Deireadh Fómhair 23, 2021

Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)

You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) le triantán buí le marc exclamation. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.

Theip ar Iarratas Tuairisceoir Gléas Deisigh (Gléas USB Anaithnid)

Fix Device Descriptor Request Failed

How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10

You may face these common errors due to an Unknown USB Device issue:

  • Device Descriptor Request Failed
  • Port Reset Failed
  • Set Address Failed

There can be several reasons behind this issue, such as:

  • Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
  • Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
  • Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
  • Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
  • BIOS is not updated: This too may cause such problems.

A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!

Modh 1: Fabhtcheartú Bunúsach

Method 1A: Maintain Clean & Ventilated Ambience

Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:

1. Clean laptop vents & calafoirt. Use a compressed air cleaner while being extremely careful not to damage anything.

2. Moreover, ensure enough space for aeráil cheart of your desktop/laptop, as shown.

ventillated laptop computer setup. Fix Unknown USB Device Descriptor Request Failed in Windows 10

Method 1B: Resolve Hardware Issues

Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:

1. Más é an soláthar cumhachta ba chúis leis an gceist, ansin iarracht an gléas USB a athchur tar éis an ríomhaire glúine a dhíphlugáil ón soláthar cumhachta.

2. Ceangail gléas USB eile with the same USB port and check if there is an issue with the port.

3. Plug an gléas USB isteach a port difriúil chun fadhbanna leis na calafoirt USB a chur as an áireamh.

usb device ports laptop

Method 1C: Restart Windows PC

In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.

1. Dícheangail an gléas USB.

2. Atosaigh Windows do ríomhaire.

click on Restart. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3.  Athcheangal the USB device and check if it worked or not.

Method 2: Run Windows Troubleshooter

You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.

Option 1: Run Hardware and Devices Troubleshooter

1. Brúigh Windows + R eochracha ag an am céanna a sheoladh ar an Rith dialóg.

2. cineál msdt.exe -id DeviceDiagnóiseach agus cliceáil ar OK, mar a thaispeántar.

type in command msdt.exe id DeviceDiagnostic in Run command box and select OK

3. Here click on the Advanced rogha, mar atá aibhsithe thíos.

cliceáil ar an rogha Casta i Troubleshooter Crua-earraí agus Gléasanna

4. Seiceáil an bosca marcáilte Cuir deisiúcháin i bhfeidhm go huathoibríoch agus cliceáil ar Ar Aghaidh.

check apply repairs automatically option in hardware and devices troubleshooter and click on Next

5. Once the process is completed, do ríomhaire a atosú and check if USB is being recognized now.

Option 2: Troubleshoot Malfunctioning USB Device

1. Ón an Tascbharra, cliceáil ar dheis ar an USB Device icon.

2. Roghnaigh an Open Devices and Printers rogha, mar a thaispeántar.

right click on USB icon at taskbar and select open devices and printers option

3. Deaschliceáil ar Gléas USB (m.sh. Blade Cruzer) agus roghnaigh Troubleshoot, mar atá aibhsithe thíos.

right click on usb device and select troubleshoot option in devices and printers Window. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Fabhtcheartóir Windows will automatically detect problems and fix these as well.

Windows fabhtcheartaithe fadhbanna a bhrath

Nóta: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.

Chomh maith leis sin Léigh: Fix USB device not recognized by Windows 10

Modh 3: Nuashonraigh Tiománaithe USB

To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:

1. cineál bainisteoir gléas sa Barra cuardaigh Windows agus bhuail Iontráil eochair chun é a sheoladh.

Cineál Bainisteoir Gléas sa roghchlár cuardaigh Windows 10.

2. Téigh go dtí an Rialaitheoirí Bus Sraitheach Uilíoch section and expand it with a double-click.

Double click on Universal Serial Bus Controllers in the Device Manager window

3. Anois, deaschliceáil ar USB tiománaí (m.sh. Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Tiománaí nuashonraithe.

right click on usb driver and select update driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Ar Aghaidh, cliceáil ar Cuardaigh go huathoibríoch le haghaidh tiománaithe. 

click on select Search automatically for drivers.

5A. Your driver will thabhairt cothrom le dáta itself to the latest version.

5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.

If you driver is already up-to-date, then you will see the following screen. Fix Unknown USB Device Descriptor Request Failed in Windows 10

6. Cliceáil ar Dún to exit the window and Restart an ríomhaire.

7. Déan the same for all USB drivers.

Method 4: Roll Back USB Drivers

If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:

1. Téigh go dtí Device Manager > Universal Serial Bus controllers mar a mhínítear i Modh 3.

2. Deaschliceáil ar Tiománaí USB (m.sh. Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) agus roghnaigh Airíonna, mar a léirítear thíos.

right click on usb driver and select properties

3. Sa USB Device Properties fuinneog, aistrigh go dtí an Tiománaí tab agus roghnaigh Tiománaí rolladh siar.

nótaí: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.

roll back driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Roghnaigh Why are you rolling back? from the given list and click on Is ea a dhaingniú.

select reason to roll back drivers and click Yes

5. After the process is finished, click on OK an t-athrú seo a chur i bhfeidhm.

6. Finally, confirm the prompt and atosú do chóras chun an ais-rolladh a dhéanamh éifeachtach.

Chomh maith leis sin Léigh: Fix Universal Serial Bus (USB) Controller Driver Issue

Method 5: Reinstall USB Drivers

If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:

1. Téigh Bainisteoir Gléas> Rialaitheoirí Bus Sraitheach Uilíoch, using the steps mentioned in Modh 3.

2. Deaschliceáil ar Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) agus roghnaigh Feiste dhíshuiteáil, mar a thaispeántar.

right click on usb driver and select Uninstall device. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Anois, cliceáil ar Díshuiteáil agus do ríomhaire a atosú.

click on uninstall button to confirm uninstalling the driver

4. Now, download the latest USB driver from manufacturer website like Intel.

download intel USB driver. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.

Method 6: Disallow PC to Turn Off USB Device

The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:

1. Téigh go dtí an Bainisteoir gléas mar a thaispeántar in Modh 3.

2. Here, double-click on Gléasanna Comhéadain Dhaonna chun é a leathnú.

double click on the Human Interface Devices.

3. Deaschliceáil ar an Gléas Ionchur USB agus roghnaigh Airíonna.

Right click on USB input device and select the Properties. Fix Unknown USB Device Descriptor Request Failed in Windows 10

4. Here, switch to the Bainistíocht Cumhacht tab and uncheck the box titled Lig don ríomhaire an gléas seo a mhúchadh chun cumhacht a shábháil.

switch to the Power Management tab and uncheck the box Allow the computer to turn off this device to save power

5. Ar deireadh, cliceáil ar OK agus atosú do chóras.

Chomh maith leis sin Léigh: Deisigh Coinníonn USB Dínascadh agus Athcheangail

Method 7: Disable USB Selective Suspend Feature

The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:

1. cineál Rialú Painéal sa Barra cuardaigh Windows agus cliceáil Oscail.

Cineál Painéal Rialúcháin sa bharra cuardaigh agus cliceáil Oscail.

2. Roghnaigh Amharc le > Deilbhíní móra, Agus ansin cliceáil Roghanna Power, mar a thaispeántar.

go to the Power Options and click on it

3. Anseo, cliceáil ar Athraigh socruithe an phlean in your currently selected plan section.

roghnaigh an Athraigh socruithe an phlean.

4. Sa Cuir Socruithe an Phlean in Eagar fuinneog, roghnaigh Athraigh socruithe cumhacht chun cinn rogha.

In the Edit Plan Settings window, click on Change advanced power settings

5. Anois, cliceáil faoi dhó Socruithe USB chun é a leathnú.

cliceáil faoi dhó ar rogha socruithe usb i bhfuinneog socruithe cumhachta chun cinn a athrú

6. Arís eile, cliceáil faoi dhó Socrú fionraí roghnach USB chun é a leathnú.

double click on usb selective supend settings in usb settings in Change advanced power settings window

7. Anseo, cliceáil ar Ar ceallraí agus athraigh an socrú go Díchumasaithe from the drop-down list, as illustrated.

roghnaigh ar shocruithe ceallraí atá díchumasaithe i socruithe fionraí roghnacha usb i socruithe usb i bhfuinneog na socruithe cumhachta chun cinn a athrú

8. Anois, cliceáil ar Plugáilte i agus athraigh an socrú go Díchumasaithe anseo freisin.

click Apply then, OK to save changes after disabling usb selective supend settings in usb settings in Change advanced power settings window

9. Ar deireadh, cliceáil ar Cuir iarratas isteach > Ceart go leor to save these changes. Restart your PC and check if the issue is solved now.

Modh 8: Múch Tosaithe Fast

Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:

1. Téigh go dtí an Painéal Rialúcháin > Roghanna Cumhachta mar a léirítear i Modh 7.

2. Anseo, cliceáil ar Roghnaigh cad a dhéanann na cnaipí cumhachta option in the left bar.

In the Power Options window, select the Choose what the power button does option, as highlighted below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3. Anois, roghnaigh an Athraigh Socruithe Go bhfuil ar fáil faoi láthair rogha.

Cliceáil ar Athraigh socruithe nach bhfuil ar fáil faoi láthair

4. Next, uncheck the box Cas ar an am tosaithe go tapa (molta) agus ansin cliceáil ar Sábháil athruithe mar a thaispeántar thíos.

uncheck the box Turn on fast startup and then click on Save changes as shown below. Fix Unknown USB Device Descriptor Request Failed in Windows 10

5. Faoi dheireadh, atosú Windows do ríomhaire.

Chomh maith leis sin Léigh: Deisigh Gléas USB Neamhaitheanta Cód Earráide 43

Modh 9: Nuashonraigh Windows

Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.

1. cineál Seiceáil do nuashonruithe sa Barra cuardaigh Windows agus cliceáil Oscail.

Cineál Seiceáil le haghaidh nuashonruithe sa bharra cuardaigh agus cliceáil Oscail. Theip ar Iarratas Tuairisceoir Gléas USB Anaithnid a Deisigh i Windows 10

2. Anois, cliceáil ar an Seiceáil do Nuashonruithe cnaipe.

select Check for Updates from the right panel.

3A. Follow the treoracha ar an scáileán chun an nuashonrú is déanaí atá ar fáil a íoslódáil agus a shuiteáil.

Follow the on screen instructions to download and install the latest update available. Fix Unknown USB Device Descriptor Request Failed in Windows 10

3B. Má tá do chóras cothrom le dáta cheana féin, ansin beidh sé a thaispeáint Tá tú suas chun dáta teachtaireacht.

Windows update tá tú suas chun dáta teachtaireacht

4. Atosaigh your system and check if the issue is resolved now.

Modh 10: Nuashonraigh BIOS

If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.

Leid Pro: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP ríomhairí glúine.

Molta:

We hope that you could learn conas a fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.