Ceartaich gairm bhidio sgiobaidhean Microsoft nach eil ag obair
If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Sgiobaidhean Microsoft is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.
How to Fix Microsoft Teams Video Call Not Working
Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.
- Corrupt/incompatible camera drivers.
- Additional camera devices are configured to your Windows 10 PC.
- Camera permission is not granted on your computer.
- A third-party antivirus program or Firewall is interfering with the Teams software.
- Some other applications in your device are using your inbuilt camera.
- VPN/Proxy interference.
- Seann siostam-obrachaidh.
Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.
We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.
Trioblaid bunaiteach
Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.
1. Replug Webcam
- If you are using an external web camera, the first thing you have to do is to neo-dhubh the web camera from the USB port, reboot your computer, and ath-plug it again after some time.
- If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.
2. Remove Other Hardware Devices
- Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
- If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
- Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.
3. Dùin Cùl-iarrtasan
Dòigh 1: Ruith Bathar-cruaidh is Innealan Troubleshooter
Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.
1. Brùth Iuchraichean Windows + R còmhla gus am faidhle a chuir air bhog Run bogsa còmhraidh.
2. Seòrsa msdt.exe -id DeviceDiagnosis agus bhuail e Cuir a-steach.
3. An uairsin, cliog air An ath-.
4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Cuir a-steach seo ceart and follow the on-screen instructions. Then, ath-thòisich an inneal agad.
4B. If there is no issue with the drivers, click Dùin an trioblaid air an sgrìn a leanas.
Method 2: Choose the Right Camera in Teams
Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.
1. Buail an Iuchair Windows. Seòrsa Sgiobaidhean Microsoft agus cuir air bhog e.
2. Cliog air a 'phutan ìomhaigh trì-dotagach ri taobh do dealbh pròifil ann an Sgiobaidhean.
3. Atharraich chun an dh'innealan tab in the left pane and scroll down the right screen.
4. A nis, anns an Camara menu, expand the drop-down menu.
5. An uair sin, tagh an 'chamara you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.
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Method 3: Clear Microsoft Teams Cache
Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.
1. Ar-a-mach Sgiobaidhean agus cur air bhog Manaidsear Gnìomha le bhith a ’bruthadh Iuchraichean Ctrl + Shift + Esc aig an aon àm.
2. Anns a Pròiseasan tab, tagh an Sgiobaidhean Microsoft programs that are running in the background and select Task crìochnachaidh.
3. An sin, buail an Iuchair Windows agus a 'sgrìobhadh % appdata% MicrosoftTeams sa bhàr-rannsachaidh.
4. Cliog air Open mar a chithear.
5. A-nis, tagh all the files and folders within the folder and select the Sguab às roghainn.
6. Ath-thòiseachadh Windows 10 PC agad.
Method 4: Disable Other Additional Devices
If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.
1. Seòrsa Neach-stiùiridh Anns a’ Windows 10 clàr-taice lorg agus fosgail e.
2. A-nis, dèan briogadh dùbailte Ceamaraichean gus a leudachadh.
3. An uair sin, deas-cliog air an camera device (HP TrueVision HD, for example) and select the Cuir dheth uidheam roghainn mar a chithear.
Note: Ensure you select a camera that you are not currently using in Teams.
4. Dearbhaich an luath le bhith a 'briogadh air Tha.
5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.
Note: Make sure you re-enable the default camera adapter again after fixing the issue.
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Method 5: Allow Camera Permissions for Browsers
If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.
1. Brùth air an Windows iuchair. Seòrsa Google Chrome agus cuir air bhog e.
2. Cliog air a 'phutan ìomhaigh trì-dotagach agus tagh e roghainnean roghainn.
3. A-nis, tagh Tèarainteachd agus Prìobhaideachd in the left pane and choose Roghainnean na làraich from the main page.
4. Scroll down the main screen and select the Camara roghainn fo Ceadan clàr-taice mar a chithear.
5. An seo, tagh an Faodaidh làraich iarraidh air do chamara a chleachdadh option and make sure Sgiobaidhean is not added in Not allowed to use your camera liosta.
6. Relaunch your air brabhsair Opera and check if you have fixed the Teams video not working issue.
Dòigh 6: Ùraich Windows
If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.
1. Brùth air an Iuchraichean Windows + I. còmhla gus fhosgladh roghainnean air do choimpiutair.
2. A-nis, tagh Ùrachadh & Tèarainteachd.
3. Tagh Dèan cinnteach airson ùrachaidhean bhon phannal deas.
4A. If your system is outdated, click Stàlaich an-dràsta gus an tionndadh as ùire a luchdachadh sìos is a stàladh.
4B. Ma tha an siostam agad ùraichte mu thràth, seallaidh e Tha thu air ùrachadh teachdaireachd.
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Method 7: Disable Firewall (Not Recommended)
If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.
Option I: Whitelist Teams in Firewall
1. Buail an Iuchair Windows agus a 'sgrìobhadh Balla-dìon Windows Defender. Open the best results.
2. In the pop-up window, click on Leig le aplacaid no feart tro Windows Defender Firewall.
3. An sin, cliog Atharraich roghainnean. Finally, check for Sgiobaidhean Microsoft to allow through the Firewall.
Note: Faodaidh tu a chleachdadh Ceadaich app eile… to browse your program if your desired application or program does not exist in the list.
4. Mu dheireadh, cliog OK gus na h-atharrachaidhean a shàbhaladh.
Option II: Disable Firewall Temporarily
Note: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.
1. Brùth air an Windows iuchair. Seòrsa Control Panel agus fosgail e.
2. Suidhich Sealladh le as Roinn-seòrsa agus tagh Siostam agus Tèarainteachd.
3. A-nis, brùth air Windows Defender Firewall, mar a chithear an seo.
4. Tagh an Tionndaidh Windows Defender Firewall air no dheth roghainn bhon chlàr-iùil air an taobh chlì.
5. Now, check the boxes next to the Cuir dheth Balla-dìon Windows Defender (chan eilear a ’moladh) option wherever available on this screen.
6. cliog OK agus Ath-thòiseachadh do PC.
Dòigh 8: Cuir à comas VPN
Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.
1. Buail an Iuchair Windows agus a 'sgrìobhadh Suidhichidhean VPN sa bhàr-rannsachaidh.
2. Anns a roghainnean uinneag, dì-cheangail an gnìomhach VPN seirbheis.
3. Tog dheth an Roghainnean VPN fo Roghainnean adhartach.
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Method 9: Reinstall Camera Drivers
The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.
1. Cuir air bhog an Neach-stiùiridh using the steps mentioned above and expand the Ceamaraichean le bhith a’ briogadh dùbailte air.
2. A-nis, deas-cliog air an dràibhear agus tagh Inneal dì-stàlaidh.
3. cliog dì-stàlaich anns an t-seisean.
4. Now, visit the manufacturer’s website (e.g. Lenovo).
5. lorg agus Luchdaich a-nuas na draibhearan a tha co-chosmhail ris an tionndadh Windows air do PC.
6. Nuair a luchdachadh a-nuas, dèan briogadh dùbailte air an faidhle air a luchdachadh sìos agus lean an stiùireadh air-sgrion gus a stàladh.
Method 10: Use Browser Version of Teams
If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.
- If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Dòigh 5.
- If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.
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Method 11: Contact Microsoft Teams Technical Support
Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.
1. Rach gun Duilleag taic Microsoft.
2A. You can use the Faigh Help app in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Fosgail Faigh Cuideachadh putan.
2B. Also, you could use the dreach brabhsair to submit your problem. To do so, click on the Faigh taic cheangal.
3. A nis, seòrsa your problem Anns a’ Tell us your problem so we can get you the right help and support achadh agus bhuail Cuir a-steach.
4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.
Air a mholadh:
Tha sinn an dòchas gun robh an stiùireadh seo cuideachail agus gum b’ urrainn dhut a chàradh Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.