Fix Unknown USB Device in Windows 10 (Device Descriptor Request Failed)
You may find that when you connect an external USB drive, it doesn’t work on your computer. Instead, you get an error message: The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. This may be because the device incompatible with your system. The USB Device Descriptor is responsible for storing information related to various USB devices connected to it so that Windows operating system may recognize these USB devices in the future. If the USB is not recognized, then the USB device descriptor is not working properly on Windows 10. The unrecognized device in Device Manager will be labeled as Unknown USB Device (Device Descriptor Request Failed) le triantán buí le marc exclamation. The unknown USB device issue may arise due to various reasons. Today, we will help you fix the Unknown USB Device: Device Descriptor Request Failed error in Windows 10 PC.
How to Fix Unknown USB Device (Device Descriptor Request Failed) in Windows 10
You may face these common errors due to an Unknown USB Device issue:
- Device Descriptor Request Failed
- Port Reset Failed
- Set Address Failed
There can be several reasons behind this issue, such as:
- Outdated USB Drivers: If the current drivers in your Windows PC are incompatible or outdated with the system files, then you may face this error.
- Enabled USB Suspend Settings: If you have enabled the USB Suspend settings in your device, then all the USB devices will be suspended from the computer if they are not in active use.
- Outdated Windows OS: In some circumstances, it could be that the Windows operating system running on your device is outdated and thus, conflicting with the device drivers.
- Malfunctioning USB ports: Unclean surroundings might also contribute to the poor performance of your USB drive since the accumulation of dust will not only block the ventilation to the computer but also, cause USB ports to malfunction.
- BIOS is not updated: This too may cause such problems.
A list of methods to fix Unknown USB Device: Device Descriptor Request Failed error in Windows 10 computers has been compiled and arranged according to user convenience. So, keep reading!
Modh 1: Fabhtcheartú Bunúsach
Method 1A: Maintain Clean & Ventilated Ambience
Unclean surroundings and dusty USB ports may cause an Unknown USB Device error in your Windows 10 desktop/laptop. Hence, you should implement the following steps:
1. Clean laptop vents & calafoirt. Use a compressed air cleaner while being extremely careful not to damage anything.
2. Moreover, ensure enough space for aeráil cheart of your desktop/laptop, as shown.
Method 1B: Resolve Hardware Issues
Sometimes, a glitch in the USB port or power supply might trigger an unknown USB device Windows 10 error. Hence, you should perform the following checks:
1. Más é an soláthar cumhachta ba chúis leis an gceist, ansin iarracht an gléas USB a athchur tar éis an ríomhaire glúine a dhíphlugáil ón soláthar cumhachta.
2. Ceangail gléas USB eile with the same USB port and check if there is an issue with the port.
3. Plug an gléas USB isteach a port difriúil chun fadhbanna leis na calafoirt USB a chur as an áireamh.
Method 1C: Restart Windows PC
In most cases, a simple restart might fix Unknown USB Device (Device Descriptor Request Failed) issue.
1. Dícheangail an gléas USB.
2. Atosaigh Windows do ríomhaire.
3. Athcheangal the USB device and check if it worked or not.
Method 2: Run Windows Troubleshooter
You should try running the in-built Windows troubleshooter to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. You can do so in the two ways explained below.
Option 1: Run Hardware and Devices Troubleshooter
1. Brúigh Windows + R eochracha ag an am céanna a sheoladh ar an Rith dialóg.
2. cineál msdt.exe -id DeviceDiagnóiseach agus cliceáil ar OK, mar a thaispeántar.
3. Here click on the Advanced rogha, mar atá aibhsithe thíos.
4. Seiceáil an bosca marcáilte Cuir deisiúcháin i bhfeidhm go huathoibríoch agus cliceáil ar Ar Aghaidh.
5. Once the process is completed, do ríomhaire a atosú and check if USB is being recognized now.
Option 2: Troubleshoot Malfunctioning USB Device
1. Ón an Tascbharra, cliceáil ar dheis ar an USB Device icon.
2. Roghnaigh an Open Devices and Printers rogha, mar a thaispeántar.
3. Deaschliceáil ar Gléas USB (m.sh. Blade Cruzer) agus roghnaigh Troubleshoot, mar atá aibhsithe thíos.
4. Fabhtcheartóir Windows will automatically detect problems and fix these as well.
Nóta: If the troubleshooter states that it could not identify the issue, then try the other methods discussed in this article.
Chomh maith leis sin Léigh: Fix USB device not recognized by Windows 10
Modh 3: Nuashonraigh Tiománaithe USB
To fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10, you are advised to update USB drivers, as follows:
1. cineál bainisteoir gléas sa Barra cuardaigh Windows agus bhuail Iontráil eochair chun é a sheoladh.
2. Téigh go dtí an Rialaitheoirí Bus Sraitheach Uilíoch section and expand it with a double-click.
3. Anois, deaschliceáil ar USB tiománaí (m.sh. Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) and select Tiománaí nuashonraithe.
4. Ar Aghaidh, cliceáil ar Cuardaigh go huathoibríoch le haghaidh tiománaithe.
5A. Your driver will thabhairt cothrom le dáta itself to the latest version.
5B. If your driver is already up-to-date, then you will get the message: The best drivers for your device are already installed.
6. Cliceáil ar Dún to exit the window and Restart an ríomhaire.
7. Déan the same for all USB drivers.
Method 4: Roll Back USB Drivers
If the USB device had been working correctly, but began to malfunction after an update, then rolling back the USB Drivers might help. Follow the given instructions below to do so:
1. Téigh go dtí Device Manager > Universal Serial Bus controllers mar a mhínítear i Modh 3.
2. Deaschliceáil ar Tiománaí USB (m.sh. Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)) agus roghnaigh Airíonna, mar a léirítear thíos.
3. Sa USB Device Properties fuinneog, aistrigh go dtí an Tiománaí tab agus roghnaigh Tiománaí rolladh siar.
nótaí: If the option to Roll Back Driver is greyed out in your system, it indicates that your system does not have any updates installed for the driver. In this case, try alternative methods discussed in this article.
4. Roghnaigh Why are you rolling back? from the given list and click on Is ea a dhaingniú.
5. After the process is finished, click on OK an t-athrú seo a chur i bhfeidhm.
6. Finally, confirm the prompt and atosú do chóras chun an ais-rolladh a dhéanamh éifeachtach.
Chomh maith leis sin Léigh: Fix Universal Serial Bus (USB) Controller Driver Issue
Method 5: Reinstall USB Drivers
If the above methods to update or roll back drivers do not work, then you can try to reinstall your USB driver. Here’s how to fix Unknown USB Device (Device Descriptor Request Failed) issue:
1. Téigh Bainisteoir Gléas> Rialaitheoirí Bus Sraitheach Uilíoch, using the steps mentioned in Modh 3.
2. Deaschliceáil ar Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) agus roghnaigh Feiste dhíshuiteáil, mar a thaispeántar.
3. Anois, cliceáil ar Díshuiteáil agus do ríomhaire a atosú.
4. Now, download the latest USB driver from manufacturer website like Intel.
5. Once downloaded, install the latest USB driver. Then, connect your USB device and check if the said error is rectified.
Method 6: Disallow PC to Turn Off USB Device
The USB power-saving feature allows the hub driver to suspend any individual USB port without affecting the function of other ports, in order to save power. This feature, however useful, may still cause Unknown USB Device issue when your Windows 10 PC is idle. Hence, disable the automatic USB suspend feature using the given steps:
1. Téigh go dtí an Bainisteoir gléas mar a thaispeántar in Modh 3.
2. Here, double-click on Gléasanna Comhéadain Dhaonna chun é a leathnú.
3. Deaschliceáil ar an Gléas Ionchur USB agus roghnaigh Airíonna.
4. Here, switch to the Bainistíocht Cumhacht tab and uncheck the box titled Lig don ríomhaire an gléas seo a mhúchadh chun cumhacht a shábháil.
5. Ar deireadh, cliceáil ar OK agus atosú do chóras.
Chomh maith leis sin Léigh: Deisigh Coinníonn USB Dínascadh agus Athcheangail
Method 7: Disable USB Selective Suspend Feature
The selective suspend feature too, helps you to conserve power while disconnecting USB sticks and other peripherals. You can easily disable the USB Selective Suspend feature via Power Options, as explained below:
1. cineál Rialú Painéal sa Barra cuardaigh Windows agus cliceáil Oscail.
2. Roghnaigh Amharc le > Deilbhíní móra, Agus ansin cliceáil Roghanna Power, mar a thaispeántar.
3. Anseo, cliceáil ar Athraigh socruithe an phlean in your currently selected plan section.
4. Sa Cuir Socruithe an Phlean in Eagar fuinneog, roghnaigh Athraigh socruithe cumhacht chun cinn rogha.
5. Anois, cliceáil faoi dhó Socruithe USB chun é a leathnú.
6. Arís eile, cliceáil faoi dhó Socrú fionraí roghnach USB chun é a leathnú.
7. Anseo, cliceáil ar Ar ceallraí agus athraigh an socrú go Díchumasaithe from the drop-down list, as illustrated.
8. Anois, cliceáil ar Plugáilte i agus athraigh an socrú go Díchumasaithe anseo freisin.
9. Ar deireadh, cliceáil ar Cuir iarratas isteach > Ceart go leor to save these changes. Restart your PC and check if the issue is solved now.
Modh 8: Múch Tosaithe Fast
Turning off the fast startup option is recommended to fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10. Just, follow the given steps:
1. Téigh go dtí an Painéal Rialúcháin > Roghanna Cumhachta mar a léirítear i Modh 7.
2. Anseo, cliceáil ar Roghnaigh cad a dhéanann na cnaipí cumhachta option in the left bar.
3. Anois, roghnaigh an Athraigh Socruithe Go bhfuil ar fáil faoi láthair rogha.
4. Next, uncheck the box Cas ar an am tosaithe go tapa (molta) agus ansin cliceáil ar Sábháil athruithe mar a thaispeántar thíos.
5. Faoi dheireadh, atosú Windows do ríomhaire.
Chomh maith leis sin Léigh: Deisigh Gléas USB Neamhaitheanta Cód Earráide 43
Modh 9: Nuashonraigh Windows
Always ensure that you use your system in its updated version. Otherwise, it will cause the said problem.
1. cineál Seiceáil do nuashonruithe sa Barra cuardaigh Windows agus cliceáil Oscail.
2. Anois, cliceáil ar an Seiceáil do Nuashonruithe cnaipe.
3A. Follow the treoracha ar an scáileán chun an nuashonrú is déanaí atá ar fáil a íoslódáil agus a shuiteáil.
3B. Má tá do chóras cothrom le dáta cheana féin, ansin beidh sé a thaispeáint Tá tú suas chun dáta teachtaireacht.
4. Atosaigh your system and check if the issue is resolved now.
Modh 10: Nuashonraigh BIOS
If the above method could not fix Unknown USB Device issue in your Windows 10 desktop/laptop, then you can try updating system BIOS. Read our elaborate tutorial to understand What is BIOS, How to check the current BIOS version, and How to update System BIOS here.
Leid Pro: Use the given links to Download Latest BIOS Version for Lenovo, Dell & HP ríomhairí glúine.
Molta:
We hope that you could learn conas a fix Unknown USB Device (Device Descriptor Request Failed) issue in Windows 10 problem. Let us know which method helped you the best. Also, if you have any queries or suggestions, then feel free to drop them in the comments section.