sa Tell us your problem so we can get you the right help and support réimse agus bhuail Iontráil.
4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.
Molta:
Tá súil againn go raibh an treoir seo cabhrach agus d'fhéadfá a shocrú Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.