Márta 4, 2022

Deisigh Glao Físe Foirne Microsoft Nach bhfuil ag Obair

If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Foireann Microsoft is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.

Deisigh Glao Físe Foirne Microsoft Nach bhfuil ag Obair

How to Fix Microsoft Teams Video Call Not Working

Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.

  • Corrupt/incompatible camera drivers.
  • Additional camera devices are configured to your Windows 10 PC.
  • Camera permission is not granted on your computer.
  • A third-party antivirus program or Firewall is interfering with the Teams software.
  • Some other applications in your device are using your inbuilt camera.
  • VPN/Proxy interference.
  • Córas Oibriúcháin as dáta.

Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.

We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.

Fabhtcheartú Bunúsach

Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.

1. Replug Webcam

  • If you are using an external web camera, the first thing you have to do is to unplug the web camera from the USB port, Atosaigh your computer, and ath-breiseán it again after some time.
  • If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.

2. Remove Other Hardware Devices

  • Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
  • If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
  • Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.

3. Dún Iarratais Chúlra

Modh 1: Rith Fabhtcheartú Crua-earraí agus Gléasanna

Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.

1. Brúigh Eochracha Windows + R le chéile chun an Rith dialóg.

2. cineál msdt.exe -id DeviceDiagnóiseach agus bhuail Iontráil.

Type msdt.exe id DeviceDiagnostic and hit Enter. Fix Microsoft Teams Video Call Not Working

3. Ansin, cliceáil ar Ar Aghaidh.

Ansin, cliceáil ar Ar Aghaidh

4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Cuir an socrú seo i bhfeidhm and follow the on-screen instructions. Then, atosú do ghléas.

If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Apply this fix and follow the on-screen instructions. Fix Microsoft Teams Video Call Not Working

4B. If there is no issue with the drivers, click Dún an fabhtcheartóir ar an scáileán seo a leanas.

If there is no issue with the drivers, click Close the troubleshooter

Method 2: Choose the Right Camera in Teams

Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.

1. Buail an Windows eochair. Cineál Foireann Microsoft agus é a sheoladh.

Hit the Windows key. Type Microsoft Teams and launch it

2. Cliceáil ar an íocón trí phonc in aice le do Pictiúr Próifíl in Teams.

Click on the three dotted icon next to your Profile Picture in Teams. Fix Microsoft Teams Video Call Not Working

3. Athraigh go dtí an Gléasanna tab in the left pane and scroll down the right screen.

4. Anois, sa ceamara menu, expand the drop-down menu.

Now, switch to the Devices tab in the left pane and scroll down the right screen

5. Ansin, roghnaigh an ceamara you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.

choose the camera you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams camera not working issue by confirming the video in the preview space. Fix Microsoft Teams Video Call Not Working

Chomh maith leis sin Léigh: Conas Avatar Próifíl Foirne Microsoft a Athrú

Method 3: Clear Microsoft Teams Cache

Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.

1. Scoir foirne agus seoladh Bainisteoir tasc trí bhrú Eochracha Ctrl + Shift + Esc ag an am céanna.

launch Task Manager by pressing Ctrl, Shift, and Esc keys simultaneously

2. Sa próisis tab, roghnaigh an Foireann Microsoft programs that are running in the background and select Tasc deiridh.

In the Processes tab, search for Microsoft Teams in the list. Fix Microsoft Teams Video Call Not Working

3. Ansin, buail an Windows eochair agus cineál % appdata% MicrosoftTeams sa bharra cuardaigh.

4. Cliceáil ar Oscail mar a thaispeántar.

Open Teams Roaming folder

5. Anois, roghnaigh all the files and folders within the folder and select the Scrios rogha.

Now, select all the files and folders within the folder and select the Delete option.

6. Atosaigh Windows 10 do ríomhaire.

Method 4: Disable Other Additional Devices

If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.

1. cineál Bainisteoir gléas sa Windows 10 roghchlár cuardaigh agus é a oscailt.

Type Device Manager in the Windows 10 search menu and open it. Fix Microsoft Teams Video Call Not Working

2. Anois, cliceáil faoi dhó ceamaraí chun é a leathnú.

expand the Cameras section by double-clicking on it

3. Ansin, deaschliceáil ar an camera device (Tiománaí HP TrueVision HD, for example) and select the Díchumasaigh an gléas rogha mar a thaispeántar.

Nóta: Ensure you select a camera that you are not currently using in Teams.

right-click on your camera device and select the Disable device option

4. Deimhnigh an leid trí chliceáil ar Is ea.

confirm the prompt by clicking on Yes

5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.

Nóta: Make sure you re-enable the default camera adapter again after fixing the issue.

Chomh maith leis sin Léigh: Conas Foirne Microsoft a Chumasú nó a Dhíchumasú Brúigh chun Caint

Method 5: Allow Camera Permissions for Browsers

If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.

1. Brúigh an Windows eochair. Cineál Google Chrome agus é a sheoladh.

Press the Windows key. Type Google Chrome and launch it. Fix Microsoft Teams Video Call Not Working

2. Cliceáil ar an íocón trí phonc agus roghnaigh an Socruithe rogha.

Click on the three-dotted icon and select the Settings option

3. Anois, roghnaigh Slándáil agus Príobháideachas in the left pane and choose Socruithe Suímh ón bpríomhleathanach.

Now, select Security and Privacy in the left pane and select Site Settings from the main page.

4. Scroll down the main screen and select the ceamara rogha faoin Ceadanna roghchlár mar a thaispeántar.

Now, scroll down the main screen and select the Camera option under the Permissions menu

5. Anseo, roghnaigh an Is féidir le láithreáin iarraidh ort do cheamara a úsáid option and make sure foirne is not added in Not allowed to use your camera liosta.

Here, select the Sites can ask to use your camera option and make sure if Teams is not added in Not allowed to use your camera list. Fix Microsoft Teams Video Call Not Working

6. Relaunch your bhrabhsálaí and check if you have fixed the Teams video not working issue.

Modh 6: Nuashonraigh Windows

If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.

1. Brúigh an Eochracha Windows + I le chéile a oscailt Socruithe ar do ríomhaire.

2. Anois, roghnaigh Nuashonrú & Slándáil.

Anois, roghnaigh Nuashonrú agus Slándáil

3. Roghnaigh Seiceáil do Nuashonruithe ón bpainéal ar dheis.

select Check for Updates from the right panel

4A. If your system is outdated, click Suiteáil anois chun an leagan is déanaí a íoslódáil agus a shuiteáil.

If your system is outdated, click Install now to download and install the latest version

4B. Má tá do chóras cothrom le dáta cheana féin, ansin beidh sé a thaispeáint Tá tú suas chun dáta teachtaireacht.

If the Windows version is already up-to-date, then it will show You’re up to date message. Fix Microsoft Teams Video Call Not Working

Chomh maith leis sin Léigh: Where are Microsoft Teams Recordings Stored?

Method 7: Disable Firewall (Not Recommended)

If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.

Option I: Whitelist Teams in Firewall

1. Buail an Windows eochair agus cineál Windows Defender Firewall. Open the best results.

Hit the Windows key and type Windows Defender Firewall. Open the best results

2. In the pop-up window, click on Lig aip nó gné trí Balla Dóiteáin Windows Defender.

In the popup window, click on Allow an app or feature through Windows Defender Firewall.

3. Ansin, cliceáil Socruithe a athrú. Finally, check for Foireann Microsoft to allow through the Firewall.

Nóta: Is féidir leat úsáid a bhaint Ceadaigh aip eile… to browse your program if your desired application or program does not exist in the list.

Then, click Change settings. Finally, check for Microsoft Teams to allow through the Firewall

4. Ar deireadh, cliceáil OK na hathruithe a shábháil.

Option II: Disable Firewall Temporarily

Nóta: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.

1. Brúigh an Windows eochair. Cineál Painéal rialú agus é a oscailt.

Press the Windows key. Type Control Panel and open it. Fix Microsoft Teams Video Call Not Working

2. Socraigh Féach ar ag as Catagóir agus roghnaigh Córas agus Slándála.

Set View by as Category and select System and Security

3. Anois, cliceáil ar Windows Defender Firewall, mar a thaispeántar anseo.

click on Windows Defender Firewall. Fix Microsoft Teams Video Call Not Working

4. Roghnaigh an Cas Windows Defender Firewall ar nó as rogha ón roghchlár ar chlé.

Now, select the Turn Windows Defender Firewall on or off option at the left menu

5. Now, check the boxes next to the Múch Balla Dóiteáin Windows Defender (ní mholtar) option wherever available on this screen.

check the boxes next to the Turn off Windows Defender Firewall (not recommended) option wherever available on this screen

6. cliceáil OK agus Atosaigh do ríomhaire.

Modh 8: Díchumasaigh VPN

Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.

1. Buail an Windows eochair agus cineál Socruithe VPN sa bharra cuardaigh.

Hit the Windows key and type VPN settings in the search bar

2. Sa Socruithe window, disconnect the active VPN seirbhíse.

3. Scoránaigh as an Roghanna VPN faoi Roghanna Casta.

In the Settings window, disconnect the active VPN service and toggle off the VPN options under Advanced Options

Chomh maith leis sin Léigh: Fix Microsoft Teams Coinníonn Atosú

Method 9: Reinstall Camera Drivers

The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.

1. Seoladh an Bainisteoir gléas using the steps mentioned above and expand the ceamaraí trí chliceáil faoi dhó air.

expand the Cameras section by double-clicking on it

2. Anois, deaschliceáil ar an tiománaí agus roghnaigh Feiste dhíshuiteáil.

right-click on the driver and select the Uninstall device option. Fix Microsoft Teams Video Call Not Working

3. cliceáil Díshuiteáil sa leid.

Click Uninstall in the prompt

4. Now, visit the manufacturer’s website (e.g. Lenovo).

lenovo intel camera driver download page

5. Aimsigh agus íoslódáil na tiománaithe a fhreagraíonn don leagan Windows ar do ríomhaire.

6. Nuair a íoslódáil, dúbailte-cliceáil ar an comhad íoslódáilte agus lean na treoracha ar an scáileán chun é a shuiteáil.

Method 10: Use Browser Version of Teams

If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.

  • If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Modh 5.
  • If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.

Chomh maith leis sin Léigh: How To Set Microsoft Teams Status As Always Available

Method 11: Contact Microsoft Teams Technical Support

Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.

1. Téigh go dtí an Leathanach tacaíochta Microsoft.

Leathanach tacaíochta Microsoft

2A. You can use the Faigh Cabhair app in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Oscail Faigh Cabhair cnaipe.

For this, click on Open Get Help app button and confirm the prompt by clicking on the Open Get Help button. Fix Microsoft Teams Video Call Not Working

2B. Also, you could use the leagan brabhsálaí to submit your problem. To do so, click on the Faigh tacaíocht nasc.

you could use the browser version to submit your problem. To do so, click on the Get support link

3. Anois, cineál your problem sa Tell us your problem so we can get you the right help and support réimse agus bhuail Iontráil.

Now, type your problem in the Tell us your problem so we can get you the right help and support field and hit Enter. Fix Microsoft Teams Video Call Not Working

4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.

Then, answer the questions according to your convenience, and finally, you would have resolved the problem of Microsoft Teams camera not working.

Molta:

Tá súil againn go raibh an treoir seo cabhrach agus d'fhéadfá a shocrú Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.